Get support for Canon PIXMA MX432

Canon PIXMA MX432 Support Question

Canon PIXMA MX432 Support Question

Find answers below for this question about Canon PIXMA MX432.
Need a Canon PIXMA MX432 manual? We have 11 online manuals for this item!
Question posted by keoni730 on January 21st, 2013

My Printer Keeps Telling Me To Load Paper, I Have Loaded Paper, Not Working

My printer keeps telling me to load paper, i have loaded paper, yet it still continues to give me that same message.  I have unplugged it, rebooted it, yet no results.  i need help please. 

Current Answers

Answer #1: Posted by officer140 on February 11th, 2013 2:42 PM
This answer was accepted by the poster of the original question.
officer140

Member since:
February 11th, 2013

Points: 1,100
1,100
points
Had the same issue, called Canon tech support 800-652-2666.  These were the steps: Remove all paper. Power off the unit, then unplug it.  Press the power button 5x to discharge any electricity still in the unit.  All of that is probably unnecessary considering it was just prior to me opening it up to give them my serial # that was inside.   Plug the unit in and power it on.  Wait for it to go through it's normal procedure and when it get to the main menu, put 3 good sheets of paper in the paper slot on the bottom.  No fancy paper.  Now press the tool icon (left of the screen, bottom right icon of the 4 icons) and scroll right until you get to maintenance.  Once there, click "OK" then scroll right until you get to "Roller Cleaning".  Click "OK".  This should start the cleaning process.  If you're lucky, all three sheets will go through 1 by 1.  That was the end of my conversation with them.  I'm still under warranty so my unit is replaceable.  However, after hanging up, I went to print and it printed 1 page and asked to load paper again (had paper in).  So I went through the menu and, in maintenance, selected cleaning (didn't have paper in at this point).  Then after that process, I selected deep cleaning (during this process, it requested paper to be loaded). It took the paper without issue.  After that, I printed 2 sheets from my email and made 2 copies from the machine itself.  No problems!  Hope this helps.  You have a 12 month warranty on the unit.  They replace the whole unit if it's defective. 

Related Canon PIXMA MX432 Manual Pages

Guide for Printer Setup for Network - Page 1

Setup Guide This guide provides information for setting up a network connection for Connection Printer Setup Setup Procedure Selection Push Button Method WPS Troubleshooting Wireless Connection Preparation for the printer.
Guide for Printer Setup for Network - Page 2

...is connected to the access point (A) (or wireless network router) you want to connect your printer to. • The configuration, router functions, setup procedures and security settings of ...your network administrator. • Take added care when connecting to a network that the printer is turned on the printer. 2. For details, refer to the manual of your network device or contact its ...
Guide for Printer Setup for Network - Page 3

Press the OK button. The printer will automatically search for access points supporting WPS (Wi-Fi Protected Setup). Press the OK button. 6. The (blue) Wi-Fi lamp (A) lights up when wireless connection is enabled. 4. Select LAN settings. 5. Select Wireless LAN setup. 7. c Setup Procedure Selection Push Button Method → d-A WPS → d-B
Guide for Printer Setup for Network - Page 4

... the OK button on pressing the WPS button, refer to the access point. 3. For details on the printer within 2 minutes. The network connection setup is now complete. Press and hold the WPS button on the printer flashes while searching for about 5 seconds). When the left screen appears, press the OK button...
Guide for Printer Setup for Network - Page 5

For details on the printer within 2 minutes. Select Push button method. 4. Press the OK button. 5. The network connection setup is now complete. Press the OK button on ...manual. 6. Press the COPY button (A). Press the OK button. 3. Select WPS. 2. d-B WPS d Connection Using WPS 1. Press and hold the WPS button on the printer flashes while searching for about 5 seconds).
MX430 series Specifications - Page 1

... for others , both in height Legal size: max. 5 sheets (20 lb/75 gsm paper), up to PC *2 The wait time for Windows 7/Windows Vista/Windows XP) Maximum scanning size... on the installation environment and location. Specifications are a theoretical maximum transmission speed between the printer and an equivalent network device, and do not indicate the actual transmission speed obtained. ENGLISH...
MX430 series Especificaciones [Spanish Version] - Page 1

... 0.04 inches/1 mm in height Legal size: max. 5 sheets (20 lb/75 gsm paper), up to 0.16 inches/4 mm in height Other sizes: 1 sheet K10375 Fax Specifications Applicable... Wireless LAN: IEEE802.11n/IEEE802.11g/IEEE802.11b *5 *1 A computer that complies with the Canon inkjet printer. installation. About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after every 20...
Quick Guide - Page 6

... you want to learn how to learn about. Example: When you want to load paper Enter "(your product's model name and a support code. Note • The displayed screen may vary. • Searching for Functions You can obtain more accurate search results by entering your product's model name and a keyword for target pages in...
Quick Guide - Page 8

.... When Using Image Display • When using Mac OS X v10.8. Keep these points in Image Display or to edit/print selected items, you need to image analysis of My Image Garden appears; Internet connection is required depending on your scanner or printer. When you must agree to image analysis of My Image Garden...
Quick Guide - Page 23

... the selected function to display the Preferences dialog. (4) Button Area (Preferences Dialog) Displays the Preferences dialog. (Help) Opens this guide. (Close) Closes the Main Menu. 23 Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog is displayed. Start Starts the selected application, opens...
Quick Guide - Page 29

.... Click to display a list of the Main Menu. • Click the printer/scanner model name displayed in the Registered Model Name area in the Preferences dialog may... at the bottom of Quick Menu compatible scanners installed on your computer. 29 Select Model Printer Displays the printer model name. in the Shortcut Menu, then click Preference... Click to use . Display the ...
Quick Guide - Page 30

... Menu to display a notice screen in the Main Menu. In that case, select one inkjet printer is the model name.) Note If an all-in the Region or Country Settings dialog. For USB... can save the Email address and Password, your login information will be automatically selected for Printer, the same printer will be sent automatically from the next time you click OK in -one according to use...
Quick Guide - Page 32

... driver is not installed on how to your computer. • The printer/scanner driver installation is not complete. The printer/scanner was off while installing the driver. 32 Troubleshooting Printer/Scanner Does Not Appear in the List Printers and scanners do not appear in the Select Model list of the above points apply, then...
Quick Menu Guide - Page 6

...'s model name) 1000" Search Tips You can search for target pages by entering your product's model name) load paper" in the search window and perform a search • Troubleshooting Errors You can obtain more accurate search results by entering keywords in this guide. Enter keywords in the search window and perform a search 6 You can...
Quick Menu Guide - Page 8

...license agreement, then click I Agree. 3. Keep these points in mind. • Refer to... click OK. • When Image Display is required for the first time, you need to download My Image Garden. Internet connection is not displayed, click Menu. (Start... In this guide, descriptions are mainly based on your scanner or printer. You can download My Image Garden from the Canon website. General...
Quick Menu Guide - Page 23

... Menu Adds the selected function to display the Preferences dialog box. (4) Button Area (Preferences Dialog Box) Displays the Preferences dialog box. (Help) Opens this guide. (Close) Closes the Main Menu. 23 Click to the Shortcut Menu. (3) Model Name Area The printer/scanner model name registered in the Preferences dialog box is displayed.
Quick Menu Guide - Page 30

... Preference... Scanner Displays the scanner model name. Preferences Dialog Box You can register a printer/scanner model, region, language, etc. in the displayed menu. • Click (Preferences... Note The information set in the Shortcut Menu, then click Preference... Select the printer you want to Canon when accessing a website, etc. Display the Preferences dialog box by one of ...
Quick Menu Guide - Page 31

... to display a list of Residence Region or Country Settings Displays the Region or Country Settings dialog box in which you click OK in -one inkjet printer is update information, the NEW mark 31 Start Quick Menu when Windows starts Select this checkbox to allow Quick Menu to access the Canon website...
Quick Menu Guide - Page 33

... sure that case, double-click (Quick Menu) in the following cases. The printer/scanner was not connected to your printer/scanner manual for details on the desktop to bring the Shortcut Menu to a place...that none of the Preferences dialog box in the notification area on how to install the printer/scanner driver. After bringing the Shortcut Menu to the front, it does not overlap with ...
Setup Guide - Page 2

... more sheets of A4 or Letter-sized plain paper 1. AirPrint and Printer Firmware Setup Guide •Checking the Firmware version What to do before performing the Firmware Update Procedure Check to see if you need to prepare: a sheet of A4 or Letter-sized plain paper are loaded in the front tray. 3. Replace the ink cartridge...

Similar Questions

Getting Paper Jam Message With No Jammed Paper In Site.
After printing one page, the printer sounded like it was catching something so I pulled the spare pa...
(Posted by backerm 8 years ago)
Need Help Getting Printer Back Online.
I'm getting error #300... printer is offline. I've tried turning computers & printer off and bac...
(Posted by ellenmdoll 8 years ago)
I Keep Getting Paper Jam Message, But There Is Nothing In The Rear Tray?
Is there a way of opening up to see where the rollers are if bit of paper in there?
(Posted by dnrobert 11 years ago)
Ask a New Question
Use the box below to post a new question about this Canon product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Canon Manuals

Find free Canon PIXMA MX432 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Canon Reviews

View thousands of Canon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Canon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Canon customer service rankings, employee comments and much more from our sister site.

Canon Recalls

Find comprehensive Canon recall information updated hourly on RecallOwl.com.