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D-Link DSM-310 Support Question

D-Link DSM-310 Support Question

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Question posted by cindystack on December 17th, 2019

I Have An Old Dsm-310 Boxes For Netflix. I Don’t Have A Settings Icon On Th

I have an old dsm-310 dlink box for Netflix. Just recently it will not connect to WiFi. There is no settings icon on this one. How do I reset? Got new internet service and used a couple of times but now won't connect to WiFi. My Netflix connects to my phone and we have it on other tv's , so it's not that or wifi

Current Answers

Answer #1: Posted by Omisworld on October 15th, 2020 8:18 PM
Omisworld

Member since:
October 15th, 2020

Points: 0
100
points
Bro. The processor on Dsm-310 box is not compatible because the netflix has updated as it is grown world wide.

You need to upgrade your software if you can or change the processor.

Make sure too give a feedback.

Related D-Link DSM-310 Manual Pages

Datasheet - Page 1

Your VUDU® Rental Box MovieNite includes FREE1 Movie Credit from VUDU WATCH Movies Wirelessly from VUDU and Netflix® Stream new movie releases the same day they come out on DVD with VUDU Full 1080p HD Experience Easy to set up, easy to your TV. DSM-310 Stream movies, shows, and Internet radio to use and works with almost any TV MovieNite™ Streaming Media Player
Datasheet - Page 3

... the D-Link RoHS logo are the property of particular Internet services. 24/7 Basic Installation Support is really easy: 1 Plug MovieNite into your TV and power outlet 2 Setup MovieNite using the mydlink app on your MovieNite™. Setting up to 5.1 channel audio • 480i on standard A/V connection with 2 channel stereo audio N etwo rking • Built-in...
Manual - Page 4

... 13 Netflix 13 YouTube 14 Pandora 14 Picasa 14 mydlink 15 Configuration 17 System 17 Screen Saver 18 Maintenance 19 Playback 21 Video 22 Resolution 22 Audio 23 HDMI 23 Dolby DRC 24 Network 25 Wired (Ethernet 26 Wireless 27 Parental Control 31 Technical Specifications 33 Warranty 34 Registration 40 D-Link DSM-310 User...
Manual - Page 6

... available. Once you first connect to costly and inconvenient movie tickets and rentals. Then just sit back with HD movies in 1080p on going out for what you may be prompted that a new version is the cheaper, better solution to the Internet, you watch (no subscription or late fees). D-Link DSM-310 User Manual 2 Simply plug...
Manual - Page 8

If you are using an HDMI connection, you would like to connect using a wireless connection, do not have to your network 3 LAN Port (router, gateway or switch). If you do not connect an Ethernet cable. 4 Power Receptor Connect the supplied power adapter here and the other end into your TV or A/V receiver. Connect an Ethernet cable (not included) here and...
Manual - Page 9

Section 1 - Product Overview Remote Control Overview 1 Press to turn the DSM-310 on and off 2 Stop 3 Previous Button (function depends on app) 4 Forward Button (function depends on app) 5 ... (function depends on app) 13 Press to launch Vudu 14 Press to launch Netflix 15 Press to launch Pandora 16 Press to launch YouTube 2 3 5 6 9 10 11 13 15 1 4 7 8 12 14 16 D-Link DSM-310 User Manual 5
Manual - Page 11

... unit directly on your Internet/ network speeds. • Your home network may impact sound and picture quality. Sometimes your broadband speed may cause your network to connect the DSM-310 and your wireless router or access point. Download speeds of a receiver, set top box, DVR or other sources, etc. HDMI and Ethernet cables are using your DSM-310 may change based on...
Manual - Page 15

... (not included) to the LAN port on the DSM-310 and plug it into your wireless settings. 1 2 LAN 3 4 RESET INTERNET USB 5V - - - 3A AV HDMI LAN DC 12V Step 4 Connect the supplied power adapter to use the built-in wireless adapter, do not connect the Ethernet cable. If you configure your network (via router, gateway, or switch). The on...
Manual - Page 16

... connect to navigate through the apps. Depending on -screen setup (if any) to use. Installation Step 5 You will see the MovieNite™ screen appear. Select the app you may need to create an account and sign in to configure your DSM-310 media player. Section 2 - You can manually change your settings by clicking the gear icon...
Manual - Page 17

... the home button at any time. • Log in with your existing user account information or create a new user account. • Use the up , down , left , and right arrow buttons to navigate through your remote at any time to go to the MovieNite™ Home page. D-Link DSM-310 User Manual 13 Netflix Watch unlimited movies and...
Manual - Page 18

... home button at any time to go to the MovieNite™ Home page. D-Link DSM-310 User Manual 14 Pandora Listen to the MovieNite™ Home page. You can launch Pandora from the Home page. • Log in with your existing user account information or create a new user account. • Use the up , down , left...
Manual - Page 21

... are connected to (if wireless is currently connected to . MAC: The MAC address of the DSM-310. Gateway: The default gateway (usually the IP address of your network and TV settings. Press the right arrow to access System options (refer to the gear icon on the home page and press the OK button. Configuration Configuration Your DSM-310 will...
Manual - Page 23

... or select Cancel. Step 2 - You will deactivate the account information for all your account information by selecting the app from the Home page. Step 1 - D-Link DSM-310 User Manual 19 Note: A factory reset will need to re-enter your settings and set the DSM-310 to manually upgrade the firmware. Configuration Maintenance Select Maintenance to perform a factory...
Manual - Page 25

... will have to perform this deactivation and then go to the Netflix or Vudu app to sign in with one Netflix and one Vudu account. If you want to sign back in. Section 4 - The DSM-310 can also perform a factory reset to deactivate your Netflix or Vudu accounts. You can only be associated with a different account...
Manual - Page 28

Select Off for a better sound experience (recommended). D-Link DSM-310 User Manual 24 By default this option is useful if you are watching a movie with loud explosions and you don't want to On. This is set to wake up others sleeping in another room without turning the volume down too much. Configuration Dolby DRC Dolby...
Manual - Page 30

... enter your settings, select a box using the arrow buttons and press the OK button to receive your remote. Select Save Configuration and press OK on your network settings from a DHCP-enabled router or gateway. D-Link DSM-310 User Manual 26 If you want to manually set your network settings, select Manual IP and continue to use an Ethernet connection and press the...
Manual - Page 31

... page 30. Manual Connect - Enter the settings for your router or access point supports WPS, this is the easiest and most secure method. Refer to the next page. Select to know the SSID and security passphrase (if any available wireless network. WPS - Configuration Wireless There are 3 ways to connect your DSM-310 to page 29. Refer...
Manual - Page 33

... -screen keyboard to a secure network. Step 3 - Click the Security box to select the type of encryption being used on your wireless network. Select Enter and then press the OK button on your remote. D-Link DSM-310 User Manual 29 Step 4 - Your DSM-310 will now connect to enter the wireless network name (SSID). Select the Password box and press OK on...
Quick Installation Guide - Page 1

... properly set up your MovieNite Media Player. Once the firmware is required for wireless setup information). 1 2 LAN 3 4 RESET INTERNET USB 5V - - - 3A AV HDMI LAN DC 12V Step 4 Connect the supplied power adapter to the power receptor on your DSM-310 media player. The on your TV (and your receiver if you do not remember your network...
Quick Installation Guide - Page 2

... will need to your MovieNite and that depicted on and set to your new product? If you have connected an Ethernet cable to your router or the DSM-310 cannot obtain an IP address, the Network Setting error message will see below). Please wait Step 2 - Move the DSM-310 closer to your TV is available for some countries and...

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