Dell XPS 8300 Support Question
Dell XPS 8300 Support Question
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Question posted by krsni on September 15th, 2014
Xps 8300 How To Image Restore Video
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Answer #1: Posted by DellJesse1 on September 15th, 2014 5:43 AM
DellJesse1
Member since:
April 19th, 2012 Points: 1,551,500
Member since:
April 19th, 2012 Points: 1,551,500
krsni,
To restore the system to factory conditions you would use the PC Restore program. Start the computer and TAP the F8 key. Choose the option that reads Repair Your Computer and follow the prompts to restore the system.
CAUTION:
This utility formats the operating system hard drive partition prior to restoring the factory image. This means data on that partition is deleted and cannot be recovered.
If the customer creates a second partition with a third-party utility, Dell Factory Image Restore is not affected as long as the image partition is not removed.
Thank You,
Dell-Jesse1
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Related Dell XPS 8300 Manual Pages
Owner's Manual - Page 1
Dell™ Dimension™ 8300 Series
USB 2.0 connectors (2) headphone connector
Service Tag
power connector voltage selection switch serial connector keyboard ...optional floppy drive. parallel connector
diagnostic lights mouse connector surround connector line-in connector network adapter video connector optional sound card connector (see the setup diagram)
www.dell.com | support.dell.com
Owner's Manual - Page 5
...Sound and Speaker Problems 48
No sound from speakers 48 No sound from headphones 49 Video and Monitor Problems 50 If the screen is blank 50 If the screen is ... Drivers 62 Using Windows® System Restore 63 Creating a Restore Point 63 Restoring the Computer to an Earlier Operating State 64 Undoing the Last System Restore 64 Resolving Software and Hardware Incompatibilities 65...
Owner's Manual - Page 23
... This computer connects directly to the Internet enables the integrated firewall provided with Windows XP.
4 Complete the checklist and required preparations. 5 Return to the Network Setup...and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Windows® desktop. 3 Follow the instructions on the screen.
Connecting to the telephone wall jack before you need a modem ...
Owner's Manual - Page 62
... correctly.
Using Windows XP Device Driver Rollback If a problem occurs on the device icon. If this is next to the device name, you install drivers obtained from the ResourceCD.
1 With the Windows desktop displayed, insert the ResourceCD. If Device Driver Rollback does not resolve the problem, then use System Restore (see page 63...
Owner's Manual - Page 63
...driver is not required by the ResourceCD. Using Windows® System Restore
The Microsoft® Windows XP operating system provides System Restore to allow you want to return your data files. See the... displayed by your computer. To access the Windows Help and Support Center, see the Windows desktop, reinsert the ResourceCD. 5 At the Welcome Dell System Owner screen, click Next.
NOTICE:...
Owner's Manual - Page 145
...problems, 48 volume, 48
specifications, 102
support contacting Dell, 113
system board, 81
System Restore, 63
system setup program, 106
T
Tell Me How help file accessing, 32
troubleshooting ...restore to read, 50 screen is blank, 50 software, 38-39 sound and speakers, 48 troubleshooting chart, 30 video and monitor, 50 volume adjusting, 48
Program Compatibility Wizard, 39
R
reinstalling Windows XP,...
Owner's Manual - Page 146
V
video problems, 50
video memory connector, 81
volume adjusting, 48
W
warranty, 133 Windows XP
Device Driver Rollback, 62 Hardware Troubleshooter, 65 Help and Support Center, 14 help, accessing, 32 Hyper-Threading, 26 Program Compatibility
Wizard, 39 reinstalling, 66 scanner, 48 System Restore, 63 wizards Program Compatibility
Wizard, 39
146 Index
Setup Guide - Page 6
Contents
Hardware Troubleshooter 42 Dell Diagnostics 42
Restoring Your Operating System 45
System Restore 46 Dell DataSafe Local Backup 47 System Recovery Media 50 Dell Factory Image Restore 51
Getting Help 53 Technical Support and Customer Service 54 DellConnect 54 Online Services 55 Automated Order-Status Service 56 Product Information 56 Returning Items ...
Setup Guide - Page 7
Setting Up Your XPS Desktop
This section provides information about setting up your computer. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your Dell XPS 8300 desktop. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
5
Setup Guide - Page 16
Setting Up Your XPS Desktop
Create System Recovery Media (Recommended)
NOTE: It is recommended that you create a system recovery ... USB key in when you set up Microsoft Windows. Follow the instructions on page 50.
14
NOTE: For information on restoring your computer to the hardware, software, drivers, or other system settings have left the computer in an undesirable operating state....
Setup Guide - Page 21
....
6 FlexBay cover - Can contain an additional optical drive.
5 FlexBay slot -
Turns
on a media card.
3 Optical drive -
Connect to view and share digital photos, music, and videos stored on when the computer reads or writes
data. Using Your XPS Desktop
8 Optical drive eject buttons (2) - A blinking white light indicates
hard drive activity.
Setup Guide - Page 27
... a commercially available security cable to the power cable. Connects to the computer. NOTE: The power supply light may vary.
2 Power supply light - Connect USB, audio, video, and other devices to connectors on all computers.
3 Back panel connectors - NOTE: Before you buy a security cable, ensure that it fits into the security cable...
Setup Guide - Page 30
...Entertainment and Multimedia
You can use your computer to watch videos, play games, create your own CDs/DVDs/ Blu....
You can also edit and view digital photographs and images. Your optical disc drive may support multiple disc media formats... TVs, projectors, and home theater equipment.
28 Using Your XPS Desktop
Software Features
Productivity and Communication
You can use your computer to...
Setup Guide - Page 31
... the category or icon on the screen. Enter a title for the category from the Select an image: box.
4. Add an Icon
Drag and drop the icon to personalize the Dock.
29 Choose ...a Category or Icon
1. The Add/Edit Category window appears.
2.
Personalize the Dock
1.
Using Your XPS Desktop
Dell Dock
The Dell Dock is a group of the icons
Add a Category
1. Follow the instructions on...
Setup Guide - Page 47
... not resolve your problem
System recovery media
when operating system failure prevents the use of the following options:
CAUTION: Using Dell Factory Image Restore or the Operating System disc to reinstall only the operating system on your computer
NOTE: The Operating System disc may not ship with your computer.
...
Setup Guide - Page 50
... continue to restore your computer.
4. then, shut down your operating system. You can use Dell Factory Image Restore (see "Dell Factory Image Restore" on ) ...restore your computer to the operating state it was in when you see "Create System Recovery Media (Recommended)" on your hard drive to an earlier operating state
• Create system recovery media (see the Microsoft Windows desktop...
Setup Guide - Page 53
... down your computer-including data files-are permanently deleted from the hard drive. NOTE: If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see the Microsoft Windows desktop; This option restores your operating system.
Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so...
Setup Guide - Page 54
... Recovery Options window appears.
4. Select a keyboard layout and click Next.
5. NOTE: If you want to the factory condition, then click Next. Click Dell Factory Image Restore. The restore process begins and may need to factory condition.
9. Click Next.
To access the recovery options, log on as a local user.
Click Finish to complete. The...
Setup Guide - Page 66
... that you may vary by region. NOTE: Offerings may need when setting up, updating drivers for a Flexdock or Media Card Reader
64 Computer Model
Dell XPS 8300
Processor
Type
Intel Core i5 Intel Core i7
System Chipset
Type
Intel H67
Drives
Internally accessible
Externally accessible
two 3.5-inch bays for SATA hard drives...
Setup Guide - Page 72
... network cable 11 to the Internet 15 Contacting Dell online 61 customer service 54
D
DataSafe Local Backup 47 DellConnect 54 Dell Diagnostics 42 Dell Factory Image Restore 51
70
Diagnostic Checklist 60 drivers and downloads 63 DVDs, playing and creating 28
E
eject button 19 e-mail addresses
for technical support 55 Express Service...
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