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Canon PIXMA MX922 Support Question

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Question posted by Bthome on October 5th, 2015

Support Code C000.

cancel printing , turn off.I cannot cancel print request.

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Answer #1: Posted by TechSupport101 on October 5th, 2015 9:00 PM

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TechSupport101

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This means that one or more ink tanks as incorrectly installed. Remove all and reinstall them one by one. May need to try and clean the contacts with a cotton swab. A defect cartridge may be the cause of your issue in the extreme - particularly if there be any you recently replaced.

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Related Canon PIXMA MX922 Manual Pages

User Manual - Page 26

... ejected. Select to 10 recent recipients dialed using the Coded Dial or Redial/Pause button. For details on the ... Redial screen is available only when the recipient's fax machine supports color faxing. Use the button to select the recipient's number...and resolution, see Sending Faxes with the Numeric Buttons. 5. To cancel a fax transmission while it is displayed on how to redial, ...

User Manual - Page 114

... power cord after pressing the ON button to turn off the power (no support code is displayed, see "Support Code List" for the transmission/reception is displayed on the LCD. When the message for your model from the machine's memory will be printed after a while. Resend the fax after turning the machine on how to change it...

Troubleshooting Guide - Page 13

.... * When On is selected for Prevention of the printer driver for Print to set Prevention of Print Data Loss in step 4, then associate the port with "Canon XXX Printer" appearing in the Settings menu. Then, set the correct printer port, then select your machine's name), then select Printer properties. • In Windows Vista or Windows XP...

Troubleshooting Guide - Page 18

... Deep Cleaning after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Print the Nozzle Check Pattern to resolve the error. Support Code List • Check 2: Is the orange tape or protective film remaining? When you turn off and the Y-shape air hole...

Troubleshooting Guide - Page 19

Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Click Here to Support Code List (When Paper Is Jammed). Paper Jams When paper is jammed, a troubleshooting message is...

Troubleshooting Guide - Page 20

... Search For details on the LCD by searching a Support Code. When an error occurs, a Support Code (error number) is displayed automatically. Note You can confirm the actions against errors with Support Codes, refer to resolve errors without Support Codes, see A Message Is Displayed. Take the appropriate action described in printing such as the machine is out of paper or...

Troubleshooting Guide - Page 22

...printer error occur? When the error message with your terminal adapter or telephone adapter. Basic Connection If the telephone line is connected correctly, there is poor, reducing the transmission start speed in a hurry, press the Stop button to A Message Is Displayed. Reconnect the telephone line cable to Support Code... support code is displayed on the LCD • Print ACTIVITY...

Troubleshooting Guide - Page 28

Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings

Troubleshooting Guide - Page 61

... paper, refer to Search Click Here to Support Code List (When Paper Is Jammed). Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD...

Troubleshooting Guide - Page 88

... the error. If the problem is not resolved after performing the Print Head Deep Cleaning, turn the machine off, do not unplug it . • Check 3: Are the print head nozzles clogged? Ink Is Not Ejected • Check 1: Has the ink run out? Support Code List • Check 2: Is the orange tape or protective film remaining...

Troubleshooting Guide - Page 113

...the error message without the support code is displayed on the LCD. Contact your telephone line. A Message for Faxing Is Displayed on the LCD • Print ACTIVITY REPORT and check for... LIST. Loading Originals • Check 10: Does a printer error occur? Reconnect the telephone line cable to the speed dial code, then send the document again. If the telephone line or...

Troubleshooting Guide - Page 125

... ink cover and the document cover, follow the Support Code (error number) displayed in the error message to the position for replacing. • Check 4: Has the machine been printing continuously for a long period? Note Opening the document cover and the ink cover while printing moves the print head holder to the right. Check if any...

Troubleshooting Guide - Page 132

... is effective on Add a Bluetooth Device in Hardware and Sound under Printers and Other Hardware. 2. Clear the error according to print" displayed? • Do not retry printing. Remove the printer following the procedure below and register the printer again. 1. Check the Support Code on the Services sheet is checked. In Windows XP: Click Control Panel, Bluetooth Devices...

Troubleshooting Guide - Page 141

Take the appropriate action described in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed on the computer screen or the LCD. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on...

Troubleshooting Guide - Page 145

...printed from the computer. • Check the page size and select . In this machine. • The machine may not recognize the file if the file name or folder path contain certain characters. Press the when turning power off correctly the last time. If one of supported...; The Inkjet Printer/Scanner/Fax Extended...printing is displayed on Created with Support Codes, refer to print...

Troubleshooting Guide - Page 150

...is ready, the machine starts printing automatically. Error Message on the PictBridge Compliant Device "Printer in use" "No paper" "Paper Error" "Paper jam" "Printer cover open it is not compatible...errors on nonCanon PictBridge compliant devices, check the Support Code (error number) on the LCD and take the appropriate action to cancel printing, press the machine's Stop button. When it ...

Troubleshooting Guide - Page 151

Turn off .) Replace the ink tank. "Hardware Error" "Printer error" Support Code List The ink tank cannot be recognized. (The lamp on . Plug the machine back in the machine's memory are deleted.... of the machine from the power supply. Important If you disconnect the power plug, all the faxes stored in and turn the machine back on the ink tank is not resolved, contact the service center.

Troubleshooting Guide - Page 153

... the LCD and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. Support Code List The support code appears on the LCD and the Computer Screen • 1000 to 1ZZZ 1001... 5400 5C20 6800 6911 6933 6940 6946 When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.

Troubleshooting Guide - Page 154

B200 C000 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).

Troubleshooting Guide - Page 155

Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the jammed paper at the paper output slot: 1300 • If the paper is jammed when automatic duplex printing... 1312 • If the paper is jammed as the machine pulled in the printed paper: 1313 • If the paper tears and you cannot remove it from...