Canon MX310 Support Question
Canon MX310 Support Question
Find answers below for this question about Canon MX310 - PIXMA Color Inkjet.Need a Canon MX310 manual? We have 2 online manuals for this item!
Question posted by ghajaiko on February 8th, 2014
Canon Mx310 Can't Scan Network
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Related Canon MX310 Manual Pages
MX310 series Quick Start Guide - Page 4
... in the U.S. Trademarks z "Microsoft" is a trademark of Microsoft Corporation.
has determined that it will be , representation or warranties concerning the products described.
and other countries. Canon PIXMA MX310 series Office All-In-One Quick Start Guide.
Under the copyright laws, this manual and in part, without notice.
As an ENERGY STAR® Partner...
MX310 series Quick Start Guide - Page 5
... Summary of Reports and Lists 57
Routine Maintenance 59 When Printing Becomes Faint or Colors Are Incorrect 59 Printing the Nozzle Check Pattern 60 Examining the Nozzle Check Pattern...Message Appears on the Computer Screen 94 Error Message Appears on a PictBridge Compliant Device 96 Scanning Problems 97 Problems Receiving Faxes 97 Problems Sending Faxes 99 Telephone Problems 100
Appendix ...
MX310 series Quick Start Guide - Page 6
...machine must be connected to indicate the power status. For details, refer to the Scanning Guide on-screen manual.
(7) Menu button Accesses the menus and settings to customize operation...-out or ink-out, occurs.
(6) SCAN button Switches the machine to scan mode. Lights when there are documents stored in progress.
(13) Color button Starts color copying, scanning, or faxing.
2
Before Using the ...
MX310 series Quick Start Guide - Page 9
... 47) FAX PRIORITY MODE FAX ONLY MODE DRPD*3 NETWORK SWITCH*2 TEL PRIORITY MODE
MEMORY REFERENCE (page 54...SETTINGS*1 ECM TX PAUSE TIME AUTO REDIAL TX START SPEED COLOR TX TX REPORT DIAL TONE DETECT
RX SETTINGS*1 AUTO PRINT...Quality button SCAN CONTRAST (page 42) FAX RESOLUTION (page 43)
z SCAN mode
Menu button DEVICE SETTINGS MAINTENANCE
z Direct Printing mode
Menu button DEVICE SETTINGS MAINTENANCE
...
MX310 series Quick Start Guide - Page 71
...is stored in "FAX SETTINGS" of each FINE Cartridge on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh).
(A)
(A) Confirm whether any symbols are displayed here. You can confirm ... on the LCD" on -screen manual. Ink may not be displayed.
The statuses of a Color and Black FINE Cartridges may have a new FINE Cartridge available. Ink has run out. The ...
MX310 series Quick Start Guide - Page 73
... Do not touch the electrical contacts or Print Head Nozzles on -screen manual. Canon recommends to maintain the machine's performance.
1 Make sure that has been removed...(A)
Routine Maintenance
69 Refilling ink is turned on, lift
the Scanning Unit (Printer Cover) with leaving the empty FINE Cartridge installed. z Color ink may not print out properly if you remove a FINE Cartridge...
MX310 series Quick Start Guide - Page 82
...and reconnect the USB cable. When printing from a PictBridge compliant device, depending on the model or brand of your Canon service representative as early as possible. (You will be disabled since... ink cartridge and close the Scanning Unit (Printer Cover). Then printing can continue printing. Replace the empty ink cartridge immediately after connecting the device to the machine.
Please be...
MX310 series Quick Start Guide - Page 83
...PRINTER SCANNER ERROR LOAD PAPER
PAPER JAMMED CANNOT SCAN FROM ADF
CHANGE PAPER TO CHECK DOCUMENT CLEAR DOC. [OK] STOP DOC CLR [STOP]
COVER IS OPEN DEVICE IN USE CANNOT TURN OFF DOCUMENT IN ... error.
Press the OK button to A4, Letter or Legal and load paper of your Canon service representative. To continue scanning, operate on page 91. For details, refer to a size other than A4, Letter ...
MX310 series Quick Start Guide - Page 90
... the page size correctly.
Make sure that the paper you are using Photo Paper Pro or other Canon specialty paper. For details on cleaning, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on ... Curls or Has Ink Blots
Cause
Action
Paper is dirty.
z Check to "Printing Area" in deep color, we recommend using is not too thick or curled. For details, refer to see if the paper ...
MX310 series Quick Start Guide - Page 94
...remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative.
90
Troubleshooting z When reloading the paper in the Paper Output Slot Remove ... Note
z For details on the machine. Reprint if necessary. If you turned off , open the Scanning Unit (Printer Cover) and remove it into the machine correctly. z If the paper tears and ...
MX310 series Quick Start Guide - Page 96
...jams in the ADF after pressing the Stop/Reset button during
scanning, "DOCUMENT IN ADF" appears on the media type, or your Canon service representative.
92
Troubleshooting on page 8.
See "Original ...machine, or if the document jam error continues after removing the document, contact your Canon service representative. Cause
Action
Document jams in the ADF (Document Tray)." Remove the ...
MX310 series Quick Start Guide - Page 100
... Message Is Displayed on the LCD" on a PictBridge Compliant Device
The following are the possible errors that may vary depending on the device you are indicated on Canon-brand PictBridge compliant devices. Close the Scanning Unit (Printer Cover) on the machine.
Error Message On PictBridge Compliant Device
"Printer in "An Error Message Is Displayed on the...
MX310 series Quick Start Guide - Page 101
... lamp flashes orange alternately.) Disconnect the USB cable between the machine and the PictBridge compliant device, turn the power on. After a while, plug the power cord of the power... a Document in your setup sheet to your Canon service representative.
z Check the LCD for an error.
Refer to reinstall the MP Drivers. Scanning Problems
„ ScanGear Won't Start
Cause
Action...
MX310 series Quick Start Guide - Page 102
... and fax calls. Cause
Action
A paper size other than A4, Letter or Legal* is FAXONLY.
NETWORK SWITCH
See "If You Want the Machine to "RX START SPEED" in the standard mode. The sender...Legal* size, then press the OK button on page 50. Contact the sender and check whether the scanning area of the LCD is loaded.
z If the sender's or receiver's fax is dirty.
Change the...
MX310 series Quick Start Guide - Page 107
...intensity (AE copy) 25% - 400% (1% unit)
Scanner driver Maximum scanning size Scanning resolution
Gradation (Input/Output)
Scan Specifications (Platen Glass)
TWAIN / WIA (Windows Vista and Windows XP only...level Operating environment Storage environment Power supply Power consumption
External dimensions
Weight Canon FINE Cartridges
ADF capacity
General Specifications
4800 (horizontal)* x 1200 (...
MX310 series Quick Start Guide - Page 108
... speed
Scanning image processing Memory Fax resolution
Dialing
Telephone Networking
Fax Specifications
Public Switched Telephone Network (PSTN)
G3 / Super G3 (Mono & Color Fax)...Canon FAX Standard chart No.1 for others, both in standard mode or Canon FAX Standard chart No.1, standard mode.) Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR...
MX310 series Quick Start Guide - Page 115
...-Installation Requirements for MX310
Order Information
When... local authorized Canon Facsimile Service Dealer for this equipment causes harm to a telephone line. The digits represented by calling the Canon Customer Center.... identifier that may be connected to the telephone network, the telephone company may affect the operation of devices that contains, among other information, a product...
MX310 series Quick Start Guide - Page 118
... repair facility. Monday through Canon USA's Authorized Service Facility (ASF) network.
The Canon USA repair facility will be asked questions (www.canontechsupport.com)
z Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040
z Telephone Device for the Deaf (TDD-1-866-251-3752)
z Repair or Exchange Service Options: In the event service...
MX310 series Quick Start Guide - Page 122
Index
A
Appendix 101
B
Before Using the Machine 2
C
Canon U.S.A., Inc. U.S. Limited Warranty - Only 112
Cleaning ADF 74 exterior... Windows 22 Printing Photographs Directly from a Compliant
Device 25 PictBridge print settings 27
R
Replacing a FINE Cartridge 66 ink status information 66
Routine Maintenance 59
S
Safety Precautions 107 Scanning Images 24 Specialty Media 11 Specifications 103
copy...
MX310 series Easy Setup Instructions - Page 2
... as "Windows Vista") installation. "Microsoft" is a trademark of Canon printers. "Windows" is a registered trademark of the USB cable to...trademark of the USB cable to Step k. m When the PIXMA Extended Survey Program screen appears, confirm the message.
f When...See Step 1- j on
the machine to save originals scanned from your product serial number, which is shown in the...
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