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Compaq Presario CQ3000 Support Question

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Question posted by johngale2 on January 25th, 2016

Date/time Volatile

Every time the desktop is switched on the date reverts to 1/1/07 and causes certification problems. I suspect the CMOS battery - is this right? If so, please specify the battery type as I can't find it in the specification.

Current Answers

Answer #1: Posted by johngale on January 26th, 2016 5:04 AM
This answer was accepted by the poster of the original question.
johngale

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Yes, the CMOS battery has failed. Replace with a 3v Lithium cell battery type CR 2032.

Answer #2: Posted by TechSupport101 on January 25th, 2016 8:29 PM
TechSupport101

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Hi. Refer to page 2 of the Disassemble manual here http://www.hp.com/hpinfo/globalcitizenship/environment/productdata/Countries/_MultiCountry/disassembly_deskto_2009107124353.pdf specific for the Presario model.

Related Compaq Presario CQ3000 Manual Pages

Getting Started - Page 3

...Connecting a Modem 8 Connecting the Television Signal and Video Cables 8 Turning On Your Computer for the First Time 15 Turning Off the Computer 16 Restarting the Computer 18 Connecting to the Internet 18 Adjusting the Speaker ...Web 35 Finding Guides on the Web 35 Finding Onscreen Guides 36 Using the PC Help & Tools Folder 36 Using HP Total Care Advisor Software 37 Using the Computer ...
Getting Started - Page 19

..., select the country/region in this section. Turning On Your Computer for the First Time After you have completed the steps on the setup poster, you are ready to finish, double-...Setup icon on the desktop to register with getting started using your privacy. 5 When you see the remaining topics in which protects the computer and your computer, see the Windows Vista desktop, the initial setup ...
Getting Started - Page 23

...up the computer for the First Time 19 NOTE: Online Services provides... Internet Explorer: a Click the Windows Vista start button on the taskbar. 5 Type Network and Sharing Center into the Start Search box, and then click Device Manager... connect to the Internet: Sign up only, double-click the ISP-provided icon on the desktop, and then log in. 4 Open your ISP. b Click Internet Explorer. NOTE: If...
Getting Started - Page 27

...and then type viruses ...problem permanently, reconfigure the firewall. Configuring the Computer for the First Time...date. Firewall features include logging, reporting, and automatic alarms to computer viruses. Using firewall software When you use the computer for using the Automatic Updates feature. To solve the problem temporarily, disable the firewall, perform the task that they have caused...
Getting Started - Page 38

... files (.mp3). With this program: You can: (continued) HP Total Care Advisor (select models only) Quickly organize the Web links you want available on your desktop. Access PC Health and Security and...
Getting Started - Page 41

..., and health and work area to maintain your computer. Or Type http://www.hp.com/ergo into the Web browser address box... HP Total Care Advisor Software HP Total Care Advisor is a desktop tool you use to monitor and access system health information about ...Programs, click User Guides, and then click Safety & Comfort Guide. PC Action Center receives messages and alerts that inform you of changes in...
Getting Started - Page 46

... this option. This completes the steps to activate HDMI sound for the HDMI connector. 1 Right-click the white Microsoft Volume icon (white speaker) on the screen are too large or ...opens. 6 Click the Supported Formats tab. 7 Place a check in Windows Vista: 1 Right-click an empty area on the desktop, and then click Personalize. 2 Click Display Settings. 3 Adjust Resolution as necessary, and then...
Getting Started - Page 62

...problem that of a driver, click Rollback Driver, and then follow the onscreen instructions. For more information about software restore points: 1 Click the Windows Vista start button, and then click Help and Support. 2 Type... the onscreen instructions. Or To revert to that you want to a...Microsoft Windows Vista includes a feature that time and date. 4 Double-click the specific item ...
Getting Started - Page 68

...All Programs, click PC Help & Tools, and then click Recovery Disc Creation. 3 Follow the onscreen instructions. Label each disc as you have backed up, to a removable disc, any time. System recovery ...recovery deletes all open programs. 2 Click the Windows Vista start button, click All Programs, click PC Help & Tools, and then click Recovery Manager. 5 In the Recovery Manager Welcome window, ...
Getting Started - Page 71

... until you purchased. c Click Install Updates. 6 Restart your system is running up-to-date security software. Performing the Post-Recovery Procedure 1 At the Welcome to Microsoft Windows screen,...onscreen setup instructions, and then click Start in the last screen to display the Windows desktop. 2 Configure your Internet connection. 3 Turn off your computer, reconnect all peripheral ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 2

..., reproduced, or translated to change without the prior written consent of this document may be construed as constituting an additional warranty. Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations Tenth Edition (October 2009) Ninth Edition (August 2009) Eighth Edition (March 2009) Seventh Edition (September 2008) Sixth Edition (July 2008...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 3

... indicates that failure to equipment or loss of life. Text set off in this manner indicates that is compliant with U.S., Canadian, and International regulations for Desktops, Thin Clients, and Personal Workstations. WARNING! About This Book This guide provides safety and regulatory information that failure to follow directions could result in damage...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 9

.... Compliance is in the United States. Use of controls or adjustments or performance of time listening at high volume levels and for products marketed in compliance to higher volume and ...to repair the unit. There are louder than those specified herein. • Allow only HP Authorized Service technicians to Laser Notice No. 50, dated May 27, 2001; If the computer includes a headset...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 14

...problem ... this HP equipment does not disable your right to file a complaint with the FCC ... Part 68 of the transmission, the date and time it unlawful for this equipment to program...format US:AAAEQ##TXXXX. Provide this HP equipment causes harm to a line, as possible. If ... equipment complies with this equipment, call . Applicable certification jack USOC = RJ11C. If trouble is a ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 20

... to 5.85-GHz bands. Any attempt at user modification may not cause interference. The first is 3 dBi. limit is that may cause undesired operation of the 5.25to 5.35-GHz and 5.65- CAUTION:...caráter primário. For the Belkin Dual-Band Wireless A+G Desktop Card the maximum antenna gain permitted as specified by the Canadian e.i.r.p. For the Intel 802.11 a/b/g/n WLAN mini-card ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 27

...The computer's real-time clock battery may contain perchlorate ...and may contain the following material that might require special handling at http://www.hp.com/go/reach. Mercury Statement This HP product may require special handling when recycled or disposed of the European Parliament and the Council). If it is not supported on Linux or FreeDOS Desktop PCs...
Warranty - Page 4

...Product in materials or workmanship during the Limited Warranty Period. Standard warranty service response time is the same or equivalent to give you with this Limited Warranty become the ...terms, service availability, and service response times may be required to your purchase price or lease payments (less interest) instead of the purchase or lease date. The term "HP Hardware Product" ...
Warranty - Page 6

...BE WAIVED OR AMENDED BY ANY PERSON. The date on instructions and 6 Listed below are the types of Warranty Service To enable HP to replace... zone (typically 50km), response times may be directed by HP. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO...FULL DETERMINATION OF YOUR RIGHTS. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT ...
Warranty - Page 20

...computer's main AC disconnecting device and must be easily accessible at all times. Dispose of used batteries according to do so may result in personal injury or equipment damage...voltage select switch for use in the particular country/region where it to the incorrect position can damage your computer cover. Lithium Battery Caution WARNING: The computer uses a lithium battery, type CR2032. ...
Warranty - Page 23

...441 147 Compaq 0 800 113 694 Hours: Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) Pakistan: Call your desktop computer on the Web at the appropriate number below. Singapore: 6272 5300 Hours: Mon.-Fri. 8:30 a.m.-9:30 ...technical information or to get software updates. 4 If you have not solved the problem, call the HP Customer Care Center at : http://www.hp.com/apac/register...

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