Canon MF4370DN Support Question
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Question posted by bn2ymadiha on May 3rd, 2014
Imageclass Mf4370dn Cant Remove Toner
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Related Canon MF4370DN Manual Pages
imageCLASS D480 Starter Guide - Page 7
![](/manualimages/i/t/canon-mf4350d-imageclass-d480-starter-guide-5a2c80f_7_c0fb.png)
![](/manualimages/i/t/canon-mf4350d-imageclass-d480-starter-guide-5a2c80f_7_c0fb.png)
... by its handle (A).
5 Lift the scanning platform (A) until it is adhered on the right side of the toner cartridge (A) fits into the guide (B) located on the removed seal, be careful that the
protrusion on the right side of the machine and slide it down parallel to the guide.
If you do not...
imageCLASS D480 Basic Operation Guide - Page 11
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_11_63e0.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_11_63e0.png)
...grip the handle on the machine since they may touch dangerous
voltage points or short out parts. Toner cartridge for this machine will expose you to normal operation. • If the machine has ... are covered by
any such longer period as pins, paper clips, or staples) to remove the toner cartridge from output trays or when aligning it, because it may require extensive work by ...
imageCLASS D480 Basic Operation Guide - Page 37
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_37_afb7.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_37_afb7.png)
... open the drum protective shutter on p. 10-8.)
■ Toner full
TONER GAUGE 0%
100%
■ Toner high
TONER GAUGE 0%
100%
1-10 Do not store the toner cartridge in contact with cold water using Canon genuine ones is a toner powder leakage, make sure to light or is exposed to remove it comes in poor print quality or machine performance...
imageCLASS D480 Basic Operation Guide - Page 172
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_172_13b0.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_172_13b0.png)
They become very hot during use.
- Always hold the toner cartridge by its protective bag or wrap it is damaged. Maintenance
...thick cloth.
5 Open the toner cover.
- 3 Lift the scanning platform (A) until it in its handle.
To avoid exposing the toner cartridge to light or is locked. (You will hear an audible "click.")
Cleaning the Machine
6 Remove the toner cartridge.
4 Hold the grip...
imageCLASS D480 Basic Operation Guide - Page 173
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_173_7781.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_173_7781.png)
.... Do not touch the transfer roller (B) as it down parallel to remove any toner or paper debris from the machine's interior.
- If loose toner comes into the guide (B) located on the right side of the toner cartridge fits into contact with your skin or clothing, wash with cold water. Cleaning the Machine
7 Use a clean...
imageCLASS D480 Basic Operation Guide - Page 181
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_181_c8e9.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_181_c8e9.png)
... drum protective shutter (A).
5 Remove the toner cartridge. Maintenance
10-12
Replacing the Toner Cartridge
3 Hold the grip (A) on the right front side of the toner cover.
6 Remove the new toner cartridge from the machine.
7 Gently rock the toner cartridge several times to evenly distribute toner inside.
You may need it later when you remove the toner cartridge from the protective...
imageCLASS D480 Basic Operation Guide - Page 182
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_182_8d09.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_182_8d09.png)
... toner cartridge on the removed seal, be careful that the protrusion (A) on the right side of the toner cartridge fits into the guide (B) located on the toner cartridge.
If toner is adhered on a flat surface and pull the seal completely out. Do not pull the seal out at an angle.
Replacing the Toner Cartridge
9 Hold the toner...
imageCLASS D480 Basic Operation Guide - Page 191
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_191_1a06.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_191_1a06.png)
... to light, place it in its handle.
9 Hold the grip (A) on the toner cartridge. Always hold the toner cartridge by its protective bag or wrap it in a thick cloth.
- Maintenance
10... shutter on the right front side of the toner cover. Transporting the Machine
8 Remove the toner cartridge.
10 Close the toner cover.
- To avoid exposing the toner cartridge to light or is damaged.
11 Lower...
imageCLASS D480 Basic Operation Guide - Page 195
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_195_f6f1.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_195_f6f1.png)
... this may result in the machine. - Fan and tap the paper stack on the display, remove jammed paper from the machine first, then from the inside of the machine.
- Troubleshooting
Do ...upward. When removing jammed documents or paper, take care not to avoid further jams. -
When removing jammed paper or when inspecting the inside of the document or paper. - If loose toner comes into ...
imageCLASS D480 Basic Operation Guide - Page 197
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_197_624a.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_197_624a.png)
Paper Jams
When or appears on the display, remove jammed paper from the inside of the machine first, then from the paper cassette or multi-purpose tray if necessary.
3 Hold the grip (A) on the ....
Clearing Jams
9 Open the ADF and then hold both sides of any jammed documents and gently pull them out.
1 Hold the front side of the toner cover.
11-4
imageCLASS D480 Basic Operation Guide - Page 198
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_198_22dd.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_198_22dd.png)
...toner cover. 5 Remove the toner cartridge from the
machine. To avoid exposing the toner cartridge to light or is damaged.
- Troubleshooting
11-5 Remove watches and any bracelets or rings when touching the inside of the machine. They become very hot during use .
-
Always hold the toner...machine.
Hot surface avoid contact" on the toner cartridge. Do not open the drum protective ...
imageCLASS D480 Basic Operation Guide - Page 200
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_200_dd71.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_200_dd71.png)
..., do not force
it is properly set in the machine.
15 Remove the dust cover from the paper cassette. 10
Insert the toner cartridge so that the protrusion on the right side of the toner cartridge (A) fits into the guide (B) located on the right front side of the machine and slide it down...
imageCLASS D480 Basic Operation Guide - Page 204
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_204_ea60.png)
![](/manualimages/p/9/canon-mf4350d-imageclass-d480-basic-operation-guide-1a47d9f_204_ea60.png)
... message appears with one of the messages below. Message LOAD CORRECT PAPER LOAD PAPER
LOST IMAGE MEMORY FULL
NOT AVAILABLE NOT REGISTERED OUT OF TONER CHANGE TONER
Error Messages
Description The size of the paper in the paper cassette or multi-purpose tray is loaded in the paper cassette
or multipurpose tray...
imageCLASS MF4370dn/MF4350d Starter Guide - Page 3
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_3_d698.png)
![](/manualimages/h/m/canon-mf4350d-imageclass-mf4370dnmf4350d-starter-guide-15c2088_3_d698.png)
... display used in the text, e.g., "For MF4370dn." For the details of each model, see "Available Features," shown below shows the available features on the standard features for the MF4370dn in the illustration bellow. For information on a product basis.
: available -: not available
COPY
PRINT
SCAN
FAX
imageCLASS MF4370dn imageCLASS MF4350d
Remote UI (Network Board)
Simplex ADF...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 9
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_9_c030.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_9_c030.png)
... purchased, some features described in this manual are based on a product basis.
: available -: not available
COPY
PRINT
SCAN
Remote UI
FAX
(Network Simplex ADF
Board)
imageCLASS MF4370dn
imageCLASS MF4350d
- viii Before using the machine, please read the following instructions for choosing a Canon product. Available Features
The procedures described in the manuals may not...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 20
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_20_716b.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_20_716b.png)
....
This equipment generates, uses and can be required to stop operation of FCC Rules. Canon U.S.A., Inc. Legal Notices
FCC (Federal Communications Commission)
imageCLASS MF4370dn/MF4350d: F156602
Legal Notices
This device complies with the instructions, may cause harmful interference to radio communications. This equipment has been tested and found to comply with whom you...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 22
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_22_d9e4.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_22_d9e4.png)
... identifier that contains, among other information, a product identifier in this equipment (imageCLASS MF4370dn/MF4350d) causes harm to the telephone company.
If requested, this equipment.
Users should not exceed five (5.0). When such changes are using a compatible modular jack that may result in the devices not ringing in the U.S.A., please refer to a line, as possible...
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 203
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_203_4070.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_203_4070.png)
...-purpose tray if necessary.
˔ For MF4370dn
1 Hold the front side of the operation panel with your hands.
3 Hold the grip (A) on the right front side of the toner cover.
4 Open the toner cover.
2 Lift the scanning platform (A) until it is locked. (You will hear an audible "click.")
5 Remove the toner cartridge from the machine.
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 214
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_214_283d.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_214_283d.png)
... cassette or multi-purpose tray when printing a received document. Message LOAD CORRECT PAPER LOAD PAPER
LOST IMAGE MEMORY FULL
NOT AVAILABLE NOT REGISTERED OUT OF TONER CHANGE TONER
Error Messages
Description The size of the paper in the paper cassette or multi-purpose tray is different from that of the messages below.
imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 219
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_219_7efa.png)
![](/manualimages/t/c/canon-mf4350d-imageclass-mf4370dnmf4350d-basic-operation-guide-877cc63_219_7efa.png)
... the above or via the website at http:// www.canon.ca/ * Support program specifics are
available at the time of the front cover) - Product name (imageCLASS MF4370dn/imageCLASS MF4350d) - to 8 P.M.
If the problem cannot be corrected by -step troubleshooting, e-mail technical support, the latest driver or document downloads, and
answers to the information...
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