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Canon PIXMA MX870 Support Question

Canon PIXMA MX870 Support Question

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Question posted by kpovifl on January 17th, 2016

Photocopy Issue

I have a Canon PIXMA MX870 All-In-One Printer. Lately, when I use the ADF to make a copy, I get a grey streaked line going down the photocopied page and I don't know how to fix this. Need help.

Current Answers

Answer #1: Posted by hzplj9 on January 18th, 2016 3:34 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

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I would suspect that you have a situation where the printer transport needs cleaning. It could also be a printhead issue. You do not say if the problem occurs when printing normally. If it is OK on normal printing then suspect the path of the paper through the top feeder. The user guide can be downloaded here:

http://goo.gl/Xnr7JU

Hope that helps.

Related Canon PIXMA MX870 Manual Pages

Solución de problemas de configuración de red [Spanish Version] - Page 2

... is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Connection failed....setup The Target Access Point is Displayed P.5 The following symbols are used in this manual depending on your network device (router, access point...to the access point. Other Troubleshooting Tips Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption ...
Solución de problemas de configuración de red [Spanish Version] - Page 4

... its manufacturer. • For the procedure to configure settings of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or contact its manufacturer. • ... manual supplied with the access point or contact its manufacturer. Refer to "Wireless Setup Using Easy Setup" in use WEP key number 1 of the access point, or select a WEP key number by...
Solución de problemas de configuración de red [Spanish Version] - Page 5

...Use multiple AccessPoints. • For subsequent operations, go to or / / in "Entering the Access Point's Glossary • MAC address A unique number assigned to the network. Glossary • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers... or contact its manufacturer. Check 2 Make sure that automatically creates WEP keys?...
Solución de problemas de configuración de red [Spanish Version] - Page 7

Check 1 Make sure that the DHCP function of specific wireless devices (computers, printers, etc.) to the access point beforehand. Perform setup again by saving the MAC addresses of the access point is active, the network key needs to be able to connect to the network is Displayed Check The message appears when an IP...
Solución de problemas de configuración de red [Spanish Version] - Page 9

...function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point. Make sure that the DHCP function of the network device (router, access... connected to a network? • To confirm the connection status, press the Setup button, then using the { } [ ] and OK buttons, select Device settings > LAN settings > Confirm LAN ...
Solución de problemas de configuración de red [Spanish Version] - Page 10

...IP address automatically, make sure that the DHCP...the network device, refer to restrict communication of the machine, press the Setup button, then using the { } [ ] and OK buttons, select Device settings > LAN settings > ... to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function...
Solución de problemas de configuración de red [Spanish Version] - Page 16

...microwave oven, refrigerator, etc. If the machine is there a microwave oven, refrigerator, etc. Check 4 When using the { } [ ] and OK buttons, select Device settings > LAN settings > WLAN active/inactive > ...ENGLISH Connection Checklist Check Check 1 Before connecting the machine, are possible? nearby? so that Canon software is the Wi-Fi lamp (A) lit blue? Check 5 Are the access point ...
Solución de problemas de configuración de red [Spanish Version] - Page 17

...it to the Internet and corporate networks safely. Glossary • Firewall A system to use computers connected to the LAN side. It protects computers and corporate networks against unauthorized access,... with the access point or contact its manufacturer. Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? •...
Solución de problemas de configuración de red [Spanish Version] - Page 34

QT5-2856-V01 XXXXXXXX ©CANON INC.2010 PRINTED IN XXXXXXXX
MX870 series Getting Started - Page 69

.... • The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of the following. − ... Vaya a - Mac OS X v.10.6.x v.10.5.x Vaya a - Mac OS X v.10.6.x v.10.5.x Go to the network device with the Ethernet cable. □ Consulte las demás instrucciones de instalación en...
MX870 series Getting Started - Page 88

...Vista, Windows XP or Windows 2000 pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Windows Vista to Windows 7, then, install the bundled software again. •... system or Internet Explorer version. on your system up to date with the Canon inkjet printer. • Internet Explorer 7 or later is required to install Easy-WebPrint ...
MX870 series Getting Started - Page 2

■ Symbols Used in Macintosh. Instructions including important information. Indicates operations in This ...countries. • Internet Explorer is a trademark or registered trademark of Apple Inc., registered in the U.S. Model Number: K10348 (MX870) and/or other countries. • Bonjour is referred to complete. Indicates operations in the U.S. In this guide, Windows ...
MX870 series Getting Started - Page 31

...to check the following information, refer to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be set to prevent unauthorized access ... If your access point or router, or contact its manufacturer. Go to identify the specific access point. An identifier to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" on page 33. •...
MX870 series Getting Started - Page 47

...you can use the machine by connecting it to a computer, software including the drivers needs to be copied (installed...) to restart your security software is turned on -screen instructions and do not remove the Setup CD-ROM during restarting. If such a warning message appears, set the security software to access the network. Connection fees may appear that Canon...
MX870 series Getting Started - Page 51

7 When the Detected Printers List dialog box appears, select Canon MX870 series, then click Next. Refer to the printed manual: Network Setup Troubleshooting. Make sure there is not detected, refer to the printed manual: Network Setup Troubleshooting. Next, read "Install the Software (Registration)" on page 50! 12 Install the ...
MX870 series Getting Started - Page 52

... page 51. v.10.4.11 Go to on page 51. • The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of the following. − The machine is turned on page 54. When the Register Printer and Scanner screen appears...
MX870 series Getting Started - Page 53

screen appears, click Add. When the Printer List window appears, click Add. • When the You have no printers available. Click More Printers in the Printer Browser window. 12 Install the Software (Network Connection) 51 2 -A Mac OS X v.10.6.x/v.10.5.x Mac OS X v.10.4.11 - 2 - B Mac OS X v.10.4.11 1 1 2 Select Canon MX870 series and click Add. Go to on page 52.
MX870 series Getting Started - Page 54

When the Register Printer and Scanner screen appears, click Register Scanner. 52 12 Install the Software (Network Connection) 3 3 4 Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers. Go to the list of printers, then click Add. Make sure that Canon MX870 series is added to .
MX870 series Getting Started - Page 55

Click Next on page 54! 12 Install the Software (Network Connection) 53 Next, read "Install the Software (Information)" on the Register Printer and Scanner screen. 4 5 Select Canon MX870 series on the Scan-from-PC Settings screen, then click OK.
MX870 series Getting Started - Page 66

...Vista, Windows XP or Windows 2000 pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install ... must be installed. We recommend that you keep your system up to date with the Canon inkjet printer. • Internet Explorer 7 or later is required to the operating system's requirements when...

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