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Canon PIXMA MX472 Support Question

Canon PIXMA MX472 Support Question

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Question posted by blugrsr on May 18th, 2014

Pixma Mx472 Can't Scan, Wired Or Wireless

I have a canon pixma mx472 to an Acer Pc with Windows 8.1 When I try to scan comes up ' no scan driver driver' Is this on the start-up disc. Have looked int he divice file, and show the printer and fax, should there be a scan as well

Current Answers

Answer #1: Posted by SoCalWoman on May 18th, 2014 8:30 PM
This answer was accepted by the poster of the original question.
SoCalWoman

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Hello blugrsr,

Canon suggests using the My Image Garden software for scanning items.

You can download the software from Canon's Support Website for your printer model located <a href="http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx472#DriversAndSoftware"rel="nofollow">here</a> Then follow these steps:

  • Click on Drivers and Software inside the box
  • In dropdown box choose your Operating System, which would be Windows 8.1 for you
  • Scroll down to Software and click on the plus sign to open the submenu
  • Click on the My Image Garden to download and install onto your system
  • Once installation complete, open the My Image Garden program and you should be able to scan using this program with your printer


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Answer #2: Posted by BusterDoogen on May 18th, 2014 6:08 PM
BusterDoogen

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Go here & select the latest driver for your OS.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Canon PIXMA MX472 Manual Pages

User Manual - Page 5

... Tool 210 Canon IJ Network Tool Screen 211 Status Screen 214 Connection Performance Measurement Screen 215 Maintenance Screen 217 Network Setup of the Card Slot Screen 218 Associate Port Screen 220 Network Information Screen 221 Appendix for Network Communication 222 Using the Card Slot over a Network 223 When the Printer Driver Is Not...
User Manual - Page 18

...Manage Your Printer from a Remote Location by Using Remote UI Print easily from your computer, you can easily upload scanned images to the web. Refer to the machine over wireless LAN. ...is compatible with applications or services supporting Google Cloud Print. By using PIXMA Printing Solutions Printing with Windows RT Upload Scanned Images Easily to the Web If you use Evernote or Dropbox on ...
User Manual - Page 19

... URL (http://www.canon.com/ijsetup) for using Remote UI, you use this service from a remote location through the network, you simply connect this product from your usage environment and connection method.) 19 PIXMA Printing Solutions can also receive scanned data (PDF or JPEG) directly on a smartphone wirelessly. Print Easily from the printer. By using...
User Manual - Page 47

Also flashes while configuring the wireless LAN connection. (9) paper output cover Open to support ejected paper. (16) paper output tray Printed paper is ejected. (17) platen glass Load an original here. ... at a time. Two or more sheets of the same size and type of the paper stack. (11) front tray Load paper here. Flashes: Printing or scanning over wireless LAN.
User Manual - Page 151

... machine is enabled or disabled. Note • When this setting is activated, the printer icon is displayed on standby. (The LCD is in the screen saver mode.) 151...Windows 8, Windows 7, and Windows Vista). Timeout setting Specifies the timeout length. ◦ Bonjour settings Setting items for LAN using WSD. Note • Depending on the access point you are using wireless LAN. WSD scan...
User Manual - Page 181

.... Start up IJ Network Tool. 2. The Status screen is displayed. 5. Important • If the indicated value is not available depending on the printer you are using. • When using the machine over the wired LAN, you measure the connection performance in Printers:. 3. If you cannot monitor network status. 1. Measurement takes a few minutes. 181 Monitoring Wireless...
Fax Guide - Page 89

...be sent from the computer (Windows only). This message is displayed when Check RX FAX info in Security control under Fax settings is set to a fax information mismatch. transmission. "#003...memory dial is incorrect. FAX settings #018 Line was pressed to send a page. Try dialing again after Checking Information (Checking the Recipient's Information). #085 Try again in Machine's ...
Fax Guide - Page 100

... Windows Address Book (WAB File) Exclusively for Faxing: Select Create a new Windows Address Book file for the first time, the Setup Windows Address Book dialog box will be selected if there is no Windows Address Book file created. From the Start menu, select Search. 2. To Use an Existing Windows Address Book: Click Select existing Windows Address Book file., select an address book file...
Printing Guide - Page 67

... When you change the color balance or intensity/contrast of pattern print and adjust the color balance. Open the printer driver setup window 2. Described below is the procedure for adjusting the color balance while looking at the print results of a document, the pattern print function prints the adjustment results in a list, together with the...
Printing Guide - Page 77

The Manual Color Adjustment dialog box opens. 3. Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the pattern. 1. When you change the color balance or intensity/contrast of pattern print and adjust the intensity/contrast. Open the printer driver setup window 2. Selecting pattern print On the Color Adjustment tab, select the Print a pattern for...
Printing Guide - Page 146

... the Stop button when printing is completed. Perform printing from an external device such as a printer you use. Load paper on how to print from the external device and specify the machine as a computer or a smartphone via wireless LAN, refer to the device's or application's instruction manual. • You can also print...
Scanning Guide - Page 9

... on the Start screen to start IJ Scan Utility. Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. Starting IJ Scan Utility Note • If you have more than one scanner or have changed the connection from USB connection to start IJ Scan Utility. 9 Windows 8: Select IJ Scan Utility on...
Scanning Guide - Page 35

... in the Settings (Document Scan) dialog box. Windows 8: Select IJ Scan Utility on the Start screen, select the Search charm, then search for network connection, select one time by simply clicking the corresponding icon. Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. In addition, for...
Scanning Guide - Page 61

...data format in which to save images when scanning items by starting ScanGear (scanner driver) and how to respond after saving them. ...Scanning from My Image Garden, the setting items for Application Settings do not appear. (1) Save Settings Area File Name Enter the file name of the image to be scanned. • When the Enable large image scans checkbox is selected in Save Settings, or when Start...
Scanning Guide - Page 80

... Frames in preview. If no area is specified, only the image in Select Output Size will be saved. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in the Image Stitch Window Save Save Saves the two scanned images as one image. 80 Scan Image 1 Start Scanning Image 1 Scans the first item.
Scanning Guide - Page 84

... ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) Correcting Images and Adjusting Colors with Application Software that You are Using (ScanGear) What Is ScanGear (Scanner Driver)? Scanning with ScanGear (Scanner Driver) ScanGear (Scanner Driver) Screens Placing...
Scanning Guide - Page 87

Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) 87
Scanning Guide - Page 162

... connect two or more scanner or multifunction printers with Restrictions on the machine. • ScanGear cannot be accessed from the computer and reconnect it. 3. Turn off the machine. 2. Scanner Driver Restrictions • When using IJ Scan Utility, then import the saved files from the Insert menu. • When scanning Platen size images into Microsoft Office...
Scanning Guide - Page 171

...-Panel Settings may appear in the Scan-from the operation panel, that can select up to close the screen, then reopen it and try selecting again. • MP Drivers is completed after installing the MP Drivers 171 Exit Exits IJ Network Scanner Selector EX; to your scanner or printer is installed • Network settings of...
Scanning Guide - Page 199

... device such as a computer or a smartphone. Start scanning from the external device and specify the machine as a computer or a smartphone via wireless LAN, refer to scan from the access point mode. 199 The machine exits from an external device such as a scanner you use. Press the Stop button when scanning is completed. 5. Note • For...

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