Dell V715W Support Question
Dell V715W Support Question
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Question posted by ovhvac on October 17th, 2012
Printer Asking For New Print Head.
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Answer #1: Posted by RathishC on October 17th, 2012 10:38 AM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi,
Please follow the below mentioned step, which may fix the issue:
- Open the cover to remove the Print head and Cartridge (if installed).
Note: Carrier will come to the center automatically with the error message as the cover is opened. - Remove the Cartridges and place on a table.
- Open print head latch and remove the print head.
- Close Printer Head latch, close cover, and confirm error message goes away from operator panel.
Ensure printer is connected by USB or wireless, and then check for latest level of firmware by clicking on the link below, which will take you to Dell support website:
Please enter the service tag of the printer and update the firmware on the computer.
If the issue still persists, please reset the printer to factory setting.
Follow the steps below to do the same:
Note: Resetting to factory default settings will delete all the printer settings you may have previously selected.
From the printer control panel, press the Button as shown in (Picture 1).- Press the arrow buttons to scroll to Defaults, and then press OK button( as shown in picture 2)
- Press the arrow buttons to scroll to Set Defaults, and then press OK button
- Press the arrow buttons to scroll to Use Factory, and then press OK button
- When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons.
“Initial Setup Complete” appears on the display. Please follow the screen instruction on the printer, which may fix the issue.
You can refer the Dell Article 122270 on www.support.dell.com
Please check if this fixes the issue. For any further help please respond.
Thanks & Regards
Rathish C
#iworkfordell
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Related Dell V715W Manual Pages
User's Guide - Page 6
... side of the paper. To start using your new printer right away, use the setup materials that came with our printers, and we want to make sure you find something... printer to change to print
multiple pages on your printer model).
• Preview print jobs before printing. The Power Saver feature puts the printer in the Print Preview dialog or the printer
display (depending on your printer ...
User's Guide - Page 45
... Enter, or click OK. Printing
45 If you need to Quick Print. The printer folder opens.
4 Right-click the printer, and then select Pause Printing.
It uses less ink and is ideal for printing text-only documents. The printer folder opens.
4 Right-click the printer, and then select Printing Preferences. 5 Select Quick Print as Default Printer.
Pausing print jobs
1 Click , or click...
User's Guide - Page 57
...want on the list, or if you install new applications on the printer control panel to switch from being seen or used...asked for all scans. When you scan a file, you are a security measure used by others.
Scanning
57 To learn how PINs get assigned to requires one. What is the default for a PIN? This updates the application list in black and white? Canceling scan jobs
Press on the printer...
User's Guide - Page 83
... used to 63 ASCII characters. If you need to set up the printer on a wireless network
To set up the printer for wireless printing, you cannot find the SSID or the security information for the network name. The network setup page prints.
You can locate your network WEP key or WPA passphrase by accessing...
User's Guide - Page 89
... printer program folder from the list. 3 Select Printer Home. 4 Click the Settings tab. It is faster than manual configuration, and it reduces typing errors when new ...printer supports WPS and can change the way you encounter difficulties during configuration. Using the printer wirelessly
Select the connection type that the printer drivers are
asked to set up your printer:
If the printer...
User's Guide - Page 94
... that came with your system support person.
Devices on the wireless network. The WEP key or WPA passphrase allows printers and computers to them . How are unable to communicate with internal print servers built in Web server that they must have both wired and wireless devices. Five common examples appear below. Note...
User's Guide - Page 101
... of a network device, it from intruders on the network.
Every device capable of the internal print server is located inside the printer.
While it is called MAC filtering. This allows a managed list of MAC addresses can be included... of communicating on a network, make sure you forget to add a new device to change the MAC address of the printer must be set on the network.
User's Guide - Page 102
...ipconfig, and then press Enter. An IP address may be asked during wireless setup to locate and communicate with as many as a wireless printer, computer, or wireless access point) on the network at ... sends all print jobs across the network to transfer data around a network.
Once the printer is set up on a network using wireless signals. What is used to the printer using DHCP....
User's Guide - Page 106
... glass
1 Dampen a clean, lint-free cloth with water. Maintaining the printer
106 Note: Make sure all ink or corrective fluid on a document is...damp cloth to clean the interior may damage the finish of the printer.
4 Wipe only the outside of the printer, making sure to your printer.
5 Make sure the printer is dry before beginning a new print job. 3 Dampen a clean, lint-free cloth with water. ...
User's Guide - Page 107
... on page 110 • "Print job does not print or is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve ... into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any jams. • Check the ink cartridges, and install new cartridges if necessary...
User's Guide - Page 110
... support. The USB port is damaged, then use a new one.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the computer.
...while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the printer.
Note: If you reinstall ...
User's Guide - Page 111
... the computer. The cartridges should click firmly into the wall outlet, and then turn on , and then open the printer. 2 Make sure the cartridges are inserted correctly.
Print job does not print or is damaged, then use a new one or more of the following:
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1 Turn the...
User's Guide - Page 113
...printer" on page 113 • "Paper jam in the duplex unit" on page 114 • "Paper jam in the ADF (selected models only)" on page 115 • "Paper or specialty media misfeeds" on the computer. Cannot print... through USB
If the "Before you continue to have connected to a defective port.
The USB port is enabled. If the cable is damaged, then use a new one or more...
User's Guide - Page 116
...or specialty media.
REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
Print troubleshooting
• "Poor quality at the edges of paper into the printer. • Load paper with the print side facedown. (If you are possible solutions if... on page 117
Troubleshooting
116 Try one or more of the following:
CHECK PAPER CONDITION
Use only new, unwrinkled paper.
User's Guide - Page 127
...printer.
If the cable is damaged, then use a new one .
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. Cannot print...
Before you troubleshoot, use a new one .
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end...
User's Guide - Page 128
.... If your wireless connection is down, then use a new cable.
Network troubleshooting
• "Network troubleshooting checklist" on page 128 • "The Continue button is unavailable" on page 129 • "Cannot print and there is a firewall on the computer" on page 131 • "Communication with printer lost when connected to Virtual Private Network (VPN...
User's Guide - Page 131
... one or more of the following:
• Update the firewall using the most Virtual Private Networks (VPNs). The printer wireless settings are configured correctly, and the wireless network is working, but the printer does not print (Windows only)" on page 134 • "Wi-Fi indicator light is still orange" on page 135 •...
User's Guide - Page 134
.... If the SSIDs are the same, then the computer and the printer are stored.
The printer folder opens.
4 Right-click the new printer;
d On the main page, click Wireless or any capital letters.
2 Print the printer network setup page.
The printer folder opens.
4 Right-click the printer in the folder with the matching name and model number followed...
User's Guide - Page 147
... or lines on printed
image 117 printer
sharing 91 sharing in Windows 91 printer control panel buttons 13 location 9 using 13 printer does not print wireless 131 printer does not print wirelessly 134 printer does not respond 112 printer memory fax 80 printer printing blank pages 112 printer problems, basic solutions 107 printer software installing 20 uninstalling 20 printer, setting as default...
User's Guide - Page 150
... 94 creating an ad hoc network using
Windows 86 information needed for setting up
wireless printing 83 installing printer on
(Windows) 84 interference 99 resolving communication
problems 141 security 82 security information 94...135 Wi-Fi indicator light is blinking orange 136 Wi-Fi indicator light is green printer does not print 134 Wi-Fi indicator light is still orange 135 Wi-Fi Protected Setup 89 ...
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