Cisco 7936 Support Question
Cisco 7936 Support Question
Find answers below for this question about Cisco 7936 - IP Conference Station VoIP Phone.Need a Cisco 7936 manual? We have 2 online manuals for this item!
Question posted by jwiilxo on August 2nd, 2014
Cisco 7936 Cannot Contact Tftp Server
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Related Cisco 7936 Manual Pages
Administration Guide - Page 5
... a Domain Name 3-13 Assigning DNS Servers 3-14 Configuring VLAN Options 3-14 Configuring Alternate TFTP Options 3-15 Using an Alternate TFTP Server 3-15 Assigning a TFTP Server Address 3-16 Assigning an Ethernet Port Configuration 3-17 Configuring the HTTP Port 3-17 Verifying Firmware Version Information 3-18 Resetting the Cisco Unified IP Conference Station 3-19 Erasing the Local Configuration...
Administration Guide - Page 15
....com/tac Accessing all customers, partners, resellers, and distributors who hold a valid Cisco service contract, please contact your correspondence with Cisco products and technologies. If you do
OL-10751-01
Cisco Unified IP Conference Station 7936 Administration Guide
xv Cisco.com features the Cisco TAC website as an online starting point for troubleshooting and resolving technical...
Administration Guide - Page 26
... and in the network. Cisco Unified IP Conference Station 7936 Administration Guide
1-2
OL-10751-01 Table 1-1
Supported Networking Protocols
Networking Protocol
Purpose
Usage Notes
Cisco Discovery Protocol (CDP) CDP is enabled by other devices in turn listens to connect the IP phone into the network
mask, gateway, and TFTP server on all Cisco-manufactured equipment. and become...
Administration Guide - Page 27
...-10751-01
Cisco Unified IP Conference Station 7936 Administration Guide
1-3
The IP Conference Station can be automatically identified from routers, hubs, and switches. The IP Conference Station uses SCCP to the IP Conference Station type. On the IP Conference Station, TFTP enables you must manually assign a TFTP server to Cisco Unified CallManager. TFTP requires a TFTP server in your...
Administration Guide - Page 28
... guide for co-workers' contact information directly from the Cisco Unified IP Conference Station's network configuration settings. Supported Features
Chapter 1 Overview of data packets.
VoIP enables you to transfer voice communications over IP (VoIP)
Purpose
UDP is a connectionless messaging protocol for delivery of the Cisco Unified IP Conference Station 7936
Table 1-1
Supported...
Administration Guide - Page 30
... DHCP server also points the Cisco Unified IP Conference Station to receive its software and hardware. Accessing TFTP Server
Description
The Cisco Unified IP Conference Station has non-volatile Flash memory in Flash memory.
the Cisco Unified IP Conference Station uses this image, the station initializes its information. Table 1-2
Cisco Unified IP Conference Station 7936 Startup...
Administration Guide - Page 31
... rate above 30ms may result in Cisco Unified CallManager, the Cisco Unified IP Conference Stations access a default configuration file (XMLDefault.cnf.xml) from the TFTP server. Requesting the Configuration File
6. Chapter 1 Overview of up to the highest-priority Cisco Unified CallManager on the TFTP server. For details, see the Cisco IP Telephony Solution Reference Network Design (SRND) for...
Administration Guide - Page 32
... settings if not using DHCP in the network.
3. See the Cisco Unified CallManager documentation or online help in the Cisco Unified CallManager application.
Cisco Unified IP Conference Station 7936 Administration Guide
1-8
OL-10751-01
Supports call processing and handling in the network and assigns a TFTP server. See the "Configuring Startup Network Settings" section on page 2-21 and...
Administration Guide - Page 34
...the Cisco Unified IP Conference Station 7936
Setting the Default Device Load
To set the default device load for the Cisco Unified IP Conference Station in Cisco Unified CallManager, follow these steps:
Procedure
Step 1
Step 2 Step 3 Step 4
Step 5
Step 6
Copy the Cisco Unified IP Conference Station load to the C:\Program Files\Cisco\TFTP Path directory on the Cisco Unified CallManager server.
Administration Guide - Page 37
...manually add the Cisco Unified IP Conference Station to the Cisco Unified CallManager database. Alternatively, you can use DHCP, and manually set the TFTP server. Enter the required fields. OL-10751-01
Cisco Unified IP Conference Station 7936 Administration Guide
2-5 In this case, wait for the station to the Cisco Unified CallManager documentation or online help. Choose Phone from the Device...
Administration Guide - Page 38
... you must manually configure static IP addresses for each station. Choose Phone from the Device Type drop-down list box, and click Next. Configure the TFTP server by selecting Device > Add a New Device.
Cisco Unified IP Conference Station 7936 Administration Guide
2-6
OL-10751-01 For additional information refer to the Cisco Unified IP Conference Station, follow these steps.
The...
Administration Guide - Page 39
... VoIP (VoIP) Network
- Cisco Unified CallManager installed in your network, your Cisco routers and gateways -
Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936
Installing the Cisco Unified IP Conference Station 7936
Before you begin the installation of IP address,
gateway, and subnet mask • TFTP Server
OL...
Administration Guide - Page 52
... IP Conference Station 7936 Administration Guide
OL-10751-01 Opening: Cisco Unified CallManager IP address
5. Cisco Systems, Inc. Configuring IP Address-These messages Configuring IP... Trivial File Transfer Protocol (TFTP) configuration-This message appears when connectivity is configuring the IP Press Menu to the access speed of your network. Station IP: IP address Contacting: TFTP Server...
Administration Guide - Page 53
... the Cisco Unified IP Conference Station 7936 base and other objects.
• Make sure that all microphones are not using DHCP in your network, you must manually configure the following network settings on the Cisco Unified IP Conference Station after installing the station on the network: • IP address • IP subnet mask • Default gateway IP address • TFTP server IP address...
Administration Guide - Page 68
... ID of the address is disabled. Cisco Unified IP Conference Station 7936 Administration Guide
3-6
OL-10751-01
TFTP Server 1 must be displayed as active (A) and the other will be displayed on the screen as standby (S). Alternate TFTP Server is set automatically by the
phone's software.
TFTP Server 2 and 3 may be manually configured if Alternate TFTP Usage is enabled or if DHCP...
Administration Guide - Page 72
... use 0.0.0.0 for the subnet mask only if the default gateway is also
0.0.0.0. • Ensure the TFTP server has an IP address. • Ensure the default gateway IP address is enabled, the option displays as the host IP
address.
3-10
Cisco Unified IP Conference Station 7936 Administration Guide
OL-10751-01
If DHCP is on your changes, or press No to...
Administration Guide - Page 87
... DO NOT POWER OFF Upgrading 100% done Rebooting Cisco Systems, Inc. Polycom Technology Copyright 2003 Configuring IP Press Menu to Reconfigure Station IP: (IP address) Contacting: (TFTP Server) Opening: CM IP address;
OL-10751-01
Cisco Unified IP Conference Station 7936 Administration Guide
3-25 See the "Cisco Unified IP Conference Station 7936 Web Interface" section on page 3-36.
Administration Guide - Page 114
...connections.
If the message "Cannot contact TFTP Server" is persistent in the LCD screen display, check to make sure that all connections are secure and in place. Cisco Unified IP Conference Station 7936 Administration Guide
4-4
OL-10751-01
When the G.729 codec is used, calls between the Cisco Unified IP Conference Station and a digital cellular phone will have poor voice quality. For...
Phone Guide - Page 14
... bottom of the Cisco Unified IP Conference Station 7936. Use of this connection. Polycom Technology Copyright 2003
Configuring IP address-These messages appear Configuring IP when the protocol is registering with the Cisco Unified CallManager. Press Menu to get a dial tone
14
Contacting: TFTP Server
Cisco Unified CallManager configuration-This Opening: Cisco CallManager IP address message...
Phone Guide - Page 40
... of menu screens. If you are on the phone's keypad while the phone is in the LCD screen if the IP Conference Station loses contact with the network.
If you press keys too quickly while you could use this keypad command from the Main menu (first level) or from Cisco Systems.
40
These sections explain how to...
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