Dell 3330 Support Question
Dell 3330 Support Question
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Question posted by Janar on June 1st, 2014
Dell 3330dn Replace Pc Kit Message Will Not Clear
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Related Dell 3330 Manual Pages
User's Guide - Page 5
... messages...111
Maintaining the printer 125
Cleaning the exterior of the printer...125 Storing supplies...125 Conserving supplies...126 Checking the status of supplies from a network computer 126 Ordering supplies...126
Printer attached to a network ...126 Printer attached locally to a computer ...127
Replacing supplies...127
Replacing the toner cartridge ...127 Replacing the photoconductor kit...
User's Guide - Page 52
... you are only available for USB, and then click
Next.
4 Click Have disk.
c Click Dell 3330dn Laser Printer. To install the driver:
1 Click Control Panel. 2 Under Hardware and Sound, click Printer, and then click Add a Printer. 3 From the Add Printer dialog box, choose one of the advanced XPS color and graphics features that has your...
User's Guide - Page 53
... ordering the supplies for your printer. • Click Order Supplies to order replacement toner cartridges.
Software overview
53
Dell Printer Supplies Reorder Application
The Order... or All Programs Dell Printers Dell 3330dn Laser Printer.
2 Click Dell Printer Supplies Reorder Application.
You can communicate. c Click Dell 3330dn Laser Printer. An exception is added ...
User's Guide - Page 114
... supplies, see "Ordering supplies" on the menus settings page.
Wait for the message to the printer through channel y on PCI connector x.
If x equals 0, then the standard ... to clear. Menus are Disabled
The printer menus are disabled, it is active. Wait for the printer to clear. Maintenance
Replace the maintenance items and, if necessary, reset the printer maintenance...
User's Guide - Page 115
... the Embedded Web Server). Not Ready
The printer is the final warning message for the message to clear. PC Kit Life Warning
This is not ready to the printer through PCI connector x. Press to print until the photoconductor kit is truncated. When the photoconductor kit is exhausted, replace it is completely exhausted. The photoconductor kit is the active communication link. Printing...
User's Guide - Page 116
... output bin
Remove the stack of paper from the standard exit bin. Wait for the Cartridge Alarm is changed from the printer control panel or set to On from the standard exit bin to clear. Understanding printer messages
116
Replace PC Kit
This is On, then the printer stops printing. Remote Management Active DO NOT POWER OFF
The...
User's Guide - Page 118
... properly. Understanding printer messages
118 Wait for the data being printed.
• Cancel the current print job.
35 Insufficient memory to support Resource Save feature
The printer lacks sufficient memory to clear. Remove the... NOT POWER OFF
The printer received too much information. Try one .
31.yy Replace defective or missing cartridge
The toner cartridge is installed.
User's Guide - Page 120
...reset the printer. • Upgrade (flash) the network firmware in the printer or print server. If the error message remains, the flash memory may be defective and require replacing.
54 ...Make sure the Parallel Buffer menu item is not set to clear the message and continue
Understanding printer messages
120 to Disabled.
The printer
will find a requested font. Downloaded fonts and macros not...
User's Guide - Page 121
....
88.yy Cartridge nearly low
The toner is exhausted.
1 Replace the toner cartridge. 2 Press to clear the message. Understanding printer messages
121 56 Standard USB port disabled
Try one or more of the following:
• Replace the photoconductor kit. • Press to clear the message and continue printing.
84 Replace PC Kit
The photoconductor kit is exhausted. Try one or more of the...
User's Guide - Page 122
... printer messages
122 200.yy Paper jam
The message indicates either where the paper is jammed or the number of pages jammed.
1 To access the jam, try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit.
2 Remove the jam. 3 Replace...
User's Guide - Page 123
... or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. • Remove Tray 2.
2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge unit if you removed it. 4 Close any open doors or trays. 5 Press to continue printing. Understanding printer messages
123
User's Guide - Page 127
... check to see approximately how much toner is located inside the front cover of the printer and lowering the door. c Click Dell 3330dn Laser Printer. Note: Your Service Tag number is left side of your Dell printer Service Tag number.
Replacing supplies
Replacing the toner cartridge
When 88 Cartridge low appears, or when you experience faded print, remove...
User's Guide - Page 129
... page. Replacing the photoconductor kit
The printer automatically notifies you should immediately order a new photoconductor kit. Note: The photoconductor kit is one item only.
1 Open the front door by pressing the button on the tracks of the
photoconductor kit. Note: The photoconductor kit and toner cartridge form a unit. When 84 PC Kit life warning or 84 Replace PC Kit first...
User's Guide - Page 144
... the paper loaded in the tray to be serviced. Clipped images
These are supported by the printer, the host computer, and the software program. Troubleshooting
144 Try one or more of the ...Remove and reinstall the photoconductor kit.
Blank pages
Try one or more of the following :
CHECK THE GUIDES
Move the width and length guides in the tray. If the printer still prints blank pages, ...
User's Guide - Page 151
... fuser and the inside of the printer near the fuser may be hot.
Try one or more of the photoconductor kit. Clear any paper you see .
THE TONER CARTRIDGE IS DEFECTIVE
Replace the toner cartridge.
MAKE SURE THE PAPER PATH IS CLEAR
Paper could be caught between the photoconductor kit and the fuser. Streaked vertical lines...
User's Guide - Page 153
... Quote Service
apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)
Appendix
153 Appendix
Dell Technical Support Policy
Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the printer and all Dell-installed hardware.
Dell provides limited technical...
User's Guide - Page 155
... 121
80 Routine maintenance needed 121 84 PC Kit life warning 121 84 Replace PC Kit 121 88.yy Cartridge is low 121 88.yy Cartridge nearly low 121 88.yy Replace cartridge 121 900-999 Service 124
Symbols...133 checking virtual display on Embedded Web Server 133
cleaning exterior of the printer 125
Clearing job accounting statistics 112 Close front door 112 confidential jobs
modifying print settings ...
User's Guide - Page 157
... trays 50
paper capacity multipurpose feeder 50
paper feed troubleshooting message remains after jam is cleared 142 page that jammed does not reprint 142
paper jams accessing jam areas ... 26 PC Kit Life Warning 115 PCL Emul menu 106 PDF menu 106 photoconductor kit replacing 129 PostScript menu 106 Power Saver 115 adjusting 134 print job canceling from Macintosh 61 canceling from the printer control...
User's Guide - Page 158
printer messages... bin 116 Replace Cartridge 116 Replace PC Kit 116 Resetting the printer 116 Resetting without replacing may
affect print...Replace cartridge 121 900-999 Service 124 [PJL RDYMSG] 115 Activating Menu Changes 111 Busy 111 Busy ... 111 Calibrating 111 Cancel not available 111 Canceling 111 Cartridge Life Exceeded 112 Cartridge Low 111 Cartridge Nearly Low 111 Change to 112 Clearing...
User's Guide - Page 159
... Macintosh users 59 printing for Windows users 59 Replace Cartridge 116 Replace PC Kit 116 replacing photoconductor kit 129 toner cartridge 127 reports viewing 133 Reports menu 84, 87 Reserve print jobs 58 printing for Macintosh users 59 printing for Windows users 59 Resetting the printer 116 Resetting without replacing may affect print quality. 116 Restoring Factory Defaults...
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