Error Code 1300, No Paper In Tray. But There Is Paper- How Do I Override This

There are 3 possible codes; 1300= Error fromt the ASF (Auto Sheet Feeder). 1303= Error Paper Jam in rear guide in the Duplex transport area in the rear of printer. 1304=Error-Paper Jam feeding from lower cassete paper tray. If you've not seen the error code on your PC, remove the paper that was fed, press the Resume. Unplug the printer for 3+ minutes, then turn it on and attemp to print something from you PC and watch for an error code.

All of these "Paper Jam" error are due to misallinged or damaged sensors in the lower paper path. You can check the rear one by removing the rear turn around cover. Use a flashlight to look inside about 1-2" from the left edge as you look from the rear. There is a very small black plastic lever that is pushed up out of the way when paper is feed. This lever breaks the path of a photocell/LED pair and signals the logic board that paper was successfully fed to the power rollers. If it does not get this signal, it believes there is a paper jam.

If this is broken or the spring that holds it in place has come off, it will not work. You need to take the printer apart and fix it. Click on my USER ID and send me an email and I will provide you more infomration.

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