Get support for Cuisinart DGB-700BC - 12 Cup Grind

Cuisinart DGB-700BC Support Question

Cuisinart DGB-700BC Support Question

Find answers below for this question about Cuisinart DGB-700BC - 12 Cup Grind.
Need a Cuisinart DGB-700BC manual? We have 1 online manual for this item!
Question posted by pparrill on January 9th, 2014

Replacement/refund

I am a loyal and faithful consumer of Cuisinart products. I purchased DBG-700bc 2013 and it went on fire 11/13 on Thanksgiving Day--it nearly burned my house down. I called Cuisinart and was told I would get a new one as soon as I shipped the burned up pot to them--At my expense too. I have been getting the run around since Thanksgiving--how long am I going to have to wait--??? What kind of customer service does Cuisinart have? Has this product been recalled? Can I just get a refund at this point--I had no choice but to replace the coffeemaker --I can't be without a coffee pot for 2 months. please get back to me

Current Answers

Answer #1: Posted by TheWiz on January 9th, 2014 12:26 PM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
1,100
points
My mother had a Cuisinart coffee maker that was broken and they just sent her a new one without even needing to send the broken one back. I guess it really depends on who you talk to. I would keep calling customer service until you get someone that will help you.

Related Cuisinart DGB-700BC Manual Pages

DGB-700BC Manual - Page 1

INSTRUCTION BOOKLET Fully Automatic Burr Grind & Brew™ Coffeemaker DGB-700 Series For your safety and continued enjoyment of this product, always read the instruction book carefully before using.
DGB-700BC Manual - Page 2

...from wall outlet. 12. Do not use appliance for...other than intended use. 13. Snap lid securely ...near children or individuals with these appliances only. Use the coffee grinder to the nearest Cuisinart Repair Center for presence of accessory attachments not recommended by or near... PARTS ARE INSIDE. Return appliance to grind roasted coffee beans only. REPAIR SHOULD BE DONE ONLY...
DGB-700BC Manual - Page 3

...coffee can be of sufficient magnitude to constitute a risk of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. Do not modify the plug in conjunction with arrowhead symbol within the product...over a longer cord. To reduce the risk of too finely ground coffee, using two or more paper filters, using the gold tone filter ...
DGB-700BC Manual - Page 4

... Water Filter 9 Making Coffee with Whole Beans 10 Making Coffee with Pre-Ground Beans . . . . 11 Cleaning and Maintenance 11 Troubleshooting 12 Warranty 13  Grasp the carafe by sliding it from the box. 4. Keep all packing materials in the event that the back side of coffee! We suggest you choose the strength of the machine is down and slide...
DGB-700BC Manual - Page 5

... the tap, it is preferable to twelve cups (54oz.) of coffee. Other experts disagree. Element 3: Grind The grind is critical for whole beans is ½ lb. - If the grind is too fine, over two 12-cup pots of coffee. Too fine a grind may cause overflow.  Element 4: Proportion The Cuisinart® Fully Automatic Burr Grind & Brew™ Coffeemaker makes up to use...
DGB-700BC Manual - Page 6

A safety interlock system prevents operation of coffee from basket when carafe is removed. 3. Hopper Container Lid Keeps beans fresh by .... Hopper Container Release Knob Locks hopper container to the unit. 2. Hopper Container Can be taken out from heating plate, so a cup can be poured in mid-brew, if desired. 8. Water Reservoir (not shown) with Water Level Window 5. Control Panel (see...
DGB-700BC Manual - Page 7

...Cuisinart Commercial Style Filter A note about filters: When using our per- Removable for cleaning of the unit if the filter basket door is properly shut.) 17. A safety interlock system prevents opera- 19 tion of coffee.... Filter Basket Cover Before grinding match GRIND arrows. 11 12 13 14 15a 15b15c 11. b. Coffee Chute c. Grind Chute Lever For easy cleaning...
DGB-700BC Manual - Page 8

...the current auto on if a PM time is on time (default time 12:00 pm). This signals that the PM indicator is desired. The  ...when using pre-ground coffee. 6. If neither the Hour or Minute button is used to advance one of day or Auto On ... preset time, anywhere from the filter for approximately 2 seconds to grind. 7. This will appear until the green light and LCD display begin ...
DGB-700BC Manual - Page 9

...filter to flash. NOTE: We recommend changing the water filter every 60 days or 60 uses or more often if you have already elapsed, the unit... account for 15 minutes. b. Replacement water filters can be purchased in its previous state. 2. Pressing and holding either before or during coffee brewing. Set Program Time mode ...calling customer service or through the Cuisinart website. 
DGB-700BC Manual - Page 10

... the 12-cup line. Note: Do not put any dust or residues which will not affect coffee results. 4. Insert Coffee Filter...do not, the handle may result in your new Cuisinart® Fully Automatic Burr Grind & Brew™ Coffeemaker, we recommend operating the ...adjust for grinding with the hopper out of coffee in place or if the filter door is positioned toward the front of day once the...
DGB-700BC Manual - Page 11

... Burr Grind & Brew™ Coffeemaker, we do not recommend that amount may overflow the basket. Pour the desired amount of water in the upper rack of coffee in the system from the manufacturing process. 1. Fill the Water Reservoir Open the reservoir lid. Close the reservoir lid. Note: Do not exceed the 12-cup line...
DGB-700BC Manual - Page 12

...12 Do not use scouring agents or harsh cleansers on ) and pull the grind chute lever toward you and lift up. Push the coffee channel cover tab away from time to properly clean the coffee... release button • Remove filter basket with cover • Discard used grounds • Replace filter basket with whole beans) Filter door not closed Filter basket not in place Filter basket cover...
DGB-700BC Manual - Page 13

.... We warrant that have proof of purchase date, the purchase date for the consumer to maintain the original proof of returning a nonconforming product (A) to the strictest specifications and has been designed for use for repair, or if necessary, replacement, by Cuisinart. Your Cuisinart® Fully Automatic Burr Grind & Brew™ 12-Cup Coffeemaker has been manufactured to the...
DGB-700BC Manual - Page 14

... the kitchen easier than ever. Coffeemakers Food Processors Toasters Blenders Cookware Ice Cream Makers Cuisinart offers an extensive assortment of top quality products to make life in China 07CU26217 IB-7540 www.cuisinart.com ©2007 Cuisinart Cuisinart® is a registered trademark of Cuisinart Any trademarks or service marks of third parties used herein are the trademarks...

Similar Questions

Turns Off After Brew
My grind and brew makes the 6 cups of coffee and just as it finishes brewing my Cuisinart dgb-700 au...
(Posted by buycars356 1 year ago)
Cuisinart Dgb 700bc Coffee Maker
does not pump water to brew ground coffee
(Posted by coxmichael1943 8 years ago)
Dgb-700bc Burr & Grind Coffee Maker
My coffee maker will not brew. It grinds but no water is being pumped to the coffee. I have tried us...
(Posted by coxmichael1943 8 years ago)
Coffee Maker Dcc-590 Serial# 60918c Selectively Turns On.
Our Coffee Maker DCC-590 Serial #60918C will not turn on from time to time. We have tried unplugging...
(Posted by jstaplin 13 years ago)
Ask a New Question
Use the box below to post a new question about this Cuisinart product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Cuisinart Manuals

Find free Cuisinart DGB-700BC - 12 Cup Grind manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Cuisinart Reviews

View thousands of Cuisinart user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Cuisinart customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Cuisinart customer service rankings, employee comments and much more from our sister site.