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Cuisinart DCC-500 Support Question

Cuisinart DCC-500 Support Question

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Question posted by Kstokes59 on February 11th, 2016

Brew Cycle Does Not Complete

Recently our coffee pot stop completing the brew cycle, brewing only half pot. We cleaned the pot, but this has not helped. Any suggestions for trouble shooting.

Current Answers

Answer #1: Posted by waelsaidani1 on February 11th, 2016 6:48 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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First, take out the plastic holder that holds the K-cups. You should be able to turn it a little and it just lifts out.

Once out, take that piece apart. It easily snaps together and apart.

Once it's in two pieces, you see the bottom of the small metal tube that pokes the hole into the bottom of the K-cup. Take the paper clip and insert it into the tube and see if you can dislodge any tiny bits of coffe, tea, or whatever you've been drinking. You can run water over the tube while you do this.

Second, lift up the handle in front all the way up. If you look under the top, you see the second set of tubes that inject the water into the K-cup. There should be three of the tubes. Use the paper clip and clean them out as well.

Put it all back together and get a glass measuring cup. Run three batches of water through the machine without using a K-cup. Each time, note the amount of debris in the water, and note how much water is being put into the cup. You want the water to be almost clear and the amount to be consistent.

If this doesn't work, keep calling Keurig support. You have a 1 year warranty and if it won't work, they will eventually agree and send you a new machine. (Assuming you have your dated receipt.) My brother got them to send him a new machine because his stopped brewing too. They didn't want it back so he decided to take it apart to see what the problem was. He said he had a split water line, so in that case, no amount of pipe cleaning was going to help.

Related Cuisinart DCC-500 Manual Pages

Instruction Manual - Page 1

INSTRUCTION BOOKLET C uisinart® 12-Cup Programmable Coffeemaker DCC-500 Series For your safety and continued enjoyment of this product, always read the instruction book carefully before using.
Instruction Manual - Page 2

... in use a cracked carafe or a carafe with a loose or weakened handle. 18. Do not clean carafe or heating plate with this coffeemaker only. When storing in an appliance garage, always unplug the unit... safety precautions should not be used by Cuisinart may occur if the lid is removed during the brewing cycle. 15. The glass carafe is designed for use outdoors. 9. Do not let cord hang...
Instruction Manual - Page 3

...conditions: The use . If water/coffee is not draining from the filter basket during the brewing cycle, even if no water is provided to reduce the risks resulting from the nylon filter, or allowing coffee grounds to spill over the countertop ...FIRE OR ELECTRIC SHOCK The lightning flash with a paper filter or not properly cleaning coffee grounds from becoming entangled in or tripping over .
Instruction Manual - Page 4

... filter to grind your First Pot 7 Programming Your Coffeemaker 7 Charcoal Water Filter 8 Brewing Coffee 8 Brew Pause Feature 9 Cleaning and Maintenance 9 Decalcification 10 Warranty 10 IMPORTANT UNPACKING INSTRUCTIONS 1. Element 2: Coffee While coffee is critical for the Perfect Cup of Coffee . . . . 4 Features and Benefits 5 Control Panel 6 Before Brewing your own beans, buy them...
Instruction Manual - Page 5

... for paper filters. Brew Pause™ Stops flow of coffee from tap water. 6. Ready Tone (not shown) Signals the end of day, auto on page 8) Eliminates chlorine, calcium and bad tastes and odors from basket when carafe is unplugged, or power fails. Holds all programmed information, including time of the brew cycle with black, nonstick...
Instruction Manual - Page 6

...a few seconds after tone). 6 Brew/Off and Auto Off Button with an audible tone that will sound 5 times when the coffee has completed brewing (coffee will continue to set the Auto ...time. 3. CONTROL PANEL 2 1 3 4 5 6 1. Clean Button with Indicator Use to remove calcium buildup. 5. 1-4 Cup Setting For brewing smaller pots of coffee - Hour and Minute Buttons For use in setting hour and...
Instruction Manual - Page 7

...red indicating light will turn on, indicating that the brew cycle is desired. 2. It holds all programmed information, including time of coffee. Once you've done that the programming function ...the numbers stop flashing. Once desired Auto On time is unplugged, or the power fails. BEFORE BREWING YOUR FIRST POT OF COFFEE We recommend flushing out the system before brewing your smaller ...
Instruction Manual - Page 8

... this amount may help to fold and flatten the seams of the water reservoir (see diagram, page 5). • Press down to the base of ground coffee per cup. Brewing COFFEE Follow instructions in...cuisinart.com. Adjust the amount according to taste.  NOTE: The maximum capacity for ground coffee is completely open . • Place filter into the channel in the desired amount of the filter in...
Instruction Manual - Page 9

... heating plate and the top cover is complete When the brewing cycle has been completed, five beeps will light. Discard any part of a cycle differs from the electrical outlet before storing. Remove and discard the paper filter and ground coffee. Dry all parts after brewing. Because the flavor profile of coffee brewed at the start of the coffeemaker. Do...
Instruction Manual - Page 10

...coffeemaker is completed and the five beeps sound, the coffeemaker will shut off . 10 One cycle should be sufficient to flash. Turn the coffeemaker on the Clean Function Pressing the Clean button cancels...the unit before using the unit again to brew coffee. If the Clean LED no longer flashes, turn coffeemaker off and then run one cycle of the coffeemaker. For best performance from your...
Instruction Manual - Page 11

... other information pertinent to Cuisinart for shipping instructions.) Be sure to include your return address, description of the above two options results in order to complete your Cuisinart® 12-Cup Programmable Coffeemaker will be economically accomplished. This warranty expressly excludes any other commercial purchasers or owners. This warranty excludes all...

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