Dell OptiPlex 960 Support Question
Dell OptiPlex 960 Support Question
Find answers below for this question about Dell OptiPlex 960.Need a Dell OptiPlex 960 manual? We have 4 online manuals for this item!
Question posted by freeegy on April 22nd, 2014
Optiplex 960 Restart Automatically
in the middell of the the cpu active suddenly the optiplxe 960 just restart by it self the screen says entering the sleep mode then the cpu restarted i did every thing i can to prevent this action , change the power cordes and make a power plan with never sleep and no hipernate and never turn off the display and it keeps do thise act for more than 3 to 4 times daily
Current Answers
Answer #1: Posted by RoyanAtDell on April 22nd, 2014 1:01 PM
RoyanAtDell
Member since:
April 3rd, 2013 Points: 232,700
Member since:
April 3rd, 2013 Points: 232,700
Hi,
I work for Dell's Social Media Team. I recommend you update the Video Driver and Bios for your system. Click on the below link, click on Get Drivers, download the Bios under the heading Bios, and your video driver under Video. Restart your system.
Thank you,
RoyanAtDell.
Dell Social Media and Communities.
Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com For more
information about your computer.
Setup and Features Information Tech Sheet - Page 1
... or loss of data if instructions are not followed. Front and Back View
1
234
5
6
13 14 15 16
7
17
8
9 10
12 18
11
1 hard drive activity light 3 WiFi (optional) light
September 2009
19
2 network link integrity light 4 diagnostic lights
Models: DCSM, DCNE, DCCY, DCSM1F, DCNE1F, and DCCY1F series. Dell™...
Dell™ OptiPlex™ 960
System Board Mode Configuration - Page 2
...want to change the management mode. is ...OptiPlex are trademarks of Dell Inc. disclaims any USB mass storage devices (such as it down . 9 Reconnect any proprietary interest in this document is strictly forbidden. All rights reserved. 2 Note the large mode number on the label. If you obtained from the label inside the chassis. When the initialization screen appears, enter the
mode...
Technology Guide - Page 1
DELLTM OPTIPLEXTM960
TECHNICAL GUIDEBOOK
INSIDE THE OPTIPLEX 960 V.4
Technology Guide - Page 3
... to support flexible computing environments are just a sampling of the built-in business desktops-and why OptiPlex is the easiest choice you'll make today. Available with the OptiPlex 960's Energy Star, EPEAT-Gold, TCO, and Blue Angel certification
3 OPTIPLEX MEANS BUSINESS The OptiPlex 960 delivers serious performance in a scalable platform you the power to a 24-month lifecycle, stable...
Technology Guide - Page 4
... OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power ... VIEW
1
Power Supply Built in Self Test Button
2
Power Supply Status Light
Cover-release latch
3
and padlock ring (security screw
optional)
4 Security Cable Slot
5
Power Cable Connector...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7
...
Technology Guide - Page 8
...; OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2
Power...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
Network Adapter Connector
6 Network Activity Light
9
Line-in/Microphone Connctor
10 USB 2.0 Connectors (6)
11 VGA Connector
12 eSATA Connector
13 DisplayPort ...
Technology Guide - Page 10
... your computer, click Start>Help and Support and select the option to view information about your computer. no dedicated LOM EEPROM
10 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region. For more information regarding the configuration of the following Operating Systems will be preinstalled...
Technology Guide - Page 11
... managed for purchase globally. They ensure the same platform is available for availability and synchronized transitions on a worldwide basis, thereby reducing their costs. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis...
Technology Guide - Page 12
... of systems regardless of the power state or hardware functionality of address space. therefore, the amount of memory available to select the right systems management feature support for the latest generation of built-in performance. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
ADVANCED SYSTEM MANAGEABILITY MODES
NOTE: Hardware management mode options allow you to the...
Technology Guide - Page 13
...3.5" or 2 x 2.5"
1 x 3.5" or 2 x 2.5"
2
1
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1
1
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X
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X
X
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X
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To fully utilize 4GB or more of available memory will be less than 4GB. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB DDR2 Non-ECC SDRAM...
Technology Guide - Page 14
.... 3 DVD-ROM drives may not be compatible with this drive may have write-capable hardware that has been disabled via firmware modifications.
14 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 Data Protection: (includes two matching capacity/speed hard drives)
160GB1 SATA 10K RPM...
Technology Guide - Page 15
... other factors. EXTERNAL PORTS/CONNECTORS
NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16
... Ethernet LAN
COMMUNICATIONS - For high speed transmission, connection to a Gigabit Ethernet server and network infrastructure is required. 2 Intel Active Management Technology supported only with optional riser.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
EXTERNAL PORTS/CONNECTORS (CONT.)
See chassis diagrams section for port/connector locations Audio: Microphone-in Headphone Stereo...
Technology Guide - Page 17
...
1 For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682. only.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
KEYBOARD AND MOUSE
Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse...
Technology Guide - Page 18
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and Shipping...*Maximum allowable dimensions for full height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the desktop/sff chassis
18
MT
DT
SFF
Chassis Volume liters
32.62
15.08
...
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