Get support for Dell PowerEdge 860

Dell PowerEdge 860 Support Question

Dell PowerEdge 860 Support Question

Find answers below for this question about Dell PowerEdge 860.
Need a Dell PowerEdge 860 manual? We have 6 online manuals for this item!
Question posted by qwrm on March 2nd, 2014

Dell Poweredge 860 Will Not Boot Leds

The person who posted this question about this Dell product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by freginold on May 15th, 2014 5:12 PM
freginold

Member since:
December 20th, 2011

Points: 23,253,885
100
points
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Dell PowerEdge 860 Manual Pages

Information Update - Dell OpenManage™ Server Support Kit Version 4.3  (.pdf) - Page 1

... you should be connected only one way. 5 Install the DRAC 4/P card into a Dell PowerEdge™ system. Your system's Product Information Guide provides a sequence of your system board's... the system. This document provides special instructions for the DRAC 4/P card. www.dell.com | support.dell.com About Cautions CAUTION: A CAUTION indicates a potential for an illustration of safety...
Information Update - Dell OpenManage™ Server Support Kit Version 4.3  (.pdf) - Page 20

... support.dell.com Microsoft® Windows DRAC 4/P Dell OpenManage Server Assistant CD』内の Systems Management Dell: Remote Access Controller - DRAC 4/P (Driver) Windows 2000 DRAC4 Drivers (Self Extracting Zip Zip Windows DRAC 4/P Novell® NetWare Red Hat® Linux 2004 Dell Inc Printed in the U.S.A. Dell Inc DellDELL PowerEdgeDell Inc...
Getting Started Guide - Page 4

... any proprietary interest in this document to refer to either potential damage to hardware or loss of Dell Inc. Microsoft, Windows, and Windows Server are trademarks of Novell,Inc. Information in this text: Dell, the DELL logo, and PowerEdge are registered trademarks of your computer. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or...
Hardware Owner's Manual (PDF) - Page 2

... and trade names other countries; Microsoft, MS-DOS, Windows, and Windows Server are registered trademarks of Intel Corporation; EMC is a registered trademark of EMC...may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, and XPS are trademarks of Dell Inc. Information in this document is...
Hardware Owner's Manual (PDF) - Page 6

... Memory 88 Troubleshooting an Optical Drive 89 Troubleshooting a Hard Drive 90 Troubleshooting Expansion Cards 91 Troubleshooting the Microprocessor 92 5 Running the System Diagnostics 93 Using Dell PowerEdge Diagnostics 93 System Diagnostics Features 93 When to Use the System Diagnostics 94 Running the System Diagnostics 94 From the Utility Partition 94 From Removable...
Hardware Owner's Manual (PDF) - Page 81

...to either the front or rear video connector. If the problem is disabled. See "Using Dell PowerEdge Diagnostics" on page 103. If the tests run successfully, the problem is resolved, replace ...video connectors. The system supports only one monitor. Troubleshooting Your System 81 See "Using Dell PowerEdge Diagnostics" on page 93. 2 Press each key on the keyboard, and examine the...
Hardware Owner's Manual (PDF) - Page 82

...with the mouse. • Mouse is not operating properly. 82 Troubleshooting Your System See "Using Dell PowerEdge Diagnostics" on page 82. Troubleshooting the Mouse Problem • System message indicates a problem with... a working mouse. See "Using the System Setup Program" on page 93. See "Using Dell PowerEdge Diagnostics" on page 29. 2 If the problem is confined to the next step. 2 ...
Hardware Owner's Manual (PDF) - Page 84

... test. Troubleshooting a Wet System Problem • Liquid spilled on the network are all network cables are authorized to the same data transmission speed. See "Using Dell PowerEdge Diagnostics" on page 93. 2 Check the appropriate indicator on the NIC connector.
Hardware Owner's Manual (PDF) - Page 85

... the system does not start properly, see "Getting Help" on page 46. 2 Ensure that the following components are properly connected. 4 Close the system. See "Using Dell PowerEdge Diagnostics" on page 103. 7 If the system starts properly, shut down the system and reinstall all cables are properly installed: • Expansion cards • Power...
Hardware Owner's Manual (PDF) - Page 86

... Product Information Guide for long periods of the components inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostics test. See "Using Dell PowerEdge Diagnostics" on page 103. If the problem is turned off the system and attached peripherals, and disconnect the system from the electrical outlet for weeks...
Hardware Owner's Manual (PDF) - Page 87

... fan's power cable is amber. • Systems management software issues a fan-related error message. See "Troubleshooting a Fan" on page 93. 2 Open the system. See "Using Dell PowerEdge Diagnostics" on page 87.
Hardware Owner's Manual (PDF) - Page 88

...electrical outlet. 6 Open the system. See "Closing the System" on the screen. See "Using Dell PowerEdge Diagnostics" on page 46. 7 Ensure that the memory banks are populated correctly. If an error ...populated correctly, continue to power. 3 Turn on the system and attached peripherals and, as the system boots, note the messages on page 47. See "Opening the System" on page 93. See "Memory ...
Hardware Owner's Manual (PDF) - Page 89

...its electrical outlet, and turn on the system and attached peripherals. 17 As the system boots, observe any error message that is known to remove the system cover and access any procedure... the same type and capacity that appears and the diagnostic indicators on page 103. See "Using Dell PowerEdge Diagnostics" on page 68. 14 If a diagnostic test or error message indicates a specific memory ...
Hardware Owner's Manual (PDF) - Page 90

...a problem with the host adapter for the RAID. c Exit the configuration utility and allow the system to boot to the next step. 3 If your system has a SAS RAID controller, perform the following steps. ... the system from the electrical outlet. 90 Troubleshooting Your System See "Using Dell PowerEdge Diagnostics" on page 47. 9 Reconnect the system to the controller are configured correctly. See "Closing ...
Hardware Owner's Manual (PDF) - Page 91

..." on page 46. 4 Ensure that the SAS or SATA cables are to the electrical outlet, and turn on the system and attached peripherals. See "Using Dell PowerEdge Diagnostics" on the system board, a SAS expansion card, or a SAS RAID controller. See "Opening the System" on page 103. Troubleshooting Expansion Cards NOTE: When troubleshooting...
Hardware Owner's Manual (PDF) - Page 92

... and attached peripherals, and disconnect the system from the electrical outlet. d Close the system. Action CAUTION: Only trained service technicians are properly installed. See "Using Dell PowerEdge Diagnostics" on page 103. If the tests fail, see "Getting Help" on page 46. See "Opening the System" on page 46. 4 Ensure that the processor...
Hardware Owner's Manual (PDF) - Page 93

... Features The system diagnostics provides a series of problems encountered during testing. Running the System Diagnostics 93 For information about using the PowerEdge Diagnostics, then use the online Dell® PowerEdge® Diagnostics. Using Dell PowerEdge Diagnostics To assess a system problem, first use the system diagnostics. The system diagnostics menus and options allow you to run...
Hardware Owner's Manual (PDF) - Page 109

... E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC® storage products: la_enterprise@dell.com Customer Care Technical Support Technical Support Services Sales Aruba Website: www.dell.com.aw E-mail: la-techsupport@dell.com Technical Support Australia (Sydney) Website: support.ap.dell.com International Access Code: 0011 E-mail: support.ap...
Hardware Owner's Manual (PDF) - Page 137

... the boot drive, 52 connecting external devices, 14 connectors riser card, 99 system board, 98 Console Redirection screen, 35 control panel installing, 74 removing, 73 cooling fan troubleshooting, 87 cooling shroud installing, 48 removing, 47 cover closing, 47 opening, 46 CPU Information screen, 33 D damaged systems troubleshooting, 85 Dell contacting, 108 Dell PowerEdge Diagnostics...
Information Update - Page 1

...Connector 1 CPU 2 12V 9 8 Description Processor socket Power supply connector September 2006 Figure 1. System Board Connectors 1 17 2 3 16 4 5 15 6 7 14 13 12 11 10 Table 1. DellPowerEdge860 Systems Information Update This document provides updated information for your system on the following topics: • System board information • Using the setup password...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Dell product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Dell Manuals

Find free Dell PowerEdge 860 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Dell Reviews

View thousands of Dell user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Dell customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Dell customer service rankings, employee comments and much more from our sister site.

Dell Recalls

Find comprehensive Dell recall information updated hourly on RecallOwl.com.