Dell OptiPlex GX520 Support Question
Dell OptiPlex GX520 Support Question
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Question posted by dondsis on August 24th, 2014
How Do You Run A System Diagnostic For A Optiplex Gx520
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Related Dell OptiPlex GX520 Manual Pages
Quick Reference Guide - Page 2
... injury, or death.
The Quick Reference Guide, Drivers and Utilities CD, and operating system media are optional and may be used in this text: Dell, OptiPlex, and the DELL logo are trademarks of data and tells you purchased a Dell™ n Series computer, any proprietary interest in this document to avoid the...
Quick Reference Guide - Page 3
... Computer 22
Inside Your Computer 23 Mini Tower Computer 23 Desktop Computer 24 Small Form Factor Computer 25
Setting Up Your Computer 25
Solving Problems 28 Dell Diagnostics 28 System Lights 31
Diagnostic Lights 32 Beep Codes 35 Running the Dell™ IDE Hard Drive Diagnostics 36 Resolving Software and Hardware Incompatibilities 36 Using Microsoft...
Quick Reference Guide - Page 5
...Desktop System Software (DSS)
Located on the optional Drivers and Utilities CD.
Quick Reference Guide
5
NOTE: Drivers and documentation updates can use the CD to reinstall drivers (see "Using the Drivers and Utilities CD" on page 41), run the Dell Diagnostics (see "Starting the Dell Diagnostics...What Are You Looking For? • A diagnostic program for my computer • Drivers for ...
Quick Reference Guide - Page 9
... off . • Steady green - To exit from a power-saving mode, see "Diagnostic Lights" on page 31 for a description of power light patterns that typically remain connected, ...shutdown.
1 CD/DVD drive 2 floppy drive 3 USB 2.0 connectors (2)
4 LAN indicator light 5 diagnostic lights 6 power button
7 power light
8 hard-drive activity light 9 headphone connector 10 microphone connector
...
Quick Reference Guide - Page 12
... computer will perform an operating system shutdown. To exit from a power-saving mode, see "Diagnostic Lights" on the computer.
Insert a CD or DVD (if applicable) into this drive. ... of your operating system has ACPI enabled, when you troubleshoot a computer problem based on the diagnostic code.
The computer is in a normal operating state. • Blinking green - Use these...
Quick Reference Guide - Page 14
...your computer.
You can be rotated to turn the badge.
For more information, see "Diagnostic Lights" on page 32.
6 hard-drive activity light This light flickers when the hard... computer speakers into either of the USB connectors.
2 power button
It is in use the USB connectors on the diagnostic code. Front View
1
2
3
4
5 6
11 10
98
7
1 USB 2.0 connectors (2) Connect USB...
Quick Reference Guide - Page 28
... Problems" of your online User's Guide and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on page 5 for your Express Service... contact Dell from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; For the latest troubleshooting information available for an example of the Express Service...
Quick Reference Guide - Page 29
..., select the test you wait too long and the Windows logo appears, continue to run . Starting the Dell Diagnostics From Your Hard Drive 1 Turn on page 29).
On the next start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from either your computer. 2 When the DELL™ logo appears, press immediately. If you...
Quick Reference Guide - Page 30
...configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices attached to answer questions periodically. Run Express Test first to run a test from the Custom Test or ...screen.
30
Quick Reference Guide
The device list may indicate requirements for running the Dell Diagnostics from system setup, memory, and various internal tests, and it ...
Quick Reference Guide - Page 31
...see your online User's Guide. See "Power Problems" in a power-saving mode.
Also, check "Diagnostic Lights" on contacting Dell, see your online User's Guide.
the specific problem is identified. For ...to see if the specific problem is identified.
Solid yellow
The Dell Diagnostics is running a If the Dell Diagnostics is running, allow the test, or a device on page 32 to complete....
Quick Reference Guide - Page 32
...
Suggested Resolution
The computer is in a normal "off " or green. button. the Run the BIOS Recovery utility, wait for a short time, and then turn off. A ...The lights can appear either vertical or horizontal.
The diagnostic lights are not lit after a successful POST, the diagnostic lights do not indicate the cause of the diagnostic lights may help you begin any of system boot...
Quick Reference Guide - Page 34
... requirements exist.
• Verify that the memory modules that you are installing are detected.
• If you have one module, and then restart the computer.
diagnostic lights turn green briefly before
turning off to the system board from the hard drive, CD drive, and DVD drive.
• Check the computer message...
Quick Reference Guide - Page 35
... test failure
Quick Reference Guide
35
Beep Codes
Your computer might emit a series of beeps during start-up :
1 Write down the beep code.
2 See "Dell Diagnostics" on contacting Dell, see your computer beeps during start-up if the monitor cannot display errors or problems. This series of -day clock stopped
Cause...
Quick Reference Guide - Page 36
... Windows Help and Support Center, see "Hard Drive Problems" in an undesirable operating state. www.dell.com | support.dell.com
Running the Dell™ IDE Hard Drive Diagnostics
The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to resolve a hardware conflict on my
computer, and click Next.
NOTICE: Make...
Quick Reference Guide - Page 41
...System Model, Operating System, Device Type, and Topic. To complete the installation, respond to the Windows desktop. 2 Insert the Drivers and Utilities CD into the CD drive. Using the Drivers and Utilities CD
...To use the Drivers and Utilities CD (also known as the ResourceCD) while you are running the Windows operating system:
NOTE: To access device drivers and user documentation, you must use...
Quick Reference Guide - Page 43
... Support Center, 7
I
installing parts before you begin, 18
IRQ conflicts, 36
L
labels Microsoft Windows, 6 Service Tag, 6
lights diagnostic, 32 system, 31
M
Microsoft Windows label, 6
O
operating system CD, 7 Installation Guide, 7 reinstalling Windows XP, 38
P
power..., 36
cover removing, 18
D
Dell Premier Support website, 7 support site, 6
Dell Diagnostics, 28 Desktop System Software.
Quick Reference Guide - Page 44
..., 16
W
Windows XP Hardware Troubleshooter, 36 Help and Support Center, 7 reinstalling, 38 setup, 39 System Restore, 36
T
troubleshooting beep codes, 35 conflicts, 36 Dell Diagnostics, 28 diagnostic lights, 32 Hardware Troubleshooter, 36 Help and Support Center, 7 restore computer to previous operating state, 36 system lights, 31
44
Index R
reinstalling drivers, 5 Windows XP...
Quick Reference Guide - Page 89
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Quick Reference Guide - Page 120
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Quick Reference Guide - Page 127
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