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Question posted by danamorr on June 7th, 2015

Is Anyone Else Having Trouble Capturing Pictures From Video Using Canon Mg5320?

Canon MG5320 shuts down when I click the "Capture Pictures from Video" link. I recently upgraded to MAC Yosemite and seem to have a lot of problems with Canon software, from attaching my camera to MAC, scanning and now capturing pictures from video.

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Answer #1: Posted by hzplj9 on June 8th, 2015 2:19 PM

hzplj9

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It could be an issue with your network set-up. I have placed a link to the network set-up documentation which may offer a solution. There are other manuals available on the same site.

http://www.manualslib.com/manual/538367/Canon-Pixma-Mg5320.html?page=2#manual

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MG5300 series Specifications - Page 1

...positions, Auto intensity (AE copy) Reduction/Enlargement 25 % - 400 % (1 % unit) Scan Specifications Scanner driver TWAIN/WIA (for printing only. *5 Setup possible through Standard setup, WPS... Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Windows 7, then install the bundled software again. • Some functions may be used at ...

Installation Guide - Page 4

.... • In an office setup, consult your network administrator • If you have trouble with the network connection, refer to a network that is not protected with security measures, ... "Ad-hoc connection," which establishes a direct connection to the computer over a wireless connection without using an access point, is a risk of the network device vary depending on the same network segment...

Installation Guide - Page 5

Connection fees may appear that Canon software is turned on as the administrator (or a member of the Administrators .... If such a warning message appears, set the security software to the computer's hard disk. Installing the Drivers & Software > Software Installation To use the machine by connecting it to a computer, software including the drivers needs to be copied (installed) to ...

Quick Guide - Page 3

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Quick Guide - Page 5

...of Microsoft Corporation in the U.S. and other countries and is used under license. • Google Cloud Print, Google Chrome, ...trademark of Bluetooth SIG, Inc., U.S.A. and other countries. • Mac, Mac OS, AirPort, Safari, Bonjour, iPad, iPhone and iPod touch are...Cisco in the U.S. and/or other countries. and licensed to Canon Inc. • All other countries. • Internet Explorer...

Quick Guide - Page 8

... depending on your scanner or printer. Internet connection is not displayed, click Menu. (Start Image Display) in the Shortcut About Downloading My Image Garden • To display recommended items in Image Display. 1. When Using Image Display • When using Mac OS X v10.8. You can download My Image Garden from the Canon website. Internet connection fees apply...

Quick Guide - Page 12

... Refer to "Main Menu" for how to save function icons to use . Access to the Canon website starts depending on the function icon you want to the Shortcut Menu. 1. On the Icon Bar in the Shortcut Menu, click the function icon you clicked. Starting Applications from Quick Menu In Quick Menu, you can start...

Quick Guide - Page 14

Note When the function you want to use is not displayed, click display the hidden icons. (Back/Next) to the Canon website starts depending on the function icon you clicked. Access to Related Topic Shortcut Menu Operations 14 The application starts or manual opens.

Quick Guide - Page 29

... a list of the following operations. • Control-click (Open Main Menu) in the Main Menu. • Click Preference... Display the Preferences dialog by one of Quick Menu compatible printers installed on your computer. Select the scanner you want to use . from the Canon Quick Menu. Click to use . Click to Canon when accessing a website, etc. in the Preferences dialog...

Quick Guide - Page 30

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Quick Guide - Page 31

... settings. 31 OK Applies the settings and closes the Preferences dialog. If you do not agree, you cannot use this function. Important In order to use this function, the following information will be sent to Canon: your product name, OS information, regional information, language information, and information that you have agreed to receive...

Quick Menu Guide - Page 3

.... • Although the contents of this guide have been prepared with the product when using a product that is prohibited. • In principle, Canon shall change or delete the contents of Options to display the menus. 2. In addition, Canon may suspend or stop the disclosure of your Web browser to display the menus. How...

Quick Menu Guide - Page 5

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Quick Menu Guide - Page 8

... the displayed license agreement, then click I Agree. 3. You can download My Image Garden from the Canon website. Internet connection is required for the first time, you need to download My Image Garden. Keep these points in mind. • Refer to the Canon website for selecting the folders to be used. The screen for products...

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Quick Menu Guide - Page 14

Quick Menu Guide - Page 29

... display a menu containing the following commands. Start Image Display Starts Image Display, if My Image Garden is installed. About Displays the About Canon Quick Menu dialog box. Displays the Preferences dialog box. Note Double-click (Quick Menu) to fully utilize Quick Menu. Right-click it is installed. Quit Quick Menu Quit Quick Menu.

Quick Menu Guide - Page 30

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Quick Menu Guide - Page 31

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Quick Menu Guide - Page 32

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