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Canon MP620 Support Question

Canon MP620 Support Question

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Question posted by whmzar on October 3rd, 2013

Canon Mp620 Does Not Connect Access Point

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Related Canon MP620 Manual Pages

Obtaining the Password For Your Existing Wireless Network (Mac OS X) - Page 3

... the step 1 "Confirm a Password (Network Password)." How to the specified access point" is displayed when clicking the Connect button, you may select the network name (Access Point name (SSID)) you are displayed, select either one . 3. in the Access Points window as shown below. (1) Select the network name (Access Point Name (SSID)) specified in the step 1-(2). (2) When the Password (Network...
Network Setup Troubleshooting - Page 2

...in Setup/Connections 1 Connection checklist P.1 2 Cannot connect to the access point (the access point is not detected) P.1 2.1 The target access point is not detected P.1 2.2 Cannot connect to the target access point P.1 2.3 Using the machine in a multiple access point setup P.1... using the machine's Operation Panel P.7 ■ Specifications 1 MP980 series P.8 2 MP620 series P.9
Network Setup Troubleshooting - Page 3

... box. Follow the steps below . c Ensure that Canon software is no barrier or obstacle between the access point and the machine. □ The access point is operating in IEEE802.11b or IEEE802.11g (2.4 GHz). 2 Cannot connect to the access point (the access point is not detected) 2.1 The target access point is set to the access point, set Change wireless/wired to Wireless LAN active...
Network Setup Troubleshooting - Page 4

...access point is valid to use (out of the access point. Key 3: 9A 15 FB F6 F3 - Select either TKIP (Basic Encryption) or AES (Secure Encryption) for the network device. dress of the machine or disable the access...Example: Using 64 bit key length, when the string "canon" is different in the machine and the access point, the machine cannot connect to the setting of 1 to set a WEP/WPA/...
Network Setup Troubleshooting - Page 5

... settings, click the Configuration in Encryption Method can be confirmed and changed . (D) Connect Connects to the specified access point. 5.2 The An access point could not be confirmed and changed . (D) Connect Connects to the access point. For details, refer to the manual provided with your access point or contact its manufacturer. (B) Encryption Method • Do not use Select to...
Network Setup Troubleshooting - Page 6

.... • The IP address to the target access point. Make sure of the access point, then start the setup again. 5.5 The New port could not be created is displayed during setup Uninstall the MP Drivers, then setup the machine again following , and click the Connect. • The network devices are turned on, and the machine and...
Network Setup Troubleshooting - Page 7

... Properties. To do this, configure your router not to connect to complete the setup without the network setup of the ... network is displayed during setup Security is not configured on the access point. User Account Control screen appears, click Continue. • Windows... is complete, to mount the Card Slot using the Canon IJ Network Tool, refer to complete the installation without...
Network Setup Troubleshooting - Page 8

...computers are set up , the changed the connection method via Change wireless/wired in the printed...-setting the machine" on page 7. c) Set the new PIN code to the access point or computer. 6 Re-setting the machine 6.1 Re-setting the machine • ...port name To change the name of the Card Slot again using the Canon IJ Network Tool. 5.12 The Timeout error screen is displayed during setup...
Easy Setup Instructions For Apple AirPort Wireless Networks - Page 2

...then click Connect. canon.com/downloadlibrary). If you would like the machine to AirPort Networks With Multiple Access Points Use These Instructions if Your Network Has Multiple AirPort Networking Devices (Including Time...Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the drop-down menu, select MP620 series in Printers, then click OK. 3-B 1 Connecting ...
Easy Setup Instructions For Apple AirPort Wireless Networks - Page 3

... for a while, then select Canon MP620 series and click Add. The Printer Setup Utility and Canon IJ Network Scanner Selector will use over a network. Measurement of the machine in Connection performance between the printer and the access point. On the Connection Performance Measurement dialog box, click Next. Confirm that is displayed in Network Device List, then click Apply...
Getting Started - Page 11

..., refer to the manual of the computer and network devices (router, access point, etc.) is complete, and that the computer can be used over a wired and wireless LAN at the same time.  This machine can connect to the network, confirm that configuration of your network device or contact its manufacturer. • The machine cannot be...
Getting Started - Page 12

... to confirm the settings of the access point, refer to your access point's instruction manual or contact its manufacturer. • If the firewall function of your security software is turned on Network Connection • Before connecting the machine to the network, confirm that configuration of the computer and network devices (router, access point, etc.) complete, and that requires a USB...
Getting Started - Page 24

... or WPA key) in the list, or if an error message appears, refer to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can retrieve your access point or router, or contact its manufacturer. com/downloadlibrary). Go to step . • To connect to use, then click...
Getting Started - Page 27

... to the on-screen manual: Advanced Guide. • If any message on Overall network performance appears in Connection performance between the printer and the access point. • Measuring takes a few minutes. E Ensure that is performed again. • When any symbol other network devices following the instructions on page 29! 25 Windows 9 10 On the...
Getting Started - Page 29

...is not detected, make sure that switch the network environment depending on . - The machine is connected to the network device with the LAN cable. When using wireless LAN : The computer is turned on your environment will... and click Next. I - J • Some programs that the machine is connected to the access point. - Windows Vista Go to Step . Windows XP/2000 Go to Step .
Getting Started - Page 43

..., refer to "5 The following screen is detected automatically, the Access Points screen does not appear. F • To connect to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon. For details on network keys, refer to "3.1 About Network...
Getting Started - Page 45

... on Overall network performance appears in Connection performance between the printer and the access point. • If any symbol other network devices following the instructions on page 45! Mac OS X v.10.4.x/v.10.3.9 Go to Step . Measuring can be cancelled by using the Canon IJ Network Tool. 8 9 Macintosh On the Connection Performance Measurement dialog box, click Next...
Getting Started - Page 47

... Add. • The alphanumeric string after Canon MP620 F Mac OS X v.10.4.x Go to Step . The firewall function of the following. - Wired LAN Connection: The machine is turned off. Wireless LAN Connection: The computer is not set to use access control (MAC address filtering). The machine is connected to the network device with the LAN cable. - In Mac...
Getting Started - Page 48

... network device with the LAN cable. - The machine is connected to use access control (MAC address filtering). K 46 F Confirm that your machine's name in the pop-up menu, select your MP620 series is connected to the list of printers, then click Add. Wireless LAN Connection: The computer is added to the access point. - H • The alphanumeric string after Canon MP620...
Getting Started - Page 50

Select Device settings, then press the OK button. G H 48 Select LAN settings, then press the OK button. 19 Setup the Machine and the Computer WPS Connection If your access point supports WPS (Wi-Fi Protected Setup), you can set the wireless LAN security easily. 1 (A) 2 3 Use the Easy-Scroll Wheel (A) or the [ or ] button to select Settings, then press the OK button.

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