Dell Inspiron N5110 Support Question
Dell Inspiron N5110 Support Question
Find answers below for this question about Dell Inspiron N5110.Need a Dell Inspiron N5110 manual? We have 2 online manuals for this item!
Question posted by aliceewenson on November 20th, 2012
Help! My Laptop Will Not Turn On! Will I Loose Everything?!
Dell Model:Inspiron Q15R Model No:5110 -6503 Service Tag:7663CR1
My laptop's screen turned black then turned to blue and told me that it had detected a problem and before I got a chance to read the notice further it went off.. I'm not 100% sure if I turned it off myself or it turned off on it's own. Before it went black and wouldn't turn on it had multi coloured scattered dots in the top left coner of the screen & then went black, no beeps went off at any time. I have taken the battery out a couple of times & put it back in after trying to turn it back on, when the power button light was off then the light came back on but nothing else happened, not start up screen, no noise from the fan, just silence and black. The tiny battery symbol has now turned red will turn red then flash red then stop but stay red. The power button light is still on. The light won't go out when I press the power button down to try and turn it on, nothing is happening..I'm freaking out here, I don't know what to do, I've googled it and all sites say different things or the same thing but I'm not sure what exactly applies to me. But I thinking that I'll loose everything, I'm not confident to try anything myself. Is there a time period for dealing with this? Please help, I've tried to give as much information as possible.
Current Answers
Answer #1: Posted by RathishC on November 20th, 2012 10:45 PM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi,
We can try a few steps which may fix the issue:
I would recommend you to remove the power cable, battery and any external devices connected to the system. Hold the power button down for 15-20 seconds and then put the battery and the adapter back in and start the computer. Check if it works.
Have you tried connecting a different good known AC Adapter to the system?
Would recommend to run Pre-boot system assessment test to check the LCD functionality. To run the test, hold down the FN key and press the power button which will initiate the test. In case you are able to see the test running on the screen, it means it’s not an issue with the LCD. Color bars on the screen indicate functional LCD.
However, if the screen is dark, then wait for a few minutes, you should hear beep sounds from the computer. It could be an issue with the LCD or the inverter cable.
You can refer the Dell Article 266787 on www.support.dell.com
If the external monitor display is fine, then the issue could be with the LCD.
You can try reseating the LCD cable. If reseating the LCD cable also doesn’t resolve then would suggest you to replace the LCD.
The data is stored in the hard drive. So please let me know if you are getting any error messages or beep codes.
You can also refer to the link for No Display issue:
You can refer the Dell Article 266826 on www.support.dell.com
Please respond for any further assistance.
Thanks & Regards
Rathish C
#iworkfordell
Related Dell Inspiron N5110 Manual Pages
Setup Guide - Page 4
...that helps you... without notice. © 2010 Dell Inc....Dell Inc. A00 If you purchased a Dell n Series computer, any proprietary interest in this document is a registered trademark owned by Dell under license. is used in this document to refer to avoid the problem...Dell Inc. and is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, Inspiron...
Setup Guide - Page 46
... a book. Pinch -
Flick
Allows you to access additional information by moving two fingers apart or bringing them closer together on the screen. Using Your Inspiron Laptop
Touch Screen Gestures (Optional)
NOTE: Some of the screen content. Zoom
Allows you to zoom-in : Move two fingers apart to open context-sensitive menus. Press and hold a finger...
Setup Guide - Page 58
... ROM checksum failure No RAM detected NOTE: If you cannot solve your computer.
Beep Code One
Two
Three
Four Five Six Seven Eight
56
Possible Problem
Possible system board failure -
WARNING: Only trained service personnel should remove the computer cover. Possible system board failure - See the Service Manual at support.dell.com. NOTE: To replace...
Setup Guide - Page 66
...model number, service tag, express service code, warranty status, and alerts on the day they occurred.
64 The Dell Support Center home page displays your computer each type of your keyboard or click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell... provides links to other Dell tools and diagnostic services. The Dell Support Center provides system alerts...
Setup Guide - Page 67
...screen to DownloadStore.dell.com/media.
2. Follow the instructions on the My Dell Downloads website. Acquire software and hardware solutions that will help improve your own backup media. View Dell...information about your service contracts, warranty information, and warranty renewal options. From this website you can download available software for future use My Dell Downloads:
1. ...
Setup Guide - Page 78
... the "Diagnostic Checklist" on page 82. See "Dell Diagnostics" on page 78 for a more extensive list of online services available at the computer so that pertain to the problem your computer is experiencing.
2. Use Dell's extensive suite of Dell Support online.
5. INSPIRON
Getting Help
If you experience a problem with your Express Service Code to route the call directly to...
Setup Guide - Page 84
The code helps Dell's automated-support telephone system direct your Express Service Code ready when you call more efficiently.
You may also be found on a label at the bottom of your Service Tag. Getting Help
Before You Call
NOTE: Have your call . Locating Your Service Tag and Express Service Code
The Service Tag and Express Service Code for your computer can be asked...
Setup Guide - Page 85
... • Name: • Date: • Address: • Phone number: • Service Tag (bar code on your computer before you connected to type some commands at the keyboard, relay ...near the computer. If possible, turn on the bottom of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system...
Setup Guide - Page 87
To contact Dell for you. Go to dell.com/ContactDell.
2. Select the appropriate service or support link based on your country or region.
3. Choose the method of contacting Dell that is convenient for sales, technical support, or customer service issues:
1.
Getting Help
85 Select your requirement.
4.
Setup Guide - Page 88
INSPIRON
Finding More Information and Resources
If you need to contact technical support
the bottom of your computer "Dell Support Center" on page 65
for more information about the Microsoft Windows operating system and features
support.dell.com
find your computer.
86 Check your warranty and return policies before working inside your Service Tag/Express Service Code...
Service Manual - Page 13
... button that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your computer). CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer.
Top Cover
13 CAUTION: Only a certified service technician should perform repairs on your...
Service Manual - Page 15
... Begin" on page 9. 2 Shut down the computer and turn it over. 3 Slide the battery release latch and the battery lock latch to servicing that shipped with your computer.
3
Battery
WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal...
Service Manual - Page 17
...Battery" on your computer. CAUTION: To help prevent damage to servicing that is not authorized by Dell™ is not covered by periodically ...touching an unpainted metal surface (such as a connector on your warranty. Module Cover
17
4
Module Cover
WARNING: Before working inside your computer, read...
Service Manual - Page 19
... at dell.com/regulatory_compliance.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer). CAUTION: To help prevent damage...connector. CAUTION: Only a certified service technician should perform repairs on
page 17). 5
Memory Module(s)
WARNING: Before working inside your computer, read the safety information that shipped with...
Service Manual - Page 23
...certified service technician should perform repairs on your computer). CAUTION: To help prevent damage to the system board, remove the main battery (see the Regulatory Compliance Homepage at dell.com...
Optical Drive
WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface ...
Service Manual - Page 27
... computer.
CAUTION: To help prevent damage to the system board, remove the main battery (see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on the keyboard are fragile, easily dislodged, and timeconsuming to replace. 7
Keyboard
WARNING: Before working inside your computer, read the safety information...
Service Manual - Page 31
... "Removing the Battery" on page 15). 3 Remove the six screws that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your computer).
CAUTION: Only a certified service technician should perform repairs on your computer. Removing the Palm-Rest Assembly
1 Follow the instructions in...
Service Manual - Page 37
...before working inside the computer. NOTE: Depending on your computer. CAUTION: To help prevent damage to servicing that shipped with your computer, the card is not covered by your warranty. ...Mini-Card(s)
WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is already installed.
For additional safety best practices information, see ...
Service Manual - Page 41
... a wrist grounding strap or by your computer.
CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 15). 3 Remove the two screws that secure the display assembly to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal...
Service Manual - Page 53
... using a wrist grounding strap or by your warranty. Hinge Cover
53 CAUTION: To help prevent damage to servicing that shipped with your computer. Removing the Hinge Cover
1 Follow the instructions in ...11
Hinge Cover
WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (...
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