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Question posted by barryspittman on May 14th, 2012

Dell Inspiron M5030

I need to restore my dell inspiron M5030 to facotry settings. When i hit ctrl + F8 it does not allow me the options of getting to factory settings. I read if I hit ctrl + F11 it will start the process. But, I read that I have to hit ctrl F11 directly after dell appears at the top of the screen during the booting process, i have not seen this appear at the top of the screen. please help. I would really like to reset to factory without a disk, dont have it and am trying to avoid buying one. thanks

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Answer #1: Posted by DellJesse1 on May 14th, 2012 10:57 AM

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barryspttiman,

Below is information to perform a factory restore image on your system.

PC Restore

Dell Factory Image Restore

The Dell™ Factory Image Restore tool replaces PC Restore. Access it from the <F8> boot menu rather than by using the <Shift><F11> shortcut. You would then choose the option that reads "Repair Your Computer" and follow the prompts to restore the system.

CAUTION:

This utility formats the operating system hard drive partition prior to restoring the factory image. This means data on that partition is deleted and cannot be recovered.

If the customer creates a second partition with a third-party utility, Dell Factory Image Restore is not affected as long as the image partition is not removed.

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