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Canon iP90 Support Question

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Question posted by csmokovich on February 2nd, 2011

Service Error 5100

I am getting a Service Error 5100 when I try to print. Can you advise what this error is and how I can fix it. Thank you for your help. Cheri Smokovich

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Answer #1: Posted by menandro on October 7th, 2011 3:41 PM

menandro

Member since:
March 23rd, 2011

Points: 68,400

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points

Hello!

Error 5100 means something is obstructing the printing process.

You should open the top cover of your printer and look inside the roller. remove any paper jams.

You should take a look at the carriage carrier's path and see if there any objects obstruction the cartridge carrier from going far left and far right.

After removing any obstruction, turn off your printer by removing the plug at the back of the printer.

Reinsert and turn on your printer and error 5100 will be gone.

Hope it helps!

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