Canon PIXMA MP500 Support Question
Canon PIXMA MP500 Support Question
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Question posted by kretcte on November 9th, 2013
Canon Pixma Mp500 With A Error 6a00 How Do I Fix It?
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Related Canon PIXMA MP500 Manual Pages
MP500 User's Guide - Page 3
... Device 63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67
5 Printing Photographs from a Wireless Communication Device 70 ...Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems Scanning 126 An Error Message Appears on the Screen 130 If You Cannot Resolve the Problem ...
MP500 User's Guide - Page 5
...made regarding non-Canon products was compiled from publicly available information. Disclaimer
Canon Inc. All information regarding the accuracy thereof. Model Name
K10264 (PIXMA MP500)
3 Specifications are...the ENERGY STAR guidelines for enhancing the communication between digital cameras and printers. All statements, technical information and recommendations in any guides or related ...
MP500 User's Guide - Page 75
... the machine. z When you are required to enter the passkey, enter the initial value "0000." z If you select the device name, select the initial value "Canon MP500-1." Bluetooth settings" on page 21.
(3) Ensure that the proper paper source is selected. Note
The mobile phone supporting the OPP (Object Push Profile) or BIP...
MP500 User's Guide - Page 76
The printing speed may change depending on the machine. When you are required to enter the new passkey again. The initial value is "Canon MP500-2." Setting a passkey will prevent incorrect access from other Bluetooth devices. It is possible up to about 32.8 ft/10m depending on the screen of this ...
MP500 User's Guide - Page 79
... of the [Paper Source] settings, refer to view the Printer Driver Guide. [Instructions] is only displayed when the Printer Driver Guide is installed. z Selecting the [Preview before printing] check box displays a preview screen that allows you use. To show Canon IJ Status Monitor, click [Canon MP500 Series Printer] on the [Page Setup] tab.
Some application softwares...
MP500 User's Guide - Page 108
...Ink Tank" on page 88. See "Replacing an Ink Tank" on page 88.
If this error still remains, the Print Head may be recognized.
Once the waste ink absorber becomes completely full,...Replace the ink tank and close the Scanning Unit (Printer Cover). If the Inner Cover is off ).
z More than one ink tank of the machine. Canon recommends to replace a particular part of the following ...
MP500 User's Guide - Page 109
... Head alignment. Align the Print Head so the Paper Output Slot will release the function for detecting the remaining ink level.
Canon shall not be exposed directly to clear the error, then load one sheet of your camera. Press the [OK] on the Auto Sheet Feeder.
Using refilled ink tanks are clogged...
MP500 User's Guide - Page 119
...
117 z If the paper tears and a piece remains inside the machine, open the Scanning Unit (Printer Cover) and remove it back on the machine in step 1, you cannot pull the paper out,... to touch the components inside the machine, or if the paper jam error continues after removing the paper, contact the Canon Customer Care Center.
Be careful not to the following procedure.
Paper Jams...
MP500 User's Guide - Page 120
... Rear Cover. 4.
When you cannot remove the paper or if the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the Canon Customer Care Center.
118
Troubleshooting
Chapter 11
If you have turned off and turn the machine off and on the machine in...
MP500 User's Guide - Page 121
... the following procedure. 1.
Slowly pull the jammed paper out while pulling the green cover toward you cannot remove the jammed paper or the error still persists, contact the Canon Customer Care Center. If any paper is loaded in the Auto Sheet Feeder one sheet at a time. If you cannot remove the paper...
MP500 User's Guide - Page 122
..." on the power. Remove the paper according to turn on page 60.
120
Troubleshooting
Chapter 11
If you cannot remove the jammed paper or the error still persists, contact the Canon Customer Care Center. Action
Load 4" x 6" / 101.6 x 152.4 mm media in the Cassette jams inside the machine.
MP500 User's Guide - Page 123
... the model of the camera. If you are using a non-Canon PictBridge compatible camera and not sure how to the machine. For clearing an error from the machine, see "If printing surface abrasion is not resolved even after connected to clear the printer error from the camera, confirm the message displayed on page 116...
MP500 User's Guide - Page 124
... 89. z The ink tank may not be damaged if printing is low. Replace the ink tank. Error Message On Camera
No print head
Action
The Print Head is replaced, you are recommended to contact the Canon Customer Care Center as early as possible. Select "Continue"*1 in red) of each lamp and take...
MP500 User's Guide - Page 125
...and then try printing again. While printing a document through infrared communication. Printer error
An error requiring servicing might have occurred.
Printing through Wireless Communication
The following are ...cm from the power supply.
Chapter 11
Troubleshooting
123
If the same error occurs, contact the Canon Customer Care Center.
*1 To resume printing, you can occur and...
MP500 User's Guide - Page 127
...-SPEED USB Hub"
Cause
Action
You connect to an error, restart your environment is not fully compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided under USB 1.1.... 2.0 Hi-Speed cable.
Cause
The computer has an old version of the software installed. (Canon MultiPASS is registered as a program in the manual of that your computer environment supports USB 2.0...
MP500 User's Guide - Page 132
... lamp on again.
„ Writing Error/Output Error/Communication Error
Cause
Machine is not selected correctly, use [Feed Switch] or the printer driver to change the port setting according to match
the originals.
An Error Message Appears on page 105.
A USB port is selected if either [USBnnn (Canon MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is...
MP500 User's Guide - Page 134
... following the procedures described in the Printer Setup Utility Help in the machine. If [MP500] does not appear on the machine.
„ Error No.: 1856 is Displayed
Cause
During regular printing, Inner Cover is replaced.
Canon recommends to contact the Canon Customer Care Center as soon as possible.
„ Error No.: 1851 is Displayed
Cause
Inner...
MP500 User's Guide - Page 136
... technical support to repair or disassemble the machine yourself.
134
Troubleshooting
Chapter 11 Never attempt to satisfy customers. Before contacting the Canon Customer Care Center, confirm the following:
z Product name: PIXMA MP500
z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any of whether...
MP500 User's Guide - Page 140
... deleted when the printer driver is displayed, click [OK] to restart your computer.
If you to restart your computer is deleted.
Caution
Do not transport or store the machine on -screen manuals from the [Go] menu. (2) Double-click the [Canon Utilities] folder, and then the [IJ Manual] folder. (3) Drag the [MP500] folder into...
MP500 User's Guide - Page 145
.... One Canon Plaza, Lake Success, NY 11042, U.S.A.
If this guide. Warning
Do not make any interference received, including interference that interference will not occur in Subpart B of Part 15 of the FCC Rules. Note
This equipment has been tested and found to Part 15 of the FCC Rules.
FCC Notice
PIXMA MP500: K10264...
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