Canon MP49D Support Question
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Question posted by shirley26117 on January 10th, 2021
Mp49d Stopped Working Following A Power Outage. Tried Reset Button - No Luck.
Following a power outage I went to my office and found that the entire paper tape had been used up in printing lines such as "2222 222 12" . Each row different but always 0's, 1's and 2's. The machine will not turn on. It was plugged into a power bar and the other units plugged into it are all okay. I tried the reset button but to no avail. Is there anything else I can try, or is it dead
Current Answers
Answer #1: Posted by hzplj9 on January 11th, 2021 8:07 AM
Does sound drastic. I would suggest checking if it has a backup battery and try removing it. A power outage will cause a spike when the power returns and it may have damaged the backup battery. I have seen telephones after such events without any internals left but that was a worst case. If the spike was large enough it may have damaged components inside and so I am afraid it may be DOA.
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