Dell OptiPlex 390 Support Question
Dell OptiPlex 390 Support Question
Find answers below for this question about Dell OptiPlex 390.Need a Dell OptiPlex 390 manual? We have 3 online manuals for this item!
Question posted by Blindsu on April 20th, 2014
Optiplex 390 Does Not Boot
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Current Answers
Answer #1: Posted by RaviCatDell on April 25th, 2014 12:41 PM
RaviCatDell
Member since:
April 18th, 2014 Points: 294,210
Member since:
April 18th, 2014 Points: 294,210
Hi Blindsu,
I'm a part of Dell Social Media Team. Do you see any errors when you power on the computer? If not, try running the inbuilt diagnostics on the system to check if there are any hardware issues on the same. Here are the steps to perform diagnostics: http://dell.to/18slhod
Let me know how it goes.
I'm a part of Dell Social Media Team. Do you see any errors when you power on the computer? If not, try running the inbuilt diagnostics on the system to check if there are any hardware issues on the same. Here are the steps to perform diagnostics: http://dell.to/18slhod
Let me know how it goes.
Dell-Ravi C
#IWorkforDell
Follow me on Twitter: @RaviCAtDell
Social Media & communities Professional
Related Dell OptiPlex 390 Manual Pages
User Manual - Page 1
..., D07D001,
D04S001 2011 - 05 Front And Back View
Figure 1. optical drive bay 3. microphone connector 5. hard-drive activity light 10. power-supply diagnostic button 12. Dell Optiplex 390
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Front And Back View Of Mini-Tower
1. power...
Technical Guide - Page 1
DELL TM OPTIPLEX TM 390
TECHNICAL GUIDEBOOK- INSIDE THE OPTIPLEX 390
Technical Guide - Page 3
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MINI TOWER COMPUTER (MT) VIEW
1
6
10
7
11
15
2
12
16
8 3
4
9
5
13
14
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (...
Technical Guide - Page 4
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MT System Board Components
Number
Name
1
Front IO connector (FRONTPANEL))
2
Internal Speaker Connector (INT_SPKR)
3
System fan Connector (FAN_SYS1)
4
SATA 1 Connector(SATA1)
5
SATA 0 ...
Technical Guide - Page 5
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL DESKTOP COMPUTER (DT) VIEW
1
2
3
9 10
11
4 56 7 8
12
13
14 15
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical ...
Technical Guide - Page 6
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
DT System Board Components
Number
Name
1
Front IO connector (FRONTPANEL))
2
Internal Speaker Connector (INT_SPKR)
3
System fan Connector (FAN_SYS1)
4
SATA 1 Connector(SATA1)
5
SATA 0 ...
Technical Guide - Page 7
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL SMALL FORM FACTOR COMPUTER (SFF) VIEW
1
2
3
9
10
11 12 13
4 56
7 8
14
15
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject ...
Technical Guide - Page 9
... more information regarding the configuration of your computer, click Start>Help and Support and select the option to view information about your computer.
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by country. OPERATING SYSTEM
Windows 7® operating system Windows Vista® operating system Windows...
Technical Guide - Page 10
... availability subject to reduce the number of performance. This allows customers to change and may vary by locking in specific product configurations worldwide. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide...
Technical Guide - Page 11
... modules are not installed in matched pairs, the computer will be installed in performance. The amount less depends on the actual system configuration. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL MEMORY
NOTE: Memory modules should be less than 4GB.
Technical Guide - Page 12
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
HARD DRIVES MT
Bays:
5.25-inch Optical Bay Supported (External)
2
Optical Drives Supported (maximum)
2
Hard Drive Bay Supported (Internal)
2
Hard Drives Supported 3.5"(...
Technical Guide - Page 13
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards. See chassis diagrams ...
Technical Guide - Page 14
... High Definition Audio Codec Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers
Dell USB Entry Keyboard ...connection to a Gigabit Ethernet server and network infrastructure is required. COMMUNICATIONS - DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
COMMUNICATIONS - NETWORK ADAPTER (NIC)
NOTE: MT supports full height (FH...
Technical Guide - Page 15
...
Optional
1 For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
SECURITY Chassis Intrusion Switch Chassis lock slot and loop support
MT
DT
SFF
Optional
Standard
SERVICE AND SUPPORT
NOTE: For more information...
Technical Guide - Page 16
... standard Half-Length Card but cannot be a Full-Length Card.
16 A typical configuration includes: integrated graphics, one hard drive, one optical drive.
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight and Shipping Weight is based on a typical configuration and may vary based on...
Technical Guide - Page 17
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
SYSTEM LEVEL ENVIRONMENTAL AND OPERATING CONDITIONS
Temperature
MT
DT
SFF
Operating
10° to 35° C (50° to 95° F)
Non-...
Technical Guide - Page 18
... Max combined +3.3v / +5.0v power Max combined 12.0v power (note: only if more efficient Active Power Factor Correction (APFC) power supply. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL POWER
NOTE: These form factors utilize a more than one 12v rail)
BTUs/h (based on Sine Wave output for APFC PSUs, not an...
Technical Guide - Page 20
... IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example...100 Mb (full/half-duplex)
1000 Mb (full-duplex)
20 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL
AUDIO
INTEGRATED CONEXANT CX20641 HIGH DEFINITION AUDIO High Definition Stereo support...
Technical Guide - Page 21
...Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex)... and network infrastructure is required.
21 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL COMMUNICATIONS - COMMUNICATIONS -
Technical Guide - Page 34
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL BIOS DEFAULTS
System Configuration
Integrated NIC: SATA Operation:
Drives: ...LAN:
Service Tag: Asset Tag: SERR Message:
Numlock LED: Keyboard Errors: POST HotKeys: Fast Boot:
Enabled ATA Enable (SATA-0, SATA-1, SATA-2, SATA3) Disable Enable (Boot Support, Front USB, Rear Dual USB, Rear Quad USB)
Disable
All
Enable Enable Enable Disable...
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