Dell 5350DN Support Question
Dell 5350DN Support Question
Find answers below for this question about Dell 5350DN.Need a Dell 5350DN manual? We have 2 online manuals for this item!
Question posted by tweiss on November 5th, 2012
Printer Won't Stop Printing
I am printing from a merge and it initially jammed, and then started printing out weird code. I can't get it to stop printing. I keep pressing stop and cancel and it is not working. Please help!
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on November 6th, 2012 3:57 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello tweiss,
I am from Dell Social Media and Community.
Turning the printer off and then back on will reset the printer.
Try to print only with one or two paper sheets and check if the issue is resolved.
Uninstall the printer driver from Device manager and update the printer driver on your system.
Let me know if you need any further assistance.
Dell-Niranjan
Twitter: @NiranjanatDell
I am from Dell Social Media and Community.
Turning the printer off and then back on will reset the printer.
Try to print only with one or two paper sheets and check if the issue is resolved.
Uninstall the printer driver from Device manager and update the printer driver on your system.
Let me know if you need any further assistance.
Dell-Niranjan
Twitter: @NiranjanatDell
NiranjanAtDell
Dell Inc
Related Dell 5350DN Manual Pages
Quick Reference Guide - Page 2
... tray indicated on the display.
2
Warning-Potential Damage: Do not touch the photoconductor drum on the underside of injury from the printer. 5 Remove the jammed paper, and then insert the tray.
6 Press .
4 Place the toner cartridge aside on a flat, smooth surface. Use the cartridge handle whenever you are holding the cartridge. Warning-Potential...
User Guide - Page 4
Holding jobs in the printer ...78 Printing confidential and other held jobs...79
Printing from a flash drive...81 Printing information pages...82
Printing a font sample list...82 Printing a directory list...82 Printing the print quality test pages ...82
Canceling a print job...83
Canceling a print job from the printer control panel ...83 Canceling a print job from the computer ...83
Understanding ...
User Guide - Page 18
... port
Description Stops all printer activity A list of the printer to print saved files.
Insert a flash drive into the front of options is in the Ready state.
Learning about the printer
18 Note: Only the front USB port supports flash drives. Opens the menu index Note: The menus are available only when the printer is offered...
User Guide - Page 62
...the Paper Size and Paper Type. Loading paper and specialty media
62 These envelopes may severely damage the printer.
6 Adjust the width guide to lightly touch the edge of media at a time. •...: Never use envelopes with the flap side down and to a stop. Make sure the paper fits loosely in the
multipurpose feeder, lies flat, and is printing. • Load only one size and type of the paper...
User Guide - Page 74
... 5230n/dn or 5350dn Laser Printer.
In Windows XP: Click Start Programs or All Programs Dell Printers Dell 5230n/dn or 5350dn Laser Printer.
2 Click Printer Alert Utility. The Printing Status window also displays the level of the job when you can communicate.
The Order Supplies dialog box opens. Software overview
74 Dell Printer Supplies Reorder...
User Guide - Page 79
... held in memory until Cancel appears, and then press .
You can print the job later. For a confidential job, also enter a four-digit PIN.
5 Click OK or Print, and then go to the printer to release the job.
6 From the printer control panel, press the down arrow button until Held jobs appears, and then press .
7 Press the down arrow button...
User Guide - Page 80
....
4 Click Print, and then go to the printer to release the job. 5 From the printer control panel, press the down arrow button until Held jobs appears, and then press . 6 Press the down arrow...press . • To cancel the PIN, press the down arrow button until Cancel appears, and then press . 9 Press the down arrow button until appears next to the job you want to print, and then press . 10 Press...
User Guide - Page 83
... Start Search or Run box, type control printers. 3 Press Enter, or click OK. A list of jobs appears.
2 Press the up or down arrow button until Cancel a job appears, and then press . A list of the taskbar.
1 Double-click the printer icon. The Stopped screen appears. The printer folder opens.
4 Double-click the printer icon. 5 Select the job to easily cancel a job, press . Printing
83 Press...
User Guide - Page 141
... the cartridge handle whenever you must clear all jammed paper from the paper path and then press . Open doors and covers and remove trays to access jam locations. Jam numbers 200-203, 230 231-239 241-245 250 260 271-279 280-282 283
Area Printer Optional external duplex unit Paper trays Multipurpose feeder Envelope...
User Guide - Page 146
Clearing jams
146
Front paper jams
1 Remove the standard tray from the printer. 2 Push the tab down.
1
2 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press .
231-239 paper jams (optional external duplex unit)
Rear paper jams
1 Push in and hold the latch while pulling up the rear duplex door.
2 1
2 Remove the jammed paper.
User Guide - Page 148
... out the tray indicated on the display.
2 Remove any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then insert the tray. 6 Press .
250 paper jam
1 Remove the paper from the multipurpose feeder.
Clearing...
User Guide - Page 155
... clipping of the print job. Understanding printer messages
When Manual Feeder appears on the paper loaded in the selected tray. Change to
You can change the current paper source for the print job, press the up or down arrow button until
Use Current appears, and then press .
• To cancel the current print job, press the up or...
User Guide - Page 156
... then press .
• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press
.
• For more information, press the up or down arrow button until Show me or Tell me more appears, and
then press . The formatted page will print on . If the error occurs a second time:
1 Turn the printer...
User Guide - Page 159
... press . Troubleshooting
159
If the printer finds a tray that has paper of the correct type, it prints on the paper that tray. Press the up or down arrow
button until Cancel job appears, and then press . Press the up or down arrow button until Cancel job appears, then press . Press the up or down arrow button until Cancel job appears, then press .
Press...
User Guide - Page 163
... correct paper
size and type. For Macintosh users, check the Print dialog settings to activate the link buffer changes. Press the up or down arrow button until Cancel job appears, and then press
.
37 Insufficient memory for the data being printed.
• Cancel the current print job. 32.yy Cartridge part number unsupported by device
Remove the...
User Guide - Page 166
... the duplex unit. Try one or more of the following :
• Remove the duplex unit.
• Press the up or down arrow button until Continue appears, and then press
continue printing.
• Remove extra flash options: 1 Turn the printer off . • Unplug the power cord from the wall outlet. 3 Remove extra flash options. 4 Connect...
User Guide - Page 167
... the message and
59 Incompatible tray
Only options designed specifically for this printer are supported. Try one or more of the following :
• Remove the specified tray.
• Press the up or down arrow button until Continue appears, and then press
continue printing without using the specified tray. Try one or more of the...
User Guide - Page 174
... feeder. Page that jammed does not reprint after jam is set to Auto or On:
1 Press . 2 Press the up or down arrow button until Settings appears, and then press .
3 Press the up or down arrow button until General Settings appears, and then press .
4 Press the up or down arrow button until Print Recovery appears, and then press .
Troubleshooting
174 MAKE...
User Guide - Page 175
... toner cartridge. For more of the following topics may help isolate print quality problems, print the print quality test pages:
1 Turn the printer off. 2 From the printer control panel, press and hold and the right arrow button while turning the printer on sequence, and then Config Menu appears.
4 Press the up or down arrow button until Prt Quality Pgs...
User Guide - Page 189
... or cancel print job 158 Install tray or cancel print job 158 installation
wireless network 40, 42 installing
options in driver 39 printer software 38 installing options order of installation 35 installing printer software adding options 39 Internal Solutions Port installing 25 troubleshooting 173 Internal Solutions Port, network changing port settings 48 IPv6 menu 102
J
jams avoiding...
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