How Do I Restore The Dashlane (premium) 'auto Fill' That Stopped Working Sudden

Dashlane support has been unsuccessful in restoring the 'AUTOFILL CAPABILITY" in Dashlane. I would like to have the function back. It quit for no reason with no associated event , just stopped working and it does not show up in preferences where I have seen it being present before it quit.I have deleted it, reloaded and restarted it several times to no avail. Can you suggest something that can help bring back its functional use.??

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Answer #1: Posted by Odin on April 26th, 2018 8:05 AM

This answer was accepted by the poster of the original question.

Odin

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To reenable autofill option, choose Fill forms and login info. Remember to choose this option for both This page only and This entire website.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by dashlanesupport on April 30th, 2018 5:47 AM

dashlanesupport

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Hi there, I am Noëlle from Dashlane's technical support team. We are sorry to hear about this issue!

Could you please check your browser's extensions or add-ons menu? Dashlane might be there, but disabled. In that case, please enable it and relaunch your browser. Please refer to this guide: https://bit.ly/1HEYLeZ to see how to verify your browser extension.

If this does not solve the issue, would you mind sending us a support ticket (with the name and version of your Browser as well as your Dashlane extension) via this link: https://bit.ly/1pNOuJf so we can look into this for you?

Please keep us posted. Best,