Dell U2713HM Support Question
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Question posted by sammaxwel on March 4th, 2013
Monitor Model # 171fpb
after power up screen lights up then goes dark
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on March 13th, 2013 11:51 AM
Hello sammaxwel,
I am from Dell Social Media and Community.
If the system is turning on and you are not able to get any video on the system, there could be one or more technical issues with the system.
Try connecting an external monitor to the system to verify if there is any video displayed on the monitor.
Follow the link below to run a basic hardware test on your system. If you get any error code, you may associate it to the list in the following link.
http://dell.to/XuyrRE
http://dell.to/YsbM20
If all the tests pass, follow the link below, which will help you troubleshoot and fix the issue.
http://dell.to/YsbTKV
If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.
Dell-Niranjan
I am from Dell Social Media and Community.
If the system is turning on and you are not able to get any video on the system, there could be one or more technical issues with the system.
Try connecting an external monitor to the system to verify if there is any video displayed on the monitor.
Follow the link below to run a basic hardware test on your system. If you get any error code, you may associate it to the list in the following link.
http://dell.to/XuyrRE
http://dell.to/YsbM20
If all the tests pass, follow the link below, which will help you troubleshoot and fix the issue.
http://dell.to/YsbTKV
If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.
Dell-Niranjan
NiranjanAtDell
Dell Inc
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