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Question posted by mohankumarsvvs on January 15th, 2013

Sutting Down Problem

My Dell N5050 Lap Top Shutting Down Frequently

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Answer #1: Posted by prateekk007 on January 15th, 2013 2:44 PM

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prateekk007

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December 5th, 2012

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Hi,

It appears that the system is overheating as a result of which it hangs and the screen goes black. Listed below are some of the reasons for system heating issue:

1. Watching a DVD/Blu-ray.
2. Streaming online video.
3. Watching or Interacting with Flash Content.
4. Playing high end Video Games or Online Games.
5. Using near a heat source or in a hot environment.

The system that you would normally experience if the system is overheating is random shutdowns, system locking up, and system freezing and random reboots.

I would recommend you to please check the vents on the computer to see if they are covered with dust and not allowing heat and air to pass through. Using a Laptop on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system. You may try these steps to clean the vents of your laptop:

1. Turn off the system.
2. Unplug the AC adapter and remove the battery. For instructions on how to remove the battery see the service manual. http://dell.to/nQPysd
3. Use compressed air to blow the dust out of the vents. Do not use your mouth to blow the Dust out of a Laptop. If using a can of compressed air, use the can according to the directions on the side of the can as you can cause damage to the computer if used incorrectly.

Follow this link http://dell.to/UIbXEp to update the video driver after performing the above mentioned steps. You would need to enter the Service tag of your system in order to get the compatible drivers. If you do not have the Service Tag, then please select the system’s model and the operating system installed on the system.

Also, an out of date BIOS can cause heat issues by having an outdated temperature table for the system. You can download the updated version of BIOS for your system from this URL http://dell.to/WwrXiY

If you need assistance in Downloading and Installing Drivers or BIOS, please click http://dell.to/PRcuYk

Hope this helps in resolving the issue and you are able to use the system without any problem.

please revert with the results.

Thanks & Regards
Prateek K

Related Dell Inspiron N5050 Manual Pages

Owners Manual - Page 1

P18F003 Dell Inspiron M5040/15-N5040/ 15-N5050 Owner's Manual Regulatory model: P18F Regulatory type: P18F001; P18F002;

Owners Manual - Page 2

Information in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc.; is a registered trademark owned by Bluetooth SIG, Inc.; Notes, Cautions, and Warnings NOTE:... are either trademarks or registered trademarks of your computer. A00 Reproduction of Dell Inc. P18F002; Trademarks used in any manner whatsoever without notice. © 2011...

Owners Manual - Page 5

... USB Board 44 12 Thermal Cooling Assembly 45 Removing the Thermal Cooling Assembly 45 Replacing the Thermal Cooling Assembly 46 13 Processor Module (For Inspiron 15-N5050/15-N5040 Only 47 Removing the Processor Module 47 Replacing the Processor Module 48 14 Hinge Cover 51 Removing the Hinge Cover 51 Replacing the...

Owners Manual - Page 9

...and close all open files and exit all open programs before you turn off when you shut down the operating system, press and hold the power button until the computer turns off...screwdriver • Phillips screwdriver • Plastic scribe • BIOS executable update program available at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files ...

Owners Manual - Page 10

...For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Hold a card by its pins. WARNING: Before working inside your computer, read... the safety information that is not authorized by Dell is flat and clean to servicing that shipped with your computer and all attached devices...

Owners Manual - Page 13

...: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on... battery lock latch to the computer, use batteries designed for this particular Dell computer. Damage due to servicing that shipped with your computer). Do not use only the battery designed for other...

Owners Manual - Page 15

...WARNING: Before working inside your computer, read the safety information that secure the keyboard to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as possible. 4 Using a plastic scribe, release the ... the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Owners Manual - Page 19

...until the module pops up. 5 Remove the memory module from Dell are covered under your computer. See the Specifications at www.dell.com/regulatory_compliance. CAUTION: To prevent damage to the memory module connector... system board, remove the main battery, see the Regulatory Compliance Homepage at support.dell.com/manuals for information on the type of the computer. 4 Memory Module(s) ...

Owners Manual - Page 23

Damage due to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your warranty. CAUTION: To help prevent damage to release it..., see "Removing the Battery" on the optical drive to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Owners Manual - Page 25

... the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Removing the Battery" on...Keyboard" on page 15. 4 Disconnect the antenna cables from sources other than Dell. NOTE: Dell does not guarantee compatibility or provide support for Wireless Local Area Network (WLAN)/...

Owners Manual - Page 28

...) Antenna Cable Color Scheme white black 6 Replace the keyboard. The following table provides the antenna cable color scheme for your computer. 4 Press the other than Dell, you are installing. CAUTION: Before turning on page 14. See "Replacing the Battery" on the computer, replace all screws and ensure that secures the Mini...

Owners Manual - Page 29

...Damage due to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Palm-Rest Assembly 1 Follow the instructions in "Before You Begin" on...as a connector on page 13. 3 Remove the 11 screws that is not authorized by Dell is not covered by your computer). Palm-Rest Assembly 29 CAUTION: To help prevent damage...

Owners Manual - Page 35

... to servicing that shipped with its cable away from step 3 to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your warranty. See "Removing the Battery" on page 13...

Owners Manual - Page 37

...discharge, ground yourself by using a wrist grounding strap or by your warranty. NOTE: Dell does not guarantee compatibility or provide support for hard drives from the computer when the ...WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on page 13...

Owners Manual - Page 41

... the Battery" on page 13. 3 Follow the instructions from step 3 to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on page 9. 2 Remove the battery. For additional safety best practices information, see "Removing the Battery...

Owners Manual - Page 43

... to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on page 9. 2 ... computer. CAUTION: To help prevent damage to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface. 11 USB Board WARNING...

Owners Manual - Page 47

... system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Removing the Battery" ...an unpainted metal surface (such as a connector on your computer. Processor Module (For Inspiron 15-N5050/15-N5040 Only)47 CAUTION: Only a certified service technician should perform repairs on your ...

Owners Manual - Page 48

... the Processor Module 1 Follow the instructions in "Before You Begin" on page 9. Be careful not to illustrate proper installation is shipped. 48 Processor Module (For Inspiron 15-N5050/15-N5040 Only)

Owners Manual - Page 49

.... See "Replacing the Thermal Cooling Assembly" on page 46. 5 Follow the instructions from step 3 to step 7 in damage to the computer. Processor Module (For Inspiron 15-N5050/15-N5040 Only) 49 If one or more corners of the module are aligned at the same height. When the processor module is not seated...

Owners Manual - Page 50