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Dell Latitude D420 Support Question

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Question posted by nvdan on April 2nd, 2015

I Have 3 Vertical Lines That Appear On My Screen, Always. What Can I Do? I Tri

I have 3 vertical lines that always appear on my screen. I tried the conditioning but it didn't work. I also set back to factory settings.

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Request from BusterDoogen on April 2nd, 2015 3:59 PM
Make & model, please.

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Response submitted April 2nd, 2015 4:48 PM
It's a Dell Model # CN-0K9260-S0081-638-0078 - w4201C-HP 42" Plasma tv

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Answer #1: Posted by BusterDoogen on April 2nd, 2015 6:16 PM

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BusterDoogen

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1 Check the aspect ratio settings in the TV Menu. Press the Menu button on the remote control and select Size.

2 Ensure the proper source is selected in the Input Source menu.

3 Try connecting a different device. Ensure that you properly

connect the cables and update the input source in the TV Menu.

4 Update the size settings in the TV Menu. Press Menu on the

remote control and select Size.

5 Reset the original factory defaults. Press Menu on the remote

control, select Setup, and then select Factory Reset. This video is about a Samsung 42' tv, but your dell was most likely manufactured by Samsung or Phillips. This may be a to technical for your comfort zone but I thought it might be helpful in understanding your unit. I'm also providing access to a SM for this group of tv's.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Dell Latitude D420 Manual Pages

Quick Reference Guide - Page 3

Contents Finding Information 5 Setting Up Your Computer 9 About Your Computer 10 Front View 11 Left View 12 Right View 12 Back View 12 Bottom View 13 Using a Battery 14 Battery Performance 14 Checking the Battery Charge 15 Charging the Battery 16 Replacing the Battery 16 Storing a Battery 17 ...

Quick Reference Guide - Page 7

...environment, software updates, and relevant self-support information. depending on your problem. 4 Follow the instructions on the screen. Quick Reference Guide 7 Certified drivers, patches, and software updates • Notebook System Software (NSS) - ... How to use Windows XP • How to work with programs and files • How to support.dell.com, select your Dell computer.

Quick Reference Guide - Page 10

...Port Replicator. About Your Computer See your online User's Guide for use with your computer. For more information about your computer. NOTE: The D420 has been optimally designed to be effectively utilized except for docking. If the use of the D-Family D/Port and D/Dock, all countries.... operation, can be used with the slim Media Base for the 1394 port. For information on page 12.

Quick Reference Guide - Page 12

...4 1 network connector (RJ-45) 2 modem connector (RJ-11) 3 USB connectors (2) 4 video connector 5 powered USB connector 6 infrared sensor 5 678 7 IEEE 1394 connector 8 AC adapter connector 12 Quick Reference Guide Left View 1 23 4 5 6 1 security cable slot 2 microphone connector 3 headphone connector 4 PC Card slot 5 SmartCard slot 6 Secure Digital(SD) card slot Right View ...

Quick Reference Guide - Page 14

... may need to work with the AC adapter until the battery is used and the conditions under which it ...media memory cards, or USB devices • Using high-brightness display settings, 3D screen savers, or other computers with household waste. You can hold a ... for advice on operating conditions. NOTE: Battery operating time (the time the battery can also set power management options to...

Quick Reference Guide - Page 15

...Meter in one of times it is charged. That is connected to an electrical outlet, a icon appears. Check the Battery Health NOTE: You can check battery health in Dell QuickSet. For information about... lose some charge capacity-or battery health. See "Specifications" in good condition, and more information about the battery operating time. To check the Power Meter, double-click the ...

Quick Reference Guide - Page 18

...→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen. Then restart your computer. 18 Quick Reference Guide The Program Compatibility Wizard configures... NOTE: Software usually includes installation instructions in the Product Information Guide. A solid blue screen appears TURN THE COMPUTER OFF - END THE PROGRAM - 1 Press simultaneously. 2 Click Task...

Quick Reference Guide - Page 20

..., answer any key to start -up, the computer boots according to retest the component that appear. • If a failure is located on a hidden diagnostic utility partition on your computer and try again. NOTE: If your computer cannot display a screen image, contact Dell (see a message stating that came with your docking device for one...

Quick Reference Guide - Page 21

...the technical support representative will ask you for more and requires you cannot resolve the error condition, contact Dell (see "Contacting Dell" in the following table for your part. Quick ... After the Dell Diagnostics loads and the Main Menu screen appears, click the button for your computer is encountered during a test, a message appears with an error code and a description of tracing ...

Quick Reference Guide - Page 22

...for all devices attached to customize the test by changing the test settings. 4 When the tests are completed, if you are complete, close the Main Menu screen. 22 Quick Reference Guide Allows you to your hardware configuration for... list in the left pane of the test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description.

Quick Reference Guide - Page 23

... Dell Diagnostics, 19 Help and Support Center, 7 help file Windows Help and Support Center, 7 L labels Microsoft Windows, 6 Service Tag, 6 O operating system CD, 8 reinstalling, 8 P problems blue screen, 18 computer crashes, 18 computer does not start up, 18 computer stops responding, 18 Dell Diagnostics, 19 lockups, 18 program crashes, 18 program stops responding...

Quick Reference Guide - Page 24

... information, 5 ResourceCD Dell Diagnostics, 19 S safety instructions, 5 Service Tag, 6 software problems, 18-19 spyware, 19 support website, 7 system views back, 12 bottom, 12-13 front, 11 left side, 12 right side, 12 W warranty information, 5 Windows XP Help and Support Center, 7 Program Compatibility Wizard, 18 reinstalling, 8 wizards Program Compatibility Wizard, 18 T troubleshooting Dell...

Media Base Setup Guide - Page 5

... 5 SAFETY: Power Safety 6 Equipment Protection Instructions 6 Protecting Against Electrostatic Discharge 7 About Your Media Base 8 Left View 8 Right View 8 Back View 9 Top View 11 Setting Up Your Media Base 12 Securing the Media Base 13 Docking Your Computer 14 Undocking Your Computer 15 Installing the Optical Drive 17 Removing the Optical Drive 18...

Media Base Setup Guide - Page 7

... Instructions Use the following safe-handling guidelines to ensure personal safety: • When setting up the device for work, place it can cause fire or electric shock by Dell. SAFETY: General Safety ... your portable computer to avoid the remote risk of electric shock from lightning via the telephone line. • Do not push any objects into air vents or openings of your device. ...

Media Base Setup Guide - Page 11

... O R S - Connects the media base to a network. P A R A L L E L C O N N E C T O R - Connects a serial device, such as a parallel printer. Back View 12 3 4 5 6 7 89 1 USB connector 4 parallel connector 7 Powered USB connector 2 network connector 3 serial connector 5 digital video connector (DVI) 6 VGA video connector 8 AC adapter connector 9 security slot Connector ...

Media Base Setup Guide - Page 12

... to the media base and to AC power to convert AC power to your media base either turned on page 12. Some power strips may allow you insert the ground prong of the power strip. A C A D A ...O N E / S P E A K E R C O N N E C T O R - For more information, see "Setting Up Your Media Base" on or off. CAUTION: If you are usually included with your media base as well as risk of the power ...

Media Base Setup Guide - Page 14

... to the media base (docked). d Shut down the computer through the Windows Start menu. 12 Media Base Setup Guide Setting Up Your Media Base CAUTION: The AC adapter works with the media base. NOTICE: Always use any other commercially available AC adapter-or the AC... or equipment damage. When you wrap the AC adapter cable, ensure that the Microsoft® Windows® desktop appears.

Media Base Setup Guide - Page 16

... Setup Guide Docking Your Computer NOTE: If you dock your computer for the first time and have not completed the steps in "Setting Up Your Media Base" on the computer. NOTE: After docking the computer for the first time. 1 Align the back of ... AC adapter connection can power the media base if the media base is seated. 3 Turn on page 12, complete them before proceeding to an AC adapter.

Media Base Setup Guide - Page 22

... connector 25-hole connector; unidirectional, bidirectional, or ECP 15-hole connector 24-hole connector 9-pin connector; 16550C-compatible UART with 16-byte buffer headphone/speaker (line-out) mini connector 280-pin connector 20 Media Base Setup Guide

Media Base Setup Guide - Page 23

... other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include but are on , you are encouraged to try to correct the interference by one or more of the following measures: • Reorient the receiving antenna. • Relocate the computer with unintentional radiators such...