Canon PIXMA MX870 Support Question
Canon PIXMA MX870 Support Question
Find answers below for this question about Canon PIXMA MX870.Need a Canon PIXMA MX870 manual? We have 4 online manuals for this item!
Question posted by patriciabailey44268 on August 31st, 2012
Printer Error
Printer error has occurred. Have turned off printer, turned back on. Still receiving. Code at top of message: C000. How can I fix? Thank you.
Current Answers
Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 2
Multiple access points are based on Windows Vista Ultimate and Mac OS X v.10.5.x.
P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed
Problems during Network Setup
Character Entry
P.2
Entering the Access Point's Wireless LAN Settings Directly on your problem and follow the ...
Solución de problemas de configuración de red [Spanish Version] - Page 4
... machine, refer to block access from unauthorized wireless devices by entering wireless connection settings of specific wireless devices (computers, printers, etc.) to use ? • For details on the machine. is Displayed
Check
The message appears when no access point is Displayed
Check
Check 1 Is WEP key number 2, 3 or 4 of the access point...
Solución de problemas de configuración de red [Spanish Version] - Page 5
...function
A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to or
/
/
Wireless LAN Settings Directly on the ...When using an access point that the DHCP function of the access point is Displayed
Check
The message appears when multiple access points with
the access point or contact its manufacturer. Check 2 Make sure...
Solución de problemas de configuración de red [Spanish Version] - Page 7
...For details on page 13. Check 2 If the DHCP function is Displayed
Check
The message appears when an IP address was not obtained automatically after selecting "WEP" as the security...details on page 11.
Perform setup again by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the network.
Glossary
• SSID An identifier to identify the specific access ...
Solución de problemas de configuración de red [Spanish Version] - Page 8
... settings again. For the procedure to configure settings of the machine, refer to Active. If the machine is Displayed
Check
Action
A
A
The message appears when multiple access points are enabled. ENGLISH
Problems during Software Installation
WPS
The Machine is Displayed
Check
The message appears when an error occurs. is Not Displayed (Detected)
Cannot connect.
Solución de problemas de configuración de red [Spanish Version] - Page 9
... on how to change settings of the network device, refer to an access point.
Check Printer Settings dialog box is active.
• For details on how to change settings of the ... DHCP function of the network device (router, access point, etc.) is Displayed
Check
The message appears when the machine cannot be detected. Check 2 Is the machine connected to Active. Proceed with...
Solución de problemas de configuración de red [Spanish Version] - Page 10
... function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to... prevent communication between multiple wireless devices (such as computers and printers) connected to check settings of the machine, press the Setup button, then using the ...
Solución de problemas de configuración de red [Spanish Version] - Page 17
... the access point, refer to the manual supplied with the router or contact its manufacturer. Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to change the operating mode of the router, connect it...
Network Setup Troubleshooting - Page 2
.... Screens are based on your network device (router, access point, etc.) or application software. Problems during Software Installation
P.5
The Machine is Not Displayed (Detected)
P.5
Check Printer Settings dialog box is Displayed
P.6
Other Troubleshooting Tips
Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and...
Network Setup Troubleshooting - Page 3
...block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to search for the access point again.
• For details on how to... An access point's periodic transmission of a signal revealing its manufacturer. Check 2
Turn off the access point, then turn it back on, then press the left FUNCTION button
A
(A) on how to...
Network Setup Troubleshooting - Page 4
...the manual supplied with the
access point or contact its manufacturer. is Displayed
Check
The message appears when no access point is Displayed
Check
Check 1 Is WEP key number 2,...8226; DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the access point. is found.
Enable the DHCP function of the access...
Network Setup Troubleshooting - Page 6
...incorrect network key.
Perform setup again by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the network.
Check 1 Make sure that , press the OK button, then...point or contact its manufacturer. Check 2 If the DHCP function is Displayed
Check
The message appears when an IP address was not obtained automatically after selecting "WEP" as a ...
Network Setup Troubleshooting - Page 7
Problems during Software Installation
The Machine is Displayed
Check
The message appears when an error occurs. Check 1 For a wireless connection, make sure that you follow Check...manual: Getting Started. • When using an access point that Connection is Displayed
Action
The message appears when multiple access points are enabled.
Check 3 Is the IP filtering feature enabled on the...
Network Setup Troubleshooting - Page 8
...device, then click Update (A). • For details on how to an access point. Check Printer Settings dialog box is set to the manual supplied with the
network device or contact its ... address.
Check 1
For a wireless connection, make sure that Connection is Displayed
Check
The message appears when the machine cannot be detected. Check 5 (* Wireless connection only) Is the privacy ...
MX870 series Getting Started - Page 36
... the OK button, then perform the setup again and set the new PIN code displayed on -screen instructions to the printed manual: Network Setup Troubleshooting.
34
10 Wireless Setup Select Other setup, then press the OK button.
A timeout error occurs if setup is enabled, the Wi-Fi lamp (D) lights blue. Press the OK...
MX870 series Getting Started - Page 51
... is displayed. Next, read "Install the Software (Information)" on page 54!
7
On the Canon IJ Network Tool screen, select MX870 series in . Next, read "Install the Software (Registration)" on the screen in Printers, then click Next.
• If the machine is no problem, then click Update. Make sure there is not detected...
MX870 series Getting Started - Page 52
...Printer.
□ Proceed to the section that relates to the network device with the Ethernet cable.
50
12 Install the Software (Network Connection) v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870...8722; The firewall function of any security software is turned off.
− Wireless Connection: The computer is connected to the access point.
− Wired ...
MX870 series Getting Started - Page 53
Go to on page 52. B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add. screen appears, click Add.
When the Printer List window appears, click Add.
• When the You have no printers available. Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51 2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 -
MX870 series Getting Started - Page 54
Make sure that Canon MX870 series is added to . Go to the list of printers, then click Add.
3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers. When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection)
MX870 series Getting Started - Page 55
Next, read "Install the Software (Information)" on the Register Printer and Scanner screen. Click Next on page 54!
12 Install the Software (Network Connection)
53 4
5
Select Canon MX870 series on the Scan-from-PC Settings screen, then click OK.
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