Compaq Presario CQ56-100 Support Question
Compaq Presario CQ56-100 Support Question
Find answers below for this question about Compaq Presario CQ56-100 - Notebook PC.Need a Compaq Presario CQ56-100 manual? We have 7 online manuals for this item!
Question posted by dgavisk on July 19th, 2011
Keyboard Problems
When I type, some of the letters won't type and the space bar won't work. I have to go back over everything I type to make sure all the letters came up. Does the computer have to be returned or what can be done about it? We bought it on May 25, 2011 at Walmart.
Current Answers
Answer #1: Posted by slehnerd on July 19th, 2011 6:51 PM
slehnerd
Member since:
July 18th, 2011 Points: 38,710
Member since:
July 18th, 2011 Points: 38,710
Sounds like you have a failing keyboard. Since you bought it not to long ago, the laptop may be under warranty. The easiest way to find out if HP will support this issue and if the Laptop is under warranty is to speak with a Live HP agent. They will be able to look this up for you and you do not have to deal with phone representative who may have a hard time understanding you. Here is where you go to speak to a Chat Agent: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-006&h_lang=en&h_cc=us&h_product=82710&h_client=test&h_page=hpcom&lang=en&cc=us
Related Compaq Presario CQ56-100 Manual Pages
Resolving Start Up and No Boot Problems Checklist - Page 1
... peripheral devices and remove all other methods fail, use this checklist as a guide when trying to resolve problems when computer does not startup or boot properly. Connect a different AC power adapter and remove battery. HP Notebook PCs -
Perform a Hard Reset
1. Reconnect the AC power adapter (do not connect the battery), press the Power...
Resolving Start Up and No Boot Problems Checklist - Page 2
... Safe Mode and then Uninstall recently installed programs
Symptom: Update Your Computer After Troubleshooting A Problem
When the computer starts into Windows normally, you should install the latest
updates and patches to prevent other start-up... Symptom: Computer displays a blue screen or continually restarts
Trying to restart the PC after an error message can usually bypass the error and the...
Limited warranty and technical support - (1 Year) - Page 8
...types of the data. Additional fee-based telephone technical software support services may be fixed
6
English You should make... periodic backup copies of the data and programs stored on your hard drive or other storage devices as a precaution against possible failures, alteration, or loss of warranty support service may be sure... that the problem can be available... Before returning the Compaq...
Limited warranty and technical support - (1 Year) - Page 10
... by telephone. Have the following information available before you find answers to resolve your questions and resolve problems-24 hours a day, 7 days a week. If you are available online to help you call...questions
8
English
A variety of services are unable to your problem using Compaq online services, you can obtain warranty service and technical support by contacting Compaq online or by...
Getting Started - Windows 7 - Page 5
... network ...16 Connecting to an existing WLAN 16 Setting up a new WLAN network 17 Configuring a wireless router 18 Protecting your WLAN 18
4 Keyboard and pointing devices Using the keyboard ...19 Using pointing devices ...21 Setting pointing device preferences 21 Using the TouchPad ...21 Turning the TouchPad on and off 21 Navigating ...22...
Getting Started - Windows 7 - Page 6
... hard drive ...28 Adding or replacing memory modules 30 Updating programs and drivers ...33 Routine care ...33 Cleaning the display ...33 Cleaning the TouchPad and keyboard 33
6 Backup and recovery Recovery discs ...34 Performing a system recovery ...35 Recovering using the dedicated recovery partition (select models only 35 Recovering using the recovery...
Getting Started - Windows 7 - Page 7
...to Networking on page 19 for free updates. Select Start > All Programs. For details about your computer on page 4 and Keyboard and pointing devices on page 15. ● Update your antivirus software-Protect your wired or wireless network so that you set...
● Finding information After you can connect to the
Internet. For more information, refer to the HP Notebook Reference Guide.
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 1
and performing computer disassembly procedures. troubleshooting computer problems; Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 6
... 33 Component replacement procedures 34 Service tag ...34 Computer feet ...35 Battery ...36 Hard drive ...37 Optical drive ...39 WLAN module ...42 Memory module ...44 Keyboard ...46 Top cover ...49 Speaker assembly ...52 Power button board ...54 TouchPad button board ...55 USB board ...56 Power connector ...58 Display assembly ...59 System...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 9
... HD decoder and DX10 (UMA)
HP G56 AMD √
Compaq Presario
CQ56 AMD
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HP G56 Intel
Compaq Presario
CQ56 Intel
1 SB820
Intel® GL40
Southbridge - 1 Product description
Category Product name Processors
Chipset Graphics
Description
Compaq Presario CQ56 Notebook PC
HP G56 Notebook PC
Intel® Celeron® 900 processor (2.2 GHz)
Intel®...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 10
... MB (2048 MB × 1) ● 2048 MB (1024 MB × 2) ● 1024 MB (1024 MB × 1)
HP G56
AMD
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Compaq Presario
CQ56 AMD
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HP G56
Intel
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Compaq Presario
CQ56 Intel
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Customer accessible
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Supports the following 9.5-mm, 6.35-cm (2.5-in) SATA hard drives:
● 320...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 11
...
Keyboard/ pointing devices
Description
High-definition audio supports Microsoft® premium requirements with Presario/HP Altec Lansing speakers
Integrated 10/100 network...keyboard, 39.62-cm (15.6in) with numeric keypad
HP G56 AMD √
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TouchPad with 2 buttons and 2-way
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scroll (taps enabled as default)
Compaq Presario
CQ56...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 12
... adapter
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Battery (system)
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Hard drive
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Memory module
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Optical drive
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WLAN module
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Compaq Presario
CQ56 AMD
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HP G56
Intel
v
Compaq Presario
CQ56 Intel
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4 Chapter 1 Product description
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 25
... ● 39.6-cm (15.6-in) CCFL LED BrightView with webcam and microphone display
assembly for Presario CQ56 computer ● 39.6-cm (15.6-in) CCFL LED BrightView with microphone display assembly for
Presario CQ56 computer
Keyboard (includes keyboard cable) ● For use in Adriatic countries ● For use in Belgium ● For use in Canada ● For...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 28
Display assembly components
Item (1)
(2) (3)
Description Display bezel ● Presario CQ56 with webcam and microphone modules ● Presario CQ56 with microphone module only ● HP G56 with webcam and microphone modules ● HP G56 with microphone module only Display inverter Display panel 39.6-cm (...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 29
... Kit (includes left and right brackets) For use with LED display panels For use with Presario CQ56 computer models with CCFL display panels Display hinge covers Microphone and cable NOTE: The microphone and...9679; For use with HP G56 computer models with LED displays ● For use with Presario CQ56 computer models with LED displays ● For use with HP G56 computer models with CCFL displays...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 35
... for use with HP G56 with webcam and microphone modules
Display back cover for use with Presario CQ56 computer models with LED displays (includes logo)
Display back cover for use with HP G56... computer models with LED displays (includes logo)
Display back cover for use with Presario CQ56 computer models with CCFL displays (includes logo)
Display back cover for use with HP G56 computer ...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 67
... the computer is off or in ) HD CCFL BrightView display assembly with webcam and microphone for Presario CQ56 computer
620586-001
Before removing the display assembly: 1. Keyboard (see Hard drive on page 37) c. Hard drive cover (see Keyboard on page 36) b. Disconnect the display panel cable (1) and the microphone cable (2) from the system board...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 69
Reverse this procedure to install the display bezel. 11. The display bezel is available using spare part numbers 620593-001 (for Presario CQ56 models with webcam and microphone modules), 620592-001 (for Presario CQ 56 models with microphone module only), 620595-001 (for HP G56 models with webcam and microphone modules), and (620594-001...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 97
... DVD to recover your operating system and software. All files you have a partition. Before rebooting, make sure you have changed the legacy boot order in the F10 utility so that do not have created and any keyboard key.
4.
Make sure that your most recent backup (stored on discs or on the computer are unable to...
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