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Canon PIXMA MX922 Support Question

Canon PIXMA MX922 Support Question

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Question posted by Envcontractors on September 27th, 2015

Have A Support Code 6900 And Get It To Clear

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Answer #1: Posted by TommyKervz on September 28th, 2015 3:28 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

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Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on.If the problem is not resolved, contact the service center.
IMPORTANTIf you disconnect the power plug, all the faxes stored in the machine's memory are deleted.If you need further assistance with your product, select one of the links below to contact Canon Support or find your repair options.

Support by Email

Support by Phone

Product Repair Site


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Canon PIXMA MX922 Manual Pages

User Manual - Page 26

...document. Important Color transmission is displayed on how to 10 recent recipients dialed using the Coded Dial or Redial/Pause button. Note For manual redialing, the machine memorizes up to...to redial, then press the OK button. 7. is available only when the recipient's fax machine supports color faxing. The Redial screen is displayed. 6. Press the Redial/Pause button. Note that ...
User Manual - Page 98

... • REJECTED NUMBER LIST • CALLER HISTORY Note CALLER HISTORY may not be supported depending on , The power cord has been unplugged and unsent/received docs in the machine...• Telephone number list (CODED SPEED DIAL TELEPHONE NO. This report is printed after sequential broadcasting of the lost . MULTI TRANSMISSION REPORT RX REPORT MEMORY CLEAR REPORT • If an error...
User Manual - Page 114

... to turn off . Check 5: Is the recipient's fax number correct? Check 7: Does a printer error occur? If no buttons on the operation panel are deleted by a power failure or unplugging...to close the message, then send the fax. If a support code is turned off the power (no support code is displayed, see "Support Code List" for the transmission/reception is being sent from the machine...
Troubleshooting Guide - Page 18

Check the Support Code on the LCD and take the appropriate action to determine whether the ink ejects properly from the power supply.... the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Support Code List • Check 2: Is the orange tape or protective film remaining? Make sure that all of the protective film is peeled ...
Troubleshooting Guide - Page 19

... appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Note You can confirm the actions against errors with Support Codes on your computer or on how to remove the...
Troubleshooting Guide - Page 20

... is displayed on the computer screen or the LCD. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. When an error occurs, a Support Code (error number) is displayed automatically. Click Here to Search For details...
Troubleshooting Guide - Page 22

... Connection If the telephone line is connected correctly, there is a problem with the support code is displayed on the LCD, check the cause. Summary of your telephone line. If...11: Is the telephone line connected correctly? Loading Originals • Check 10: Does a printer error occur? Cannot Perform Sequential Broadcasting by using the Numeric buttons as the recipient of Reports...
Troubleshooting Guide - Page 61

... to remove the jammed paper, refer to Search Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Click Here to Support Code List (When Paper Is Jammed).
Troubleshooting Guide - Page 88

...? If the orange tape is not empty. Ink Is Not Ejected • Check 1: Has the ink run out? Support Code List • Check 2: Is the orange tape or protective film remaining? Check the Support Code on the LCD and take the appropriate action to determine whether the ink ejects properly from the power supply...
Troubleshooting Guide - Page 113

...the transmission start speed on the LCD. Loading Originals • Check 10: Does a printer error occur? When the error message without the support code is a problem with the support code is displayed on the LCD • Print ACTIVITY REPORT and check for an error. ... 9: Is the document loaded properly? communication settings in a hurry, press the Stop button to Support Code List.
Troubleshooting Guide - Page 125

...? Note Opening the document cover and the ink cover while printing moves the print head holder to Support Code List. • Check 3: Have the document cover and the ink cover been left open the document...and the ink cover are off ? Close the ink cover and the document cover, follow the Support Code (error number) displayed in the error message to resolve the error, and then reopen them....
Troubleshooting Guide - Page 132

..., then Printers and Faxes under Printers and Other Hardware. 2. In Windows XP: Click Control Panel, Bluetooth Devices under Hardware and Sound, then select the printer to Support Code List. ...printer again. 1. When authenticating the printer as a Bluetooth device using Bluetooth Settings built in the computer "TBPnnn (Canon XXX Printer (Copy X))" ("n" is sent from the File menu. 4. Clear...
Troubleshooting Guide - Page 141

... your computer or on how to resolve errors without Support Codes, see A Message Is Displayed. Note You can confirm the actions against errors with Support Codes, refer to Search For details on the LCD by searching a Support Code. Click Here to Support Code List. When an error occurs, a Support Code (error number) is displayed automatically. If an Error Occurs When...
Troubleshooting Guide - Page 145

...is recommended you want to the PDF files, they are displayed on Created with Support Codes, refer to Support Code List. A Message Is Displayed This section describes some error or message. Press... Writing Error/Output Error/Communication Error • Other Error Messages • The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed A Message Is Displayed on the LCD ...
Troubleshooting Guide - Page 150

...Printer cover open it is installed. Printing cannot be executed because the ink tank is opened, close it and select Stop in the display on your PictBridge compliant device to stop printing. Check the Support Code... devices, check the Support Code (error number) on the PictBridge compliant device and their solution, also refer to clear the error. Support Code List For the errors...
Troubleshooting Guide - Page 151

... tank. Plug the machine back in the machine's memory are deleted. Replacing an Ink Tank An error requiring servicing may have occurred. "Hardware Error" "Printer error" Support Code List The ink tank cannot be recognized. (The lamp on . Important If you disconnect the power plug, all the faxes stored in and turn the...
Troubleshooting Guide - Page 153

... action. When an error occurs, check the support code displayed on the LCD and the Computer Screen ...6900 6920 6921 6936 6937 6941 6942 6A81 6B10 6002 6901 6930 6938 6943 6B20 6500 6902 6931 6939 6944 6502 6910 6932 693A 6945 • 9000 to 9ZZZ 9000 9500 • A000 to ZZZZ 1253 1313 1412 1681 1710 1856 2801 5400 5C20 6800 6911 6933 6940 6946 Support Code List The support code...
Troubleshooting Guide - Page 154

B200 C000 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
Troubleshooting Guide - Page 155

Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the ...
Troubleshooting Guide - Page 238

If the problem is not resolved, contact the service center. 6900 Cause Printer error has occurred. Important If you disconnect the power plug, all the faxes stored in and turn the machine back on. Plug the machine back in the machine's memory are deleted. Action Turn off the machine, and unplug the power cord of the machine from the power supply.

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