Dell OptiPlex 960 Support Question
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Question posted by YAjac on November 22nd, 2013
Dell Optiplex 960 1 3 Lights Cannot Boot
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more
information about your computer.
Setup and Features Information Tech Sheet - Page 1
...
12 18
11
1 hard drive activity light 3 WiFi (optional) light
September 2009
19
2 network link integrity light 4 diagnostic lights
Models: DCSM, DCNE, DCCY, DCSM1F, DCNE1F, and DCCY1F series. About Warnings
WARNING: A WARNING indicates potential damage to hardware or loss of data if instructions are not followed.
Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower -
Technology Guide - Page 3
... will have the system management tools they need to look no further than the OptiPlex 960. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with your choice of the built-in productivity options available.
And the OptiPlex 960 delivers: Help reduce power consumption-and cost- For users and IT...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors (4)
11 ...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link Integrity Light
11 VGA Connector
5
Network Adapter Connector
12 eSATA Connector
6 Network Activity Light 13 DisplayPort Connector
7
...
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
Network Adapter Connector
6 Network Activity Light
9
Line-in/Microphone Connctor
10 USB 2.0 Connectors (6)
11 VGA Connector
12 eSATA Connector
13 DisplayPort ...
Technology Guide - Page 10
no dedicated LOM EEPROM
10 For more information regarding the configuration of the following Operating Systems will be preinstalled.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region. Windows Vista® operating system Windows XP® operating system Other OS Media Support
...
Technology Guide - Page 11
...numbers are managed for purchase globally. This allows customers to Dell customers.
They also enable companies to implement global IT standards by locking in specific product configurations worldwide. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed...
Technology Guide - Page 12
...operate, but with a slight reduction in hardware management capabilities across platform offerings. Dell's innovative approach to scalable remote client management offers you a choice of Intel...OptiPlex 960 supports the latest generation of memory when you use a maximum of 4GB of the system.
If the memory modules are not installed in the 4GB range. DELL™ OPTIPLEX™ 960...
Technology Guide - Page 13
...3.5" or 2 x 2.5"
1 x 3.5" or 2 x 2.5"
2
1
1
4
3
3
1
1
1
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
13 To fully utilize 4GB or more of available memory will be less than 4GB.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB DDR2 Non-ECC SDRAM...
Technology Guide - Page 14
... drives may not be less. 2 Discs burned with some existing drives and players; DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 Data.../s
Combo Drive CD-RW Floppy Disketrv:
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s
1....
Technology Guide - Page 15
...
1
1
1
Serial ATA (SATA)
4
3
3
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16
... Management Technology supported only with 2 PCI connectors
MT
DT
SFF
One minijack front One minijack front One minijack rear One minijack rear
X X
COMMUNICATIONS -
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
EXTERNAL PORTS/CONNECTORS (CONT.)
See chassis diagrams section for port/connector locations Audio: Microphone-in Headphone Stereo line-in/microphone Speakers line out...
Technology Guide - Page 17
... phone-based troubleshooting.
U.S. only. Subject to Dell. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
KEYBOARD AND MOUSE
Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse Dell USB Entry Optical Mouse Dell USB Premium 5 Button Mouse Dell Laser Mouse Dell Palmrest Dell Logo Mouse Pad
MT
DT
SFF...
Technology Guide - Page 21
...DT supports low profile card or full height card with optional riser. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS -
For high speed transmission, connection to 80%...operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example ...
Technology Guide - Page 22
.../1000 PCIE GIGABIT1 NETWORKING CARD (CONT.)
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example 10BASE-T (half-duplex) 10 Mbps...System Driver Support
MT
DT
SFF
PCI
RJ-11
PCM - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
Technology Guide - Page 36
Not set . Not set . Not set . Not set . Enable
Post Behavior
Fast Boot:
Enable
Numlock Key:
Enable
POST Hotkeys:
Enable
Keyboard Errors:
Enable
36 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless noted)
Diskette drive:
USB
SATA-0: SATA-1: SATA-2: SATA-31: External SATA:
Enable Enable Enable ...
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