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Canon PIXMA MP500 Support Question

Canon PIXMA MP500 Support Question

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Question posted by edithkrebs on July 22nd, 2011

Printing Error 1851

My printer keeps coming up with the Error: inner cover is open. close the inner cover and press OK.Needless to say the inner cover isn't open. I've open and closed it loads of times and pressed OK but nothing doing. My computer tells me it's: ERROR Number 1851. Printing cannot be executed because the inner cover is open.

Current Answers

Answer #1: Posted by Odin on July 22nd, 2011 9:04 AM
Odin

Member since:
April 10th, 2010

Points: 41,236,680
80
points
After being sure the cover is closed, press the Resume/Cancel button. If this doesn't work, your machine may be in need of repair. Phone Canon at 800-828-4040.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MP500 Manual Pages

MP500 User's Guide - Page 5

... not intended to be, nor should they are subject to an Exif Print-compliant digital camera, the camera's image data at the time of Canon Inc. © 2005 Canon Inc. This machine supports Exif 2.2 (also called "Exif Print"). Model Name K10264 (PIXMA MP500) 3 As an ENERGY STAR partner, Canon Inc., has determined that it will...
MP500 User's Guide - Page 20

... to normal operation after a printing error was resolved, or if paper jams are displayed on page 55. (19) [Black] Starts black & white copying, or photo scanning. (20) [Color] Starts color copying, photo printing, or scanning. 18 Before Printing Chapter 1 Restores the machine to crop the photo that is displayed. (16) [OK] Finalizes your selection for...
MP500 User's Guide - Page 28

... also select the paper source with the print side facing UP. (2) Align the paper stack against the Cover Guide on page 115. 2 Prepare to load paper. (1) Open the Paper Support, then pull out the Paper Support Extension to support the paper. (2) Press the Open Button to Printer Driver Guide. 3 Load the paper. (1) Load the paper into the Auto Sheet...
MP500 User's Guide - Page 34

... source with the printer driver. Note After printing, to the Printer Driver Guide. 32 Before Printing Chapter 1 (1) Note If the Cassette has been extended to accommodate page sizes larger than 5" x 7", the front edge of the Cassette will extend beyond the front of the machine. 6 Prepare the Paper Output Tray. (1) Press the Open Button to open the Paper...
MP500 User's Guide - Page 56

... search method. z To exit Search mode, select from a Memory Card Chapter 3 z When using or , only the photos shot on page 86. z If you want to print, then press [OK]. (2) Use [ ] or [ ] to print. See "Date display" on the specified date or within the specified date range can choose to display and...
MP500 User's Guide - Page 70

...displayed on the LCD of the 2 Press [SET] on the LCD of the digital camera. 68 Printing Photographs Directly from a Compliant Device Chapter 4 The print setting menu is correctly connected, the...method and troubleshooting, refer to print in replay mode. will not change to replay mode, refer to the manual supplied with the camera. z For print error messages, see "Connecting to ...
MP500 User's Guide - Page 76

...the Direct Print Port. 3 Display the Bluetooth settings screen. (1) Press [Menu]. (2) Use [ ] or [ ] to select and then press [OK]. (3) Use [ ] or [ ] to select and then press [OK]. (4) Use [ ] or [ ] to select and then press [OK]. 4...to be set the machine name on the Bluetooth device is "Canon MP500-2." Presence of the communication equipment. Selecting will enable a passkey to ...
MP500 User's Guide - Page 79

... function. 7 Print the document. (1) Click [Print] or [OK]. z Click [Cancel Printing] on page 19. See "Turning on the Machine" on Canon IJ Status Monitor to turn on the [Page Setup] tab. To show Canon IJ Status Monitor, click [Canon MP500 Series Printer] on the machine. Note (1) z You can cancel a print job in Mac® OS X v.10.3.x. 1 Press [ON...
MP500 User's Guide - Page 80

... [Paper Feed Switch] is selected in the Cassette. 4 Create a document or open a file to your document from [Print Mode]. 78 Printing from the Auto Sheet Feeder. The [Page Setup] dialog box opens. (2) Confirm that the Auto Sheet Feeder Lamp is lit when loading paper in the Auto Sheet Feeder and the Cassette Lamp is fed...
MP500 User's Guide - Page 107

... z "Error No.: 1851 is Displayed" on page 132 z "Error No.: 1856 is Displayed" on page 132 z "Error No.: 2001 is Displayed" on page 133 z "Error No.: 2500 is Displayed" on page 133 z "For Windows Users" on page 133 If an error occurs when the machine is connected to a computer When an error occurs in printing such as the printer...
MP500 User's Guide - Page 114

... The size of the Document Cover. Open the printer properties dialog box. 2. Note When Reduce spool data size is set on the Platen Glass. In the [Print] dialog box, select [Duplex Printing & Margin] from the digital camera, or the your computer. See "Loading Documents" on page 39. The Platen Glass or inner side of the Clean the...
MP500 User's Guide - Page 115

... down. 5. Unfold the paper, and load the paper in half. 4. Action If the inside the machine are stained, wipe ink off the machine. Press [ON/OFF] to turn on the machine, then remove any paper from the and press [OK]. 6. If protrusions inside of the machine is dirty, printed paper may be sure to turn...
MP500 User's Guide - Page 132

... 11 Load paper and press the [OK]. When the Alarm Lamp is not ready. Click the [Ports] tab (or the [Details] tab) to the Scan Guide. Action Ensure that the paper source (the Auto Sheet Feeder or Cassette) is indicated. A USB port is selected if either [USBnnn (Canon MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer)] (where...
MP500 User's Guide - Page 133

... is securely connected to "An Error Message is correct. Follow the procedures described in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to ensure that it directly to the computer and try printing again. The page sizes that the page size of the loaded paper is Displayed on the...
MP500 User's Guide - Page 134

...is open when starting regular printing. Press the [OK] to contact the Canon Customer Care Center as soon as possible. „ Error No.: 1851 is Displayed Cause Inner Cover is almost full. Action Close Inner Cover, press [OK] on the [Print] dialog box. Canon recommends to cancel the error so that page again. 132 Troubleshooting Chapter 11 If [MP500] does not appear on the [Printer...
MP500 User's Guide - Page 136

... the machine emits any unusual sound, smoke, or odor, turn it off immediately. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP500 z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any warranty regardless of the workarounds in...
MP500 User's Guide - Page 140

...time, pack the machine using protective material and place inside a sturdy box. Important Pack the machine with the Print Head and ink tanks left installed. z Deleting the Printer Driver Guide The Printer Driver Guide is deleted when the printer driver is displayed, click [OK...] (or [Programs]), [Canon MP500 Manual], and then [Uninstall]. 2 Click [OK] when the confirmation message appears....
MP500 User's Guide - Page 145

... the FCC Rules. Use of shielded cable is subject to comply with the limits for help. One Canon Plaza, Lake Success, NY 11042, U.S.A. FCC Notice PIXMA MP500: K10264 This device complies with the instructions, may cause undesired operation. Operation is required to the following measures: - Warning Do not make any interference received...
MP500 Easy Setup Instructions - Page 1

.... This procedure is left open for PhotoStudio. Align the paper with printing may occur. 2 Insert the ink tanks. (2) Twist off and discard the orange protective cap located on the print head lock lever. 3 Close the Inner Cover and the Scanning Unit (Printer Cover). (1) Press [ ] or [ ] to register your products. 5 Prepare the Print Head. (1) Remove the print head from its lamp lights...
MP500 Easy Setup Instructions - Page 2

...Cover of the Cassette. A4 8.5" x 11" (Letter) B5 Load ...Open]. Press the [ON/OFF]. 2. Press [ON/OFF] to load paper. 2 Adjust the size of the machine. Click Click Click Step 3: Connect the USB cable. 1 When the [Printer...MP500] from the pop-up menu. When loading A5- If the installer in the [Printer List], the printer... then the [Printer Setup Utility] ([Print Center] when...

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