Unable To Fully Access Info W/out An Upgrade. Just Billed For An Upgrade. Scam?

Just joined today and now see an "error" in billing at the top of my page. Billing was approved and made to my card. Am unable to fully access everything and am prompted to "upgrade now". What's the deal? Is this site a scam?

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Answer #1: Posted by Odin on February 21st, 2014 3:29 PM

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Odin

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I doubt that it's a deliberate scam; more likely, a product of administrative ineptitude.

Yours is one of a great many similar complaints about this company; sorry for your problems.

You may want to send a certified snailmail to the company, giving it a reasonable time (say 10 days) in which to respond. Then if you don't receive satisfaction you will want to dispute charges with your card provider—but observe that bank's time limits, which you can learn by phoning it. Here's Classmates's address:

Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057

You can reach Classmates at 206-301-5700. You can also write the company with this form.

You may if you wish complain to the state of Washington's Consumer Protection Division at 1125 Washington St. SE, Olympia, WA 98504.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.