Canon imageCLASS D420 Support Question
Canon imageCLASS D420 Support Question
Find answers below for this question about Canon imageCLASS D420.Need a Canon imageCLASS D420 manual? We have 6 online manuals for this item!
Question posted by gaineCa on February 19th, 2014
Canon D420 Won't Clear Paper Jam
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Current Answers
Related Canon imageCLASS D420 Manual Pages
imageCLASS D460/D440/D420 Basic Operation Guide - Page 6
The Canon Cartridge Return Program 8-17 U.S.A. PROGRAM 8-18 Canadian Program - Enlarge/Reduce Images 3-10 Preset Zoom 3-10 Custom Copy Ratio 3-11
...12
Recycling Used Cartridges 8-17 The Clean Earth Campaign - Programme au Canada 8-21
Transporting the Machine 8-23 D460 8-23 For D440/D420 8-26
9 Troubleshooting 9-1
Clearing Jams 9-2 Document Jams 9-2 Paper Jams 9-5
Contents
imageCLASS D460/D440/D420 Basic Operation Guide - Page 24
...toner cartridge or clearing paper jams.
⑰Main power switch Turns the power ON or OFF.
1-3 For LGL paper, pull out the output tray extension first, and then open the paper stopper.
&#... the machine.
⑥Output tray Receives copies and prints.
⑦Paper cassette (For D460)/Paper feeding tray (D440/D420) Loads the paper supply.
⑧Scanning area Scans documents from the ADF.
⑨...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 28
● D420
Machine Components
Before Using the Machine
①Ethernet port (D460 Only) Connect the network cable.
②USB port Connect the USB (Universal Serial Bus) cable.
③Rear cover Open this cover when clearing paper jams.
④Power socket Connect the power cord.
1-7
imageCLASS D460/D440/D420 Basic Operation Guide - Page 43
... this machine.
2-6 Canon recommends you need to change the paper size settings. (See "Setting Paper Size and Type," on p. 2-14.)
˔ To prevent paper jams, do not use any of paper do not print well: • Highly textured paper • Very smooth paper • Shiny paper
˔ Make sure the paper is LTR. Documents and Print Media
Paper Requirements
Paper Requirements
Size...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 139
... Canon Customer Care Center if needed. Check the following if you are using meets the requirements for use. (See "Paper
Requirements," on the edges of the machine.
-
Fan and tap the paper stack on the display, remove a jammed document from the paper cassette or multi-purpose tray if necessary. Check that the paper you experience repeated paper jams...
imageCLASS D460/D440/D420 Basic Operation Guide - Page 148
Troubleshooting
3 Open the rear cover.
● For D440/D420
1 Remove the dust cover from the paper feeding tray. Clearing Jams
4 Lift the scanning platform until it is required only when appears on the display.
9-11
This operation is locked (A), and open the printer cover (B).
2 Remove the paper in the paper feeding tray.
imageCLASS D480 Basic Operation Guide - Page 8
...Canon Cartridge Return Program.......... 10-15 U.S.A. Contents
Replacing the Toner Cartridge with a New One 10-11 Recycling Used Cartridges 10-15 The Clean Earth Campaign - Programme au Canada 10-19 Transporting the Machine 10-21
11 Troubleshooting 11-1
Clearing Jams 11-2 Document Jams 11-2 Paper Jams... SETTINGS 12-7 PRINTER SETTINGS 12-7 TIMER SETTINGS 12-8 ADJUST./CLEANING 12-9
vii
imageCLASS D480 Basic Operation Guide - Page 30
... one manually.
⑯Scanning platform Open this platform when replacing the toner cartridge or clearing paper jams.
⑰Main power switch Turns the power ON or OFF. For LGL paper, pull out the output tray extension first, and then open the paper stopper.
⑫Slide guides for multi-purpose tray Adjust to the width of...
imageCLASS D480 Basic Operation Guide - Page 31
Before Using the Machine
Machine Components
External View (Back)
①Ethernet port Connect the network cable.
②USB port Connect the USB (Universal Serial Bus) cable.
③Rear cover Open this cover when clearing paper jams.
④Power socket Connect the power cord.
⑤Telephone line jack Connect the telephone cable.
⑥External device jack Connect an external device.
1-4
imageCLASS D480 Basic Operation Guide - Page 49
... of the following: • Wrinkled or creased paper • Curled or rolled paper • Coated paper • Torn paper • Damp paper • Very thin paper • Paper which has been printed on using a thermal transfer printer (Do not copy on the reverse side.)
˔ The following types of paper do not use Canon type
transparencies with this machine.
2-6 If...
imageCLASS D480 Basic Operation Guide - Page 195
... avoid further jams. - If you experience repeated paper jams: - When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other
metal objects to touch the inside of the machine.
- Warm water will set the toner. Do not force a jammed document or paper out of the machine.
Contact Canon Customer Care...
imageCLASS D480 Basic Operation Guide - Page 205
... is not ready for more than 5 seconds, then turn OFF the main power switch, disconnect the power cord, and contact Canon Customer Care Center. Clear the paper jam (See "Clearing Jams," on p. 11-2) and reload paper in the multipurpose tray.
Troubleshooting
11-12 appears alternately.
The cover must be opened and closed to resume the current job...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 8
...Clearing Jams 11-2 Document Jams 11-2 Paper Jams 11-5
Error Messages 11-16 Error Codes 11-19 If is displayed 11-20
Reloading the Paper 11-20 Changing the Paper...13-1
Specifications 13-2 General 13-2 Copier 13-3 Printer 13-3 Scanner (Scanning via USB 13-3 Scanner ...the Setting Menu 12-2
Setting Menu 12-3
vii The Canon Cartridge Return Program.......... 10-17 U.S.A. Contents
Exterior 10...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 30
... from its original position for the output tray.
ᶍPaper stopper Prevents the paper from the dirt and dust.
ᶑMulti-purpose tray Feeds paper when you insert one by one manually.
ᶒScanning platform Open this platform when replacing the toner cartridge or clearing paper jams.
ᶓMain power switch Turns the power ON or...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 33
... port (MF4380dn/MF4370dn Only) Connect the network cable.
ᶄUSB port Connect the USB (Universal Serial Bus) cable.
ᶅRear cover Open this cover when clearing paper jams.
ᶆPower socket Connect the power cord.
ᶇTelephone line jack Connect the telephone cable.
ᶈExternal device jack Connect an external device.
1-6
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 51
Canon recommends you need to change the paper size settings. (See "Setting Paper Size and Type," on p. 2-14.)
˔ To prevent paper jams, do not print well: • Highly textured paper • Very smooth paper • Shiny paper
˔ Make sure the paper is LTR. Keep opened packs in their original
packaging in a cool, dry location. ˔ Store paper at 64...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 205
...Canon Customer Care Center if needed. Make sure you are using meets the requirements for use. (See "Paper
Requirements," on the edges of the machine, as this may result in the machine. -
If the jammed...Check that the paper you have removed any jammed documents and gently pull them out straight upward. If you experience repeated paper jams: - Clearing Jams
Clearing Jams
When , or ...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 214
˔ For MF4350d
1 Remove the dust cover from the paper feeding tray. This operation is locked (A), and open the printer cover (B).
2 Remove the paper in the paper feeding tray.
Troubleshooting
3 Open the rear cover. Clearing Jams
4 Lift the scanning platform until it is required only when appears on the display.
11-11
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 217
... exposed to get your fingers caught. Align the guide (A) on the display. Troubleshooting
The arrow (A) on the toner cartridge.
Clearing Jams
11 Hold the toner cartridge by its handle.
14 Close the printer cover and lower the scanning platform. Do not open the toner cover and then close it is properly set in...
imageCLASS MF4380dn/MF4370dn/MF4350d Basic Operation Guide - Page 221
... turn OFF the main power switch, disconnect the power cord, and contact Canon Customer Care Center. Action
Clear the paper jam (See "Clearing Jams," on p. 11-2) and reload paper in the paper cassette or multi-purpose tray. Clear the paper jam (See "Clearing Jams," on p. 11-2) and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to...
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