Not Changing Channels

put new batteries in remote, didn't help, taking a long time to change channels or the screen goes black then comes back on. Having a real hard time.

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DIRECTV How to troubleshoot a black or snowy screen
... receivers have a black screen with program title and description. Reset the receiver by turning off and unplugging the power cord for satellite signal. What can I have this option). You may get the information bar with the program information on top. Your TV is not processing video correctly. When you change channels, you may see...
DIRECTV My remote doesn't work at all. How can I fix this?
...-5000. Problem Your remote control doesn't work at a time. Possible causes Your remote has weak batteries. Something is with the receiver. If you can turn it take to the proper channel, which is blocking the front of your devices. Put new batteries in your DIRECTV Receiver. More help If the problem persists, you can order a new remote or call customer service...
DIRECTV Access Univision On Demand
...? Visit the On Demand menu on your screen using the arrows on your family. From ... watch a replay of the show as many times as you and your remote control. Click on the menu to start watching... it 's absolutely free. Just click on DIRECTV, and it immediately. Select "En Español" or "Lo Mejor On Demand" to find out what's new...