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Canon PIXMA MP490 Support Question

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Question posted by bobbiforest33 on August 29th, 2015

Error 6000 Solution

6000 Printer Error. Says To Power Off And On. If That Doesn't Solve Problem See Manuel..

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Answer #1: Posted by Odin on August 29th, 2015 12:38 PM

This answer was accepted by the poster of the original question.

Odin

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Canon, at http://www.canon-europe.com/support/consumer_produ..., offers the following:

Resolution:

Turn off the printer.
Disconnect the power cable.
Open the printer cover.
Check for any orange protective tape or white polystyrene and remove if necessary.
Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
Close the cover.
Reconnect and turn on.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page....

If professional service is needed, you may of course use any service facility you like. For a referral to one authorized by Canon, phone 800-652-2666.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by hzplj9 on August 29th, 2015 12:41 PM

hzplj9

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Check the canon link for more info. If you are connecting to a Windows 8 system you may have to re-install your driver.

http://goo.gl/tg348x

Hope that helps.

Related Canon PIXMA MP490 Manual Pages

Guía de inicio [Spanish Version] - Page 30

... Power consumption External dimensions Weight Canon FINE Cartridge Multiple copy Intensity adjustment Reduction/Enlargement Scanner driver Maximum scanning size Scanning resolution Gradation (Input/Output) General Specifications 4800* (horizontal) x 1200 (vertical) * Ink droplets can be used at minimum. Since the Hi-Speed USB interface is fully upwardly compatible with the Canon inkjet printer...