Dell XPS 630i Support Question
Dell XPS 630i Support Question
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Question posted by john101johnson on September 27th, 2012
Dell Xps 630i Wont Boot
when i switch on my dell the computer stars up the fans are all operational, the LED lights on the top work and the LED light on the motherboard is lit. However no power goes to the mouse or keyboard wichever usb is used (front or back) and no signal is going to the monitor. no beeps are sounded. and when i switch it off it turns off imediatly instead of going through and shut down procedurs. what could be the cause. THANKS!
Current Answers
Answer #1: Posted by RathishC on September 27th, 2012 8:38 AM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi,
Rathish C
#iworkfordell
Would, suggest you to run a Pre Boot system assessment test. To run the test press and hold the FN key (function key) and then press the power button once and keep holding the FN key till you see the test running on the screen.
If you are able to see the color bars and there are vertical lines on the screen, then it may be an issue with the LCD screen. Would request you to connect an external monitor and check the display on the monitor screen.
If the color bars are displayed without any lines, then I can assure you that there is no issue with LCD.
Let the test run and if you get any error messages. Please let me know.
You can also follow some steps as mentioned in the link below:
You can refer the Dell Article 266787 on www.support.dell.com
Please reply if you have any further questions.
Thanks & RegardsRathish C
#iworkfordell
Related Dell XPS 630i Manual Pages
Owner's Manual - Page 2
..., personal injury, or death.
is a registered trademark of Nvidia Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this text: Dell, the DELL logo, XPS, and YOURS IS HERE are either potential damage to hardware or loss of data and tells you make better...
Owner's Manual - Page 8
Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Windows Vista® Operating Systems 121
Restoring Your Operating System 122 Using Microsoft Windows System Restore . . . . 122 Using Dell™ PC Restore and Dell Factory Image Restore 124 Using the Operating System Media 127
11 Specifications 129
12 Getting Help 135
Obtaining Assistance 135 ...
Owner's Manual - Page 13
... Tag number and an Express Service Code.
• Use the Service Tag to identify your computer when you use support.dell.com or contact support.
• Enter the Express Service Code to direct your call when contacting support.
• Use the product key on your operating system.
NOTE: As an increased security measure, the newly...
Owner's Manual - Page 15
... your problem. 3 Follow the instructions on the screen.
You can choose to personalize my desktop
Find It Here
Windows Welcome Center
The Windows Welcome Center automatically appears when you start your problem...
• How to use Microsoft Windows XP or Windows Vista®
• How to work with programs and files • How to have it appear every time you use the computer for the ...
Owner's Manual - Page 28
... the operating system your computer is using a DSL or cable/satellite modem connection, contact your ISP or cellular telephone service for setup instructions. Contact your ISP to the Internet. 4 In the next window, click the appropriate option:
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Owner's Manual - Page 33
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Owner's Manual - Page 39
... a category→ Performance and Maintenance.
2 Under or pick a Control Panel icon, click Power Options. NOTICE: If your hibernate settings on the keyboard or move the mouse.
NOTE: Windows XP Professional includes security and networking features not available in prior to your operating system.
Setting Up Your Computer
39 To set standby mode to entering hibernate...
Owner's Manual - Page 40
... fields below the scheme name. If you want to use your computer with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before the monitor does, your power settings on the keyboard or click the mouse. If you want to you. If the computer's hard...
Owner's Manual - Page 70
...resume the boot process. ...dell.com.
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NOTICE: The following procedure to create a RAID configuration. Ideally, however, the drives should be used to migrate an existing RAID configuration (see the Microsoft Windows desktop...: If the operating system logo appears...
Owner's Manual - Page 83
... the keyboard to highlight the device that your current boot sequence in even intervals until you are booting to be bootable.
If you wait too long and the operating system logo appears, continue to move a selected device up - System Setup
83 NOTE: Write down for Future Boots
1 Enter system setup (see the Microsoft Windows desktop, then...
Owner's Manual - Page 90
... test the power supply, press the power supply test switch.
• If the power supply diagnostic LED is green, power is available for the power supply.
• If the power supply diagnostic LED is not working -
To resolve the issue, contact Dell (See "Contacting Dell" on page 95).
90
Troubleshooting Tools The power supply is called a beep code and can be used to help...
Owner's Manual - Page 95
... option that best describes
the problem and click Next to resolve the incompatibility.
Troubleshooting Tools
95 Windows XP:
1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press
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Owner's Manual - Page 114
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CHECK THE MONITOR POWER LIGHT -
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Owner's Manual - Page 116
..., such as a lamp.
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Owner's Manual - Page 125
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Owner's Manual - Page 128
... media provides options for one time only.
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Owner's Manual - Page 140
...: Expansion cards: Are you performed:
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Owner's Manual - Page 144
Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400
NOTE... property rights. Reverse engineering or disassembly is prohibited.
144
Appendix
The use of Macrovision's copy protection technology in compliance with the FCC regulations:
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Owner's Manual - Page 160
... left in the boot sectors of a floppy disk. W
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Owner's Manual - Page 167
...USB
booting to computer, 35, 37 connecting, 48
U
uninterruptible power supply. specifications, 129
standby mode, 39
Starting the Dell Diagnostics From the Drivers and Utilities CD, 97
Starting the Dell Diagnostics From Your Hard Drive, 96
support contacting Dell...hibernate mode, 42 sleep mode, 42 System Restore, 122 Windows XP Device Driver Rollback, 118 Files and Settings Transfer
Wizard, 29 ...
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