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Dell INSPIRON 15 Support Question

Dell INSPIRON 15 Support Question

Find answers below for this question about Dell INSPIRON 15 - Laptop Notebook PC: Intel Pentium Dual Core T4200.
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Question posted by Anonymous-111100 on May 12th, 2013

Cursor Lock

Why does my cursor lock in place after reboot

Current Answers

Answer #1: Posted by prateekk007 on May 13th, 2013 1:42 AM
This answer was accepted by the poster of the original question.
prateekk007

Member since:
December 5th, 2012

Points: 2,137,520
1,100
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Hi

I would suggest you to boot your system in Safe Mode with Networking. Please switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select “Safe Mode with Networking” to boot the computer into Safe Mode.

If the touchpad is working fine in Safe Mode then follow the steps given below:

Uninstall the touchpad drivers:

-- Click Start.
-- Click Control Panel.
-- Open Device Manager.
-- Uninstall the touchpad drivers.
-- Restart the computer

To install the touch pad driver click on the link mentioned below:

http://dell.to/ZU2f5L

First enter the service tag and chose the operating system after that download and install the drivers for touchpad. Restart your system and check if issue has resolved now.

You can also, try System Restore and take the system to a prior date when it was working fine. To perform System Restore click on the link below:

http://dell.to/opfa8C

Please reply if you have any further questions

For easy access to drivers, manuals and product updates, please visit our Support Site.


Thanks & Regards
Prateek K


Related Dell INSPIRON 15 Manual Pages

Owners Manual - Page 1

P18F003 Dell Inspiron M5040/15-N5040/ 15-N5050/3520 Owner's Manual Regulatory model: P18F Regulatory type: P18F001; P18F002;
Owners Manual - Page 2

..., and Warnings NOTE: A NOTE indicates important information that helps you make better use of Microsoft Corporation in this text: Dell™, the DELL logo, and Inspiron™ are not followed.
Owners Manual - Page 3

Contents 1 Before You Begin 9 Recommended Tools 9 Turning Off Your Computer 10 Before Working Inside Your Computer 10 2 Battery 13 Removing the Battery 13 Replacing the Battery 14 3 Keyboard 15 Removing the Keyboard 15 Replacing the Keyboard 17 4 Memory Module(s 19 Removing the Memory Module(s 19 Replacing the Memory Module(s 20 Contents 3
Owners Manual - Page 5

... USB Board 44 12 Thermal Cooling Assembly 45 Removing the Thermal Cooling Assembly 45 Replacing the Thermal Cooling Assembly 46 13 Processor Module (For Inspiron 15-N5050/15-N5040 Only 47 Removing the Processor Module 47 Replacing the Processor Module 48 14 Hinge Cover 51 Removing the Hinge Cover 51 Replacing the Hinge...
Owners Manual - Page 6

15 Display 55 Display Assembly 55 Removing the Display Assembly 55 Replacing the Display Assembly 58 Display Bezel 59 Removing the Display Bezel 59 Replacing the ...
Owners Manual - Page 11

...to servicing that the work surface is not covered by your computer. Some cables have connectors with locking tabs; See "Turning Off Your Computer" on page 10 and all attached devices from being ...by Dell is flat and clean to avoid bending any installed cards from the 3-in on the locking tabs before you connect a cable, ensure that both connectors are disconnecting this type of cable, ...
Owners Manual - Page 13

...(such as a connector on page 9. 2 Turn off the computer and turn it over. 3 Slide the battery lock latch to the computer, use batteries designed for this particular Dell computer. CAUTION: To avoid electrostatic discharge, ground yourself... To avoid damage to the unlock position until it clicks into place. 4 Slide and hold the battery release latch in "Before You Begin" on your warranty.
Owners Manual - Page 14

3 2 1 1 battery release latch 3 battery lock latch 2 battery Replacing the Battery 1 Follow the instructions in "Before You Begin" on page 9. 2 Slide the battery into the battery bay until it clicks into place. 3 Slide the battery lock latch to the lock position. 14 Battery
Owners Manual - Page 15

... Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on page 13, before working inside the computer. Keyboard 15 For additional safety best practices information, see "Removing the Battery" on your computer. Removing the Keyboard 1 Follow the instructions in "Before You Begin" on page...
Owners Manual - Page 16

.... 6 Lift the connector latch that secures the keyboard cable to replace. Be careful when removing and handling the keyboard. 5 Carefully turn the keyboard over and place it on the system board and remove the keyboard cable. 7 Lift the keyboard off the computer. 16 Keyboard
Owners Manual - Page 17

... the connector on the system board. Keyboard 17 See "Replacing the Battery" on the palm rest. 4 Gently press around the edges of the keyboard to lock the four tabs securing the keyboard. 5 Close the display and turn the computer over. 6 Replace the battery. 1 2 1 keyboard cable 2 keyboard Replacing the Keyboard 1 Follow the...
Owners Manual - Page 19

... additional safety best practices information, see "Removing the Battery" on page 13. 3 Remove the keyboard. CAUTION: Only a certified service technician should perform repairs on page 15. See "Removing the Keyboard" on your computer. CAUTION: To prevent damage to the memory module connector, do not use tools to spread the memory module...
Owners Manual - Page 20

...(s) CAUTION: If you need to install memory modules in two connectors, install a memory module in the memory-module connector. 3 Slide the memory module firmly into place. If you install a memory module in the connector labeled "DIMM B." 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the notch in the memory...
Owners Manual - Page 23

....dell.com/regulatory_compliance. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer. See "Removing the Keyboard" on page 15. 4 Remove the screw that secures the optical drive to the computer base. 5 Using a plastic scribe, push the notch on page 9. 2 Remove the battery. For additional...
Owners Manual - Page 25

... for Mini-Cards from the Mini-Card. 5 Remove the screw that is not authorized by Dell is already installed. See "Removing the Battery" on page 15. 4 Disconnect the antenna cables from sources other than Dell.
Owners Manual - Page 27

.... CAUTION: To avoid damage to ensure correct insertion. CAUTION: The connectors are keyed to the Mini-Card, never place cables under the card. 3 Insert the Mini-Card connector at a 45-degree angle into place. CAUTION: When the Mini-Card is not in the computer, store it in the safety information that shipped...
Owners Manual - Page 30

See "Removing the Keyboard" on page 15. 5 Remove the two screws on the system board and remove the cables. 30 Palm-Rest Assembly CAUTION: Pull on the plastic tab on top of the connectors to avoid damaging the connectors. 6 Lift the connector latch that secures the power-button board cable and touch-pad cable to the connectors on the palm-rest assembly. 4 Remove the keyboard.
Owners Manual - Page 32

... "Replacing the Power Button Board" on page 36. 3 Align the palm-rest assembly on the computer base and gently snap the palm-rest assembly into place. 4 Slide the touch-pad cable and power-button board cable into the connectors on the system board and press down on the connector latches to...
Owners Manual - Page 36

... in "Replacing the Palm-Rest Assembly" on page 32. 6 Replace the battery. See "Replacing the Battery" on the palm rest assembly and snap it into place. 3 Replace the screw that no stray screws remain inside the computer. Failure to do so may result in damage to step 7 in "Before You Begin...
Owners Manual - Page 39

... damage to the connector on the system board. 5 Follow the instructions from its packaging. Save the original packaging for storing or shipping the hard drive. 3 Place the hard drive on the computer base. 4 Push the hard drive towards the left to connect it to the computer. Hard Drive 39

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