Dell Inspiron 620 Support Question
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Question posted by simhi on November 7th, 2013
Dell Inspiron 620 Will Not Turn On
Current Answers
Answer #1: Posted by prateekk007 on November 7th, 2013 1:54 PM
Please follow the below shared instructions to identify the point of failure. First we will try to release the residual charge from the system to check if it powers on or not. Here are the steps:
- Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer including the power supply.
- Press and hold the power button for 20 seconds.
- Reconnect the power supply. Try to restart the computer and check.
If the issue still persists, try swapping the system power cable with monitor power cable if they are identical, else you may try powering on the system using a good known power supply. It can be an issue with the power socket as well, test it on another working power socket too.
If you are still not able to get the system powered on, then most likely the motherboard has failed, and hardware replacement may be required.
You may also watch an online video that might help you:
Hope this helps. Please reply if you have any questions, I'll be happy to assist you.
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Thanks & Regards
Prateek K