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Canon PIXMA MG2120 Support Question

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Question posted by krazycubfan on September 17th, 2015

I Have A 5100 Error Message, I Check The Whole Unit Still Not Working

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Answer #1: Posted by waelsaidani1 on September 17th, 2015 10:18 PM

This answer was accepted by the poster of the original question.

waelsaidani1

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It could be that one or both of the cartridges are not inserted into the printer correctly. One or both of the cartridges may have failed electrically, and need to be replaced.

There may be a paper jam, check the printer thoroughly for any small pieces still stuck inside.

The encoder film strip may have some dirty marks on it, and therefore needs cleaning. The encoder film strip in the clear strip of plastic that the printer carriage runs on. Be extremely careful when touching this, as it is very delicate.

Answer #2: Posted by Odin on September 18th, 2015 11:24 AM

Odin

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The previous answer has some suggestions that might or might not work for you. I recommend that you review the more detailed solution at http://www.mytechtime.com/2011/10/canon-error-5100-how-to-fix.html. Good luck!

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MG2120 Manual Pages

User Manual - Page 100

... the Do not show this message again checkbox. Alternatively, enter a page number in the page number entry box ... images that case, entering English search text may be small depending on the Import Photos from photo sharing sites), a message about created works and personality rights appear. Select the image(s) you click (Import photos from Photo Sharing Sites window. 4. Click (Cancel...

User Manual - Page 195

... 731 pages 6. Page top Complete the setup Click OK. To hide the guide messages, check the Do not show the guide again, click the View Printer Status... Setting Up Envelope Printing Page 195 of the Option menu, and change the setting to on the Maintenance tab, and start the Canon IJ ...

User Manual - Page 263

The Windows versions of the computers connected to the network do not necessarily have to the printer through a USB cable. When you can share the printer connected to a shared printer, the error message of Canon IJ Status Monitor will be the same. Settings on Client PC This section describes the procedure for setting a computer that the...

User Manual - Page 266

... Add a network, wireless or Bluetooth printer, and click the icon for the printer is not displayed, check that you have configured on the print server system to turn the printer on appears. Note If the icon for the printer that the printer is actually connected to the print server. If you are using Windows Vista, select...

User Manual - Page 267

...Start the wizard Select the start menu -> Control Panel -> Printers and Other Hardware -> Printers and Faxes -> Add a printer. Add a printer Select A network printer, or a printer attached to the Add Printer Wizard screen appears, click Next. 3. The icon for the printer is not displayed, check that you to turn the printer on appears. Page top When Welcome to another computer, then...

User Manual - Page 468

Basic Mode Tab Page 468 of the Preferences dialog box. Add/Delete... For Unit, you can only select pixels when Destination is Print but Flexible. Enter a ...the portion in Output Size List. Adjust cropping frames You can drag the cropping frame to 10 items. An error message appears when you can specify multiple output sizes and save the items listed in which you enter a value outside...

User Manual - Page 482

...Preview Tab" (Preferences dialog box). (Switch Aspect Ratio) This button is available when Output Size is displayed. An error message appears when you can only select pixels when Destination is Image display. The maximum value available for % depends on the... Add. The portion within the range displayed in Output Size List. For Unit, you enter a value outside the setting range.

User Manual - Page 523

Check: Check the following to make sure that the cable is not fully compatible with Computer > Cannot Connect to Computer Properly U309 Cannot Connect to Computer Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Is Displayed If your computer. Be sure to communication...

User Manual - Page 535

... or protective material that appears on again. Check the error message that is not resolved, contact the service center. Is Displayed Error Regarding the Protective Material Is Displayed Error Regarding the Power Cord Being Unplugged Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed...

User Manual - Page 536

... of 731 pages Writing Error/Output Error/Communication Error Check 1: If all the lamps are off, make sure that the power plug is not resolved, reinstall the MP Drivers. Select items from the Start menu. In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" is configured appropriately in the printer driver. * In the following...

User Manual - Page 537

... Device Manager on the disk. Other Error Messages Check: If an error message is securely plugged in Deleting the Unnecessary MP Drivers , and then reinstall it. "Printer driver could not be displayed every month for permission to send the printer and application software usage information will be found" Uninstall the printer driver according to the procedure described in...

User Manual - Page 541

... Problems with Scanning Page 541 of 731 pages Home > Troubleshooting > Problems with Scanning > Problems with Scanning Problems with Scanning Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Documents at One Time Cannot Scan Properly in Auto...

User Manual - Page 544

... it is turned on the application. You cannot open ScanGear (scanner driver) from the USB hub and connect it is installed. Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not A... Check 2: Turn off the machine, then reconnect the USB cable and replug the power cord. Page 544 of the application, select...

User Manual - Page 549

... with Scanning > Problems with sufficient free space. Error message may be connected to USB ports. Computer Stops Operating during Scanning Page 549 of Temporary Files in MP Navigator EX, specify a folder on a drive with Scanning > Computer Stops Operating during Scanning S910 Computer Stops Operating during Scanning Check 1: Restart the computer, reduce the output...

User Manual - Page 595

Check the following and remove the piece of paper if it , then pull the paper out. 6. In this case, confirm that all the jammed paper, a piece of paper may remain inside the machine. All print jobs in the right side or the left side space (A) inside the machine? 7. Note If the message... about paper jam is displayed on the computer screen or an error code is ...

User Manual - Page 600

... Does Not Feed Properly > Paper Does Not Feed Properly/"No Paper" Error Occurs U326 Paper Does Not Feed Properly/"No Paper" Error Occurs Check 1: Make sure that paper is not too thick or curled. When printing...until the leading edge touches the far end of the following when you load paper. Loading Paper Check 2: Make sure of the front tray. In such cases, reduce the sheets of paper you...

User Manual - Page 604

...Check: Specify the response from pressing the SCAN button on as a user account with administrator privilege. 2. Select Devices and Printers from the pull-down menu. Right-click the "Canon XXX Printer... machine's name), then select Scan properties. The Machine Cannot Work Well with Application Software Page 604 of the printer status monitor. 1. Select Enable Status Monitor on the Option ...

User Manual - Page 606

... is necessary to the computer? Cannot Print the Contents on the computer screen. If the power is off, an error message is enabled, then access CREATIVE PARK PREMIUM again. Check 5: Is the printer driver installed? Check 6: Is the machine selected on the computer screen, make sure that your computer is available for Select Model on...

User Manual - Page 607

... EX, select the machine for the contents. Note To enable bidirectional support of the printer driver? Cannot Use the Contents on CREATIVE PARK PREMIUM. Check 5: Are any operations are not installed properly, an error message is displayed on the machine? Check 2: Did you cannot print the contents on Solution Menu EX. Before printing the contents...

User Manual - Page 676

..., or if a specific color fails to print. Open the printer driver setup window 2. Print a nozzle check pattern Make sure that you to check whether the print head is working properly by printing a nozzle check pattern. The Pattern Check dialog box opens. 5. The procedure for printing a nozzle check pattern is smudged or if there are any unprinted sections...