Question posted by mpwiss on February 28th, 2018
What Is The Cost Of Renewal In April 2018?
If I do not want to renew, how is automatic renewal cancellation accomplished? Do I just tell PAYPAL to cancel?Why is there no "user friendly customer service" ontact number or email support on the Classmates.com website?
Current Answers
Answer #1: Posted by Odin on February 28th, 2018 11:34 AM
Yours is one of a great many similar complaints about this company; sorry for your problems. If necessary you can dispute unwarranted charges with PayPal, but that route is problematic: see point #3 at https://www.sitejabber.com/users/richardj5?search=paypal. You can also complain to the State of Washington's Consumer Protection Division at 1125 Washington St. SE, Olympia, WA 98504--or phone 206-464-6684. You can reach Classmates at 206-301-5700. Corporate contact information is at http://www.corporateofficeowl.com/classmates.com/Corporate%20Office. Good luck!
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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