Question posted by 1907 on June 25th, 2012
Can't Get Through To Customer Service On Line With Out Knowing My Password
I want to canel my membership and it has taken me two phone calls after hours, three attempts at on line help and 30 minutes later.. I'm on the West Coast and work late.
My credit card was just billed again. Please cancel my account. Diana Wilson [email protected]
Current Answers
Answer #1: Posted by roadrunnertim on June 25th, 2012 9:51 PM
Call your credit card issuer and contest the charge as unauthorized. Tell them you have tried to deal with them and cancel your membership, but you are getting nowhere. Have them remove the charge and block Classmates. com from charging you again. That is the best way to deal with a business that refuses to let you cancel your membership.
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