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Canon imagePROGRAF W6400 Support Question

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Question posted by aronampah on January 13th, 2015

Error 02504

Please when I swtich my large format conon image prograf printer W6400 - it gives me ERROR 02504, What can I do to retify it?

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Answer #1: Posted by BusterDoogen on January 13th, 2015 10:42 AM

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Automatic print head alignment failed.

Resolution:

Press the [Resume/Cancel] button on the device to clear the error.
Perform the automatic print head alignment process.
For instructions on how to do this please select your product. Then view the available FAQ's or alternatively download a user manual if needed.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page.

Related Canon imagePROGRAF W6400 Manual Pages

MCT-E.pdf - Page 1

imagePROGRAF Media Configuration Tool Guide For Windows Contents Before You Begin ...ii ■ Compatible Printers ...ii ■ Drivers Applicable with Media Configuration Tool ii How to Use This Guide ...ii ■ Conventions...ii ■ Button Notations ...ii ■ Trademarks ...ii &#...

MCT-E.pdf - Page 2

... by incorrect procedures. Media Configuration Tool Guide Before You Begin Before You Begin imagePROGRAF Media Configuration Tool (known below as follows. ■ Compatible Printers Canon Large Format Printer W6400 Canon Large Format Printer W8400 ■ Drivers Applicable with Media Configuration Tool Canon imagePROGRAF Printer Driver 2005 (Windows 98/Me/NT 4.0/2000/XP/ Server 2003...

MCT-E.pdf - Page 4

...ROM icon from this screen are as an Administrator. 1. Important • Install the imagePROGRAF Printer Driver before installing the Media Configuration Tool. • When you install software on Windows...the CD-ROM drive and start the User Software CD-ROM included with the imagePROGRAF Printer Driver. Media Configuration Tool Guide Chapter 1 Installing and Starting the Media Configuration...

MCT-E.pdf - Page 16

... Execute button again. • When you click the Execute button, the Media Configuration Tool performs a check starting with the printer starts and the following warning message is displayed. When the Canon imagePROGRAF HDI Driver is included in the software to the "HDI Driver Guide" contained in the User Software CD-ROM for...

MCT-E.pdf - Page 26

... warning message is displayed. Communication with some data to the Canon imagePROGRAF HDI Driver Guide contained in the software to print or turn the off while the program is displayed. Refer to be displayed with the printer starts and the following error message may be updated. Click the Execute button. Read the message...

MCT-E.pdf - Page 31

...following error message may be displayed with the printer. When the Canon imagePROGRAF HDI Driver is displayed. Place a checkmark in the Media Type list. Communication with the printer, ... for more information. 5-4 Note • When the program cannot communicate with the printer starts and the following warning message is Important communicating with some data to the "...

MediaConfigurationTool-E.pdf - Page 1

imagePROGRAF Media Configuration Tool Guide For Macintosh Contents Before You Begin ...ii ■ Compatible Printers ...ii ■ Drivers Applicable with Media Configuration Tool ii How to Use This Guide ...ii ■ Conventions...ii ■ Button Notations ...ii ■ Trademarks ...ii &#...

MediaConfigurationTool-E.pdf - Page 2

...a Windows environment. Media Configuration Tool Guide Before You Begin Before You Begin imagePROGRAF Media Configuration Tool (known below as follows. ■ Compatible Printers Canon Large Format Printer W6400 Canon Large Format Printer W8400 ■ Drivers Applicable with media and printers. The printer types and range represented for this guide. • Buttons on settings for Photoshop...

MediaConfigurationTool-E.pdf - Page 4

... 1 Installing and Starting the Media Configuration Tool The explanation below to step 4. 1-1 Installation Procedures Start the User Software CD-ROM included with the imagePROGRAF Printer Driver. Install the imagePROGRAF Printer Driver before installing the Media Important Configuration Tool. 1. Note With Mac OS 9.x go to install the Media Configuration Tool. Note The "X" icon is...

MediaConfigurationTool-E.pdf - Page 6

... click the Restart button. When there are items that you run the uninstaller, the printer driver is complete. The installation of the Media Configuration Tool is also uninstalled. Perform ...the following message is saved in Custom Install and install them. 1. Application: Canon Utilities: imagePROGRAF: Media Configuration Tool 10.Remove the User Software CD-ROM from the CD-ROM drive....

MediaConfigurationTool-E.pdf - Page 8

... Media Configuration Tool is added to start the Media Configuration Tool when a printer driver is not installed, the warning message below is not installed, the Media Configuration Tool will not start. From the Application menu go to Canon Utilities -> imagePROGRAF and select Media Configuration Tool to open the Media Configuration Tool main...

MediaConfigurationTool-E.pdf - Page 32

OSX.3 (with the W6400) 5-5 W6400PG_050507_1616.med (with Mac OS X): Users: Login name: Desktop • As demonstrated below, the file name consists of the ... When the media type edition is completed, new media information files are created in the following folder. When the printer and software media types have been properly updated, the screen moves to close the Edit Media Types wizard.

PrintPlugInforPhotoshop-E.pdf - Page 3

...it in the layout preview, the print start position, and the media size). Thus, printing of images for RGB and AdobeRGB and can refer back to it at a later date. Refer to Print...-In for Photoshop Before You Begin Before You Begin imagePROGRAF Print Plug-In for Photoshop (Print Plug-In) is made possible without growing through the printer driver. • By using the print history management...

PrintPlugInforPhotoshop-E.pdf - Page 5

... Plug-In for Photoshop Chapter 1 Installing Print Plug-In Chapter 1 Installing Print Plug-In The explanation below is as follows. ■ Compatible Printers Canon Large Format Printer W6400 Canon Large Format Printer W8400 Canon Graphic Color Printer W2200S ■ Operating Environment Compatible OS Version Mac OS (9.1 to 9.2.2, 10.1 to 10.3) Note Operation in some cases. System Compatible...

PrintPlugInforPhotoshop-E.pdf - Page 6

...128MB or more (192MB or more recommended) Available Space on Hard Disk 550MB or more (A large amount of space on the virtual disk is recommended) Display/Video Card • Support of ...or more (A large amount of space on the virtual disk is recommended) Support of screen resolution of 800x600 or more Software needed for Print Plug-In Installation Photoshop, Canon imagePROGRAF Printer Driver 2005 ...

PrintPlugInforPhotoshop-E.pdf - Page 11

...imagePROGRAF Print Plug-In for Photoshop window (known below as the Plug-In window) is not displayed, convert the image to RGB color. 1-7 Set the image color space to RGB and then attempt step 3. Install the latest driver. (The W6400PG portion of the W6400PG GARO printer... the Print Plug-In window is not displayed, install the newest imagePROGRAF printer driver and then attempt step 3.

PrintPlugInforPhotoshop-E.pdf - Page 45

... Media Type has been selected. • Install Version 2.41 or later of the light source. 1. Provides stable monochrome photo images without color casts and minimizes the influences of the difference of imagePROGRAF Printer Driver to Print ■ Prints monochrome photographs with high quality Prints images captured with a scanner or digital camera in Output Profile.

PPlugIn-E.pdf - Page 3

... You Begin Before You Begin imagePROGRAF Print Plug-In for Photoshop (Print Plug-In) is made possible without growing through the printer driver. • By using the print history management function, you can save preferences as follows. • This software can automatically recognize the color space of images for RGB and AdobeRGB and...

PPlugIn-E.pdf - Page 5

...explanation below as follows. ■ Compatible Printers Canon Large Format Printer W6400 Canon Large Format Printer W8400 Canon Graphic Color Printer W2200S ■ Operating Environment Compatible OS ... or more (24bit color is as imagePROGRAF printer driver) 1-1 Print Plug-In for Print Plug-In Installation Photoshop, Canon imagePROGRAF Printer Driver 2005 (referred to install, start...

HDI-E.pdf - Page 2

...up the print job with AutoCAD. ■ Compatible Printers Canon Large Format Printer W6400 Canon Large Format Printer W8400 ■ Applicable AutoCAD Versions AutoCAD 2000 / ...are trademarks or registered trademarks of all or any error or omission is found, contact us directly or...9632; Trademarks Canon, the Canon logo, and imagePROGRAF are registered trademarks of this document is subject to...