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Dell Inspiron 1721 Support Question

Dell Inspiron 1721 Support Question

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Question posted by mrraylylell on March 13th, 2014

Dell Inspiron 1721 Will Not Boot, The Power Light Comes On But Not The Hdd

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Current Answers

Answer #1: Posted by freginold on May 15th, 2014 4:56 PM
This answer was accepted by the poster of the original question.
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Dell Inspiron 1721 Manual Pages

View - Page 2

... trademarks of Dell Inc.; Trademarks used in trademarks and trade names other countries; Bluetooth is here, Inspiron, Wi-Fi Catcher, and Dell MediaDirect are trademarks..., Inc.; AMD, AMD Turion, HyperMemory, ATI Radeon and combinations thereof are trademarks of Microsoft Corporation in this text: Dell, the DELL logo, Yours is a registered trademark owned by Dell under license....
View - Page 17

...Dell QuickSet Help To view Dell QuickSet Help, right-click the Dell QuickSet icon in the Windows notification area. Find It Here • Software upgrades and troubleshooting Dell Support Utility hints - Finding Information 17..."Dell™ QuickSet Features" on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet. Access the Dell Support...
View - Page 21

...R D - Keeps the display closed. 1 camera indicator (optional) 3 display latch 5 power button 7 device status lights 9 consumer IR 11 touch pad buttons 13 keyboard status lights 2 camera (optional) 4 display 6 keyboard 8 touch pad 10 media control buttons 12 Dell™ MediaDirect™ button 14 digital array microphones C A M E R A I N D I S P L A Y - D I S P L A Y L A T C H - For...
View - Page 22

... to indicate battery charge status. Hard drive activity light - Battery status light - To enable or disable wireless networking, use the wireless switch (see "wireless switch" on steadily or ...on page 25). 22 About Your Computer NOTICE: To avoid loss of the keyboard indicate the following: Power light - Turns on the computer, and blinks when the computer is enabled. Wi-Fi status...
View - Page 27

.../Output (SDIO) card About Your Computer 27 Provides a fast and convenient way to the connector. 1 battery status light 3 power light 5 network connector (RJ-45) 7 IEEE 1394 connector 9 eject button 11 audio connectors AUDIO CONNECTORS 2 hard drive activity light 4 USB connectors (2) 6 video connector 8 8-in-1 memory card reader 10 optical drive Attach headphones to view and...
View - Page 48

If five lights appear, less than 60 percent of the charge capacity remains, and you leave the computer unattended for long periods of times the battery is used and recharged. • Configure the power management settings using either Dell QuickSet or Microsoft Windows Power Options to optimize your computer's power usage (see "Configuring Power Management Settings" on page...
View - Page 49

... lose data. Sleep automatically saves your work to your hard drive, and then returns you set the power management options in the Windows Power Options or Dell QuickSet, use Windows Power Options, do one of the following methods: • Press the power button. • Close the display. • Press . To exit Sleep state, press the...
View - Page 50

... Dell. Replace the battery only with the computer in the computer for as long as you connect the computer to avoid possible connector damage. If the battery is hot from the computer. The battery is designed to start charging if the battery light flashes... may not charge when you like. Charging the Battery NOTE: Charge time is longer with a battery, see "Power Problems" on .
View - Page 98

... wait too long and the operating system logo appears, continue to be powered down completely. The computer runs the Pre-boot System Assessment, a series of initial tests of the following two ways: a When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your computer and...
View - Page 115

...PC-AT Compatible Keyboards tests in the Dell Diagnostics (see "Contacting Dell" on page 175). If the tests indicate a defective external keyboard, contact Dell (see "Dell Diagnostics" on page 97). Unexpected characters DI S A B L E T H E N U M E R I C S T E S T S - Contact Dell (see "Contacting Dell... capitals, and scroll lock lights on the keyboard blink during the boot routine. 3 From the ...
View - Page 121

... is in the Product Information Guide. CHECK THE AC ADAPTER - When the power light is below 0°C (32°F), the computer will not start. Contact Dell (see "Using the Sleep Power State" on page 175). NOTE: For information on Sleep power state, see "Contacting Dell" on page 49. Shut down the computer, disconnect the computer from...
View - Page 122

... →Control Panel→Hardware and Sound→Printers. 2 Right-click the printer icon. 3 Click Properties, and then click the Ports tab. If the computer power light turns on, but the display remains blank, reinstall the memory modules (see "Memory" on page 49. See the printer documentation for instructions. 122 Troubleshooting Ensure...
View - Page 126

...light is on . Check the AC adapter cable connections. M O V E T H E E X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I O N - Try different settings for the keyword sleep in the "Dell Diagnostics" on page 97, then contact Dell (see "Contacting Dell...light, ensure that the electrical outlet is at least 60...Bypass power protection devices, power strips,...
View - Page 186

...the following: • Diskette Drive • Internal HDD 186 Appendix NOTE: To change settings that appear as white type on the screen. The Boot Order page displays a general list of the screen...on page 187. You can change the boot sequence on a one-time-only basis, see the Windows desktop, then shut down your computer. 2 When the DELL logo appears, press immediately. System Setup ...
View - Page 187

...can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on the computer. The computer boots to move a device down the list. During the boot routine, the computer starts at ...• USB Storage Device • CD/DVD/CD-RW drive • Modular bay HDD NOTE: Only devices that are preceded by a number; When the computer finds the files, it stops searching...
View - Page 193

Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 ...receiving antenna. • Relocate the system with the FCC regulations: Product name: Model number: Company name: DellInspiron1721 PP22X Dell Inc. Reverse engineering or disassembly is provided on the device or devices covered in compliance with respect to the ...
View - Page 207

...hard drive by an individual identification number on the SCSI controller bus. A power management mode that encrypts voice and data transmissions. SCSI - The SCSI .... A Microsoft utility that allows the transfer of files. Also, you call Dell for customer service or technical support. Subscriber Identity Module - shortcut - Glossary 207...comes with most Windows software packages.
View - Page 213

... A audio device connecting, 60 enabling, 75 audio. See sound B battery charge gauge, 47 charging, 50 checking the charge, 46 performance, 45 power meter, 47 removing, 50 replacing coin-cell battery, 163 storing, 51 blanks ExpressCards, 77 memory card, 81 Bluetooth wireless technology card device status light, 23 installing, 162 boot sequence, 186 brightness adjusting...
View - Page 216

... conditioners, 37 problems, 121 protection devices, 37 surge protectors, 37 UPS, 37 power button description, 21 power light conditions, 121 power management adjusting settings, 165 QuickSet, 165 216 Index M media playing, 53 media control buttons Dell MediaDirect button, 59 description, 23 memory DIMM A, 148 DIMM B, 149 installing, 146 removing, 147 memory card, 81 blanks, 81...
View - Page 217

...Dell Diagnostics, 97 Dell MediaDirect, 117 drives, 105 DVD drive, 105 error messages, 108 hard drive, 106 IEEE 1394 connector, 114 keyboard, 114 lockups, 116 network, 119 power, 121 power light ...spyware, 108, 118 video and monitor Product Information Guide, 14 Q QuickSet, 165 QuickSet Help, 17 R RAID, 188 RAM. See memory regulatory information, 14 reinstalling Windows Vista, 132 resolution setting,...

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