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Canon MX310 Support Question

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Question posted by jiwE25983 on December 19th, 2013

Canon Mx310 Wont Recognize Color Ink Cartridge

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Related Canon MX310 Manual Pages

MX310 series Quick Start Guide - Page 4

... energy efficiency. and other countries. Canon PIXMA MX310 series Office All-In-One Quick Start Guide. with all rights reserved. Disclaimer Canon U.S.A., Inc. No representation is a...Canon Inc. has reviewed this manual thoroughly in the U.S. and other countries. About Consumables Consumables (ink tanks / FINE Cartridges) are trademarks of Canon U.S.A., Inc. © 2007 Canon...

MX310 series Quick Start Guide - Page 63

...the bottom of a FINE Cartridge. Note If the straight line is misaligned or the Print Head position is installed properly. See "Getting the Ink Status Information" on page...Replacing FINE Cartridges" on FINE Cartridges are probably clogged. Routine Maintenance 59 Routine Maintenance When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect,...

MX310 series Quick Start Guide - Page 65

... print head nozzles need cleaning. See "Replacing a FINE Cartridge" on page 62. Example: When lines are missing, the print head nozzles need cleaning. Examining the Nozzle Check Pattern Examine the nozzle check pattern, and perform cleaning if necessary. Example: When white streaks appear (Color ink) 2 When cleaning is insufficient. Routine Maintenance 61 Note...

MX310 series Quick Start Guide - Page 70

... machine cannot print if the wrong type of it . Ink has run out. BLACK INK LOW COLOR INK LOW CHECK INK U163 BLK COL CHECK INK U162 BLK COL Ink is displayed on page 78 and confirm how to detect the remaining ink level. You can check the current ink level by pressing the COPY, SCAN, or FAX button...

MX310 series Quick Start Guide - Page 71

The statuses of a Color and Black FINE Cartridges may have a new FINE Cartridge available. Ink may not be displayed. We recommend that ...Canon IJ Printer Utility (Macintosh). (A) (A) Confirm whether any symbols are displayed here. z Ink is low while printing in fax mode z Ink is low while receiving a fax in fax mode (the received fax is stored in "FAX SETTINGS" of each FINE Cartridge...

MX310 series Quick Start Guide - Page 72

... have pressed the Stop/Reset button for at least 5 seconds when "CHECK INK", "BLK INK VOL UNKNOWN", or "COL INK VOL UNKNOWN" appears on the taskbar during printing. 1 Open the Canon IJ Printer Utility. To confirm the FINE Cartridge information, click Ink Details. z When ink runs out, printouts will become faint or blank printouts will not store...

MX310 series Quick Start Guide - Page 73

... runs out of the Color FINE Cartridge or Black FINE Cartridge is reinstalled. To maintain optimal printing quality, use a FINE Cartridge within six months of first use of ink, replace them using the following steps. Canon recommends to use new FINE cartridges in the open. z Replace empty cartridges with FINE Cartridges removed. The FINE Cartridge Holder moves to obtain...

MX310 series Quick Start Guide - Page 75

... machine cannot be into the right slot ( C ). (2) Push up the FINE Cartridge until Print Head Cleaning finishes. Routine Maintenance 71 The Black FINE Cartridge should be installed into the left slot ( B ) and the Color FINE Cartridge should be used unless both the FINE Cartridges are installed. z When you start printing after the Scanning Unit (Printer...

MX310 series Quick Start Guide - Page 82

... can continue under the ink out condition. The FINE Cartridge may not be damaged. Canon recommends to continue printing, press the Stop/Reset button for detecting the remaining ink level will be liable for example. An Error Message Is Displayed on the LCD If an error message is displayed on your device referring to the...

MX310 series Quick Start Guide - Page 84

...: load the paper and press the OK button. z Ink is incorrect. z Paper has run out while receiving a fax: replace the FINE Cartridge. z The recipient is not working. Set the machine ...the fax stored in its memory is printed automatically. z Paper size/type setting is not color-compatible. The recipient's fax machine is incorrect: correct the paper size/type setting. Press...

MX310 series Quick Start Guide - Page 89

.... Make sure to the instruction manuals supplied with reduced quality. „ Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned Cause Action FINE Cartridge is no ink left. Remove the FINE Cartridge, then reinstall it . In this case, the print result may be printed on page 64 to be...

MX310 series Quick Start Guide - Page 90

...Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper. See "Media Types You Cannot Use" on inappropriate type ...become smudged. Perform the Bottom Plate Cleaning to "Printing Area" in deep color, we recommend using is dirty. When performing duplex printing, if the ... data with ink, causing printed paper to see if the paper you are printing on page ...

MX310 series Quick Start Guide - Page 100

..." "Printer cover open" "No print head" "Waste tank full"/ "Ink absorber full" Action If the machine is not installed or the Cartridge may not be compatible with this message is displayed, make sure that may appear on the LCD on Canon-brand PictBridge compliant devices. Open the Paper Output Tray. Remove the jammed paper...

MX310 series Quick Start Guide - Page 101

... unplug the power cord of the machine back in your Canon service representative. Check the error message on . See "Replacing a FINE Cartridge" on page 78. See "An Error Message Is Displayed on the LCD" on page 66. Error Message On PictBridge Compliant Device "No ink"/ "Ink cassette error" "Hardware Error" "Printer error" Action z The FINE...

MX310 series Quick Start Guide - Page 107

... is required. Specifications Printing resolution (dpi) Interface Print width Acoustic noise level Operating environment Storage environment Power supply Power consumption External dimensions Weight Canon FINE Cartridges ADF capacity General Specifications 4800 (horizontal)* x 1200 (vertical) * Ink droplets can be placed with USB Full-Speed (USB 1.1), it can be used at minimum.

MX310 series Quick Start Guide - Page 113

...Do not use this product during an electrical storm. For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children. Never touch the electrical contacts or Print ...loading a thick book on the Platen Glass, do not press hard on a FINE Cartridge (Ink Cartridge) after printing. IMPORTANT SAFETY INSTRUCTIONS When using this product near water, for service. Working...

MX310 series Quick Start Guide - Page 117

... IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. This warranty does not cover any accessories, or any kind by Canon USA), including nonCanon ink cartridges or refilled ink cartridges, that cause damage to which there shall be presumed to have no warranty or replacement. PLEASE CONTACT...

MX310 series Quick Start Guide - Page 118

A Product covered by this service is by calling the Canon USA Customer Care Center at 1-800-828-4040 z Telephone Device for the Deaf (TDD-1-866-251-3752) z Repair or... OTHER ITEMS WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S). If the problem cannot be corrected over the telephone. After receipt of the replacement Product (...

MX310 series Quick Start Guide - Page 122

...63 Printing from Your Computer Macintosh 23 Windows 22 Printing Photographs Directly from a Compliant Device 25 PictBridge print settings 27 R Replacing a FINE Cartridge 66 ink status information 66 Routine Maintenance 59 S Safety Precautions 107 Scanning Images 24 Specialty ... on the Machine 6 Limited Warranty - Index A Appendix 101 B Before Using the Machine 2 C Canon U.S.A., Inc. U.S.

MX310 series Easy Setup Instructions - Page 1

... located inside the machine. e Repeat the procedure for the Color FINE Cartridge, inserting it clicks into place. h Press the [ or... the protective material on the LCD. You can connect an external device (telephone or answering machine) if necessary. i Lift the Scanning ... b Remove the protective tape gently. Once the message "SET INK CARTRIDGE" appears, go to the wall jack. j Write down into...