Canon PIXMA MX870 Support Question
Canon PIXMA MX870 Support Question
Find answers below for this question about Canon PIXMA MX870.Need a Canon PIXMA MX870 manual? We have 4 online manuals for this item!
Question posted by evelynpreston on February 16th, 2012
Mx870 Printer/scanner. Sanner Is Reporting An Error But There Is No Other Code.
Scanner reported an erro. An error occurred during scanning is my only message. ?????
Current Answers
Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 2
... Macintosh users.
P.7
Description for operation or additional explanations. P.7
Description for wired connection. Description for wireless connection. P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed
Problems during Network Setup
Character Entry
P.2
Entering the Access Point's Wireless LAN Settings Directly on your problem and follow...
Solución de problemas de configuración de red [Spanish Version] - Page 4
... access point from appearing on page 2. Access point was not detected.
is Displayed
Check
The message appears when no access point is Not Displayed (Detected)" on other wireless devices.
• ... settings of the
machine directly, refer to prevent the SSID of specific wireless devices (computers, printers, etc.) to the access point. ENGLISH
Check 5 Is "WPA/WPA2 Enterprise" set as ...
Solución de problemas de configuración de red [Spanish Version] - Page 5
... function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to each network device.
Multiple access points with...When using an access point that the DHCP function of the access point is Displayed
Check
The message appears when multiple access points with the same name are found.
Check 2 Make sure that automatically...
Solución de problemas de configuración de red [Spanish Version] - Page 7
...key needs to be entered again.
Check 2 If the DHCP function is Displayed
Check
The message appears when an IP address was not obtained automatically after selecting "WEP" as the security ...'s IP Address (IPv4 only)" on how to check the settings of specific wireless devices (computers, printers, etc.) to the access point beforehand.
Perform setup again by saving the MAC addresses of the ...
Solución de problemas de configuración de red [Spanish Version] - Page 8
... page 15, then click Update (A).
If the machine is Displayed
Check
The message appears when an error occurs. is not connected to "Wireless Setup Using WPS (Wi-Fi Protected Setup)"... Setup button, then using an access point that Connection is Displayed
Check
Action
A
A
The message appears when multiple access points are enabled. Multiple access points are detected. Check 2 Is the...
Solución de problemas de configuración de red [Spanish Version] - Page 9
...refer to the manual supplied with the network device or contact its manufacturer. Check Printer Settings dialog box is set to the manual supplied with
the access point or ...LAN setting list.
Check 1 For a wireless connection, make sure that Connection is Displayed
Check
The message appears when the machine cannot be detected.
Check 3 Is the IP filtering feature enabled on the ...
Solución de problemas de configuración de red [Spanish Version] - Page 10
... A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.
• Privacy separator feature A function to prevent... communication between multiple wireless devices (such as computers and printers) connected to an access point. Check 5 (* Wireless connection only) Is the privacy...
Solución de problemas de configuración de red [Spanish Version] - Page 17
... to the Internet and corporate networks safely.
If the Ethernet cable is wired LAN enabled? Check 7 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the access point, refer to the LAN side. Check 8 When using a wired connection, is loose, connect it...
Network Setup Troubleshooting - Page 2
... your problem and follow the solution. If you cannot find a description for Windows users. Problems during Software Installation
P.5
The Machine is Not Displayed (Detected)
P.5
Check Printer Settings dialog box is Displayed
P.6
Other Troubleshooting Tips
Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and...
Network Setup Troubleshooting - Page 3
...; Stealth mode A function to prevent the SSID of the access point from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand.
To establish a connection without changing the access point settings, refer to "Entering the Access Point's Wireless LAN Settings Directly...
Network Setup Troubleshooting - Page 4
... the manual supplied with the
access point or contact its
manufacturer. is Displayed
Check
The message appears when no access point is active. • For details on how to change...; DHCP function
A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the access point.
Set to the manual supplied with the access ...
Network Setup Troubleshooting - Page 7
... to change settings of the machine. • For details on page 12, then click Update (A). Problems during Software Installation
The Machine is Displayed
Check
The message appears when an error occurs. is Not Displayed (Detected)
Check
A
A
Connection failed. For a wired connection, make sure that Connection is Displayed
Action
The...
MX870 series Getting Started - Page 87
.../max. 10 destinations)
Activity report (after every 20 transactions) Sequential...inches/4 mm in height Other sizes: 1 sheet
Scanner driver Maximum scanning size Scanning resolution
Gradation (Input/ Output)
Scan Specifications
TWAIN/WIA (for Windows 7/Windows Vista/...200 dpi
Automatic dialing One-touch speed dial (max. 3 destinations) Coded speed dial (max. 100 destinations) Group dial (max. 102 ...
MX870 series Getting Started - Page 36
... again and set the new PIN code displayed on -screen instructions to the copy standby screen.
When the screen in , then press the OK button. If another error appears, refer to the access point. 3
4
5
6
7
C
D
Use the { or } button (C) to select Yes, then press the OK button.
A timeout error occurs if setup is enabled, the...
MX870 series Getting Started - Page 51
Next, read "Install the Software (Information)" on page 54!
7
On the Canon IJ Network Tool screen, select MX870 series in .
Next, read "Install the Software (Registration)" on the screen in Printers, then click Next.
• If the machine is displayed. When the Setup Completion dialog box appears, click Complete.
• If the machine...
MX870 series Getting Started - Page 52
...page 51.
v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address.
• If the machine has not... register the machine on page 54. When the Register Printer and Scanner screen appears, click Register Printer.
□ Proceed to the section that relates to your operating system for further installation...
MX870 series Getting Started - Page 53
When the Printer List window appears, click Add.
• When the You have no printers available.
B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add.
2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 - screen appears, click Add. Go to on page 52. Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51
MX870 series Getting Started - Page 54
3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers.
Make sure that Canon MX870 series is added to . When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection) Go to the list of printers, then click Add.
MX870 series Getting Started - Page 55
Next, read "Install the Software (Information)" on the Register Printer and Scanner screen.
Click Next on page 54!
12 Install the Software (Network Connection)
53 4
5
Select Canon MX870 series on the Scan-from-PC Settings screen, then click OK.
MX870 series Getting Started - Page 65
...in height Other sizes: 1 sheet
Scanner driver Maximum scanning size Scanning resolution
Gradation (Input/ Output)
Scan Specifications
TWAIN/WIA (for Windows 7/Windows...Automatic dialing One-touch speed dial (max. 3 destinations) Coded speed dial (max. 100 destinations) Group dial (max. ...Redial/Pause button/max. 10 destinations)
Activity report (after every 20 transactions) Sequential broadcasting (...
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